Access Guide

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Getting Here

Bluewater is located to the south west of Greenhithe, off the B255, which is accessed via the A2 at Bean Interchange. Follow the signs for Bluewater from the A2.
There are six car parks surrounding the shopping centre. There are four multi-storey car parks - Guildhall Car Park, Plaza Car Park, Rose Gallery Car Park, and Thames Walk Car Park. There are two open air car parks - Village Car Park and Winter Garden Car Park.
There is a bus stop within 150 metres of the shopping centre.
There is an onsite bus station and transit hub.
For more information on Bluewater Bus Station and Transit Hub please click here (opens new tab).
The nearest railway station is Greenhithe.
Bluewater is a 25 minute bus ride away from Greenhithe Railway Station, which connects you to all major cities in the UK.
For more information on Greenhithe Station - National Rail please click here (opens new tab).

Guest services associates, Security officers, Cleaning operatives and Car park attendants receive Autism Awareness training.
There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
Guest Services Associates do receive training in escorting visually impaired people.
Alternative formats of the shopping centre map are available in large print.
There is an assistance dog toilet or toileting area at the venue/nearby.
The assistance dog toilet or toileting area is located on the grassed areas around the site.
There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
The place of safety is located on Lower Rose Gallery, in The Quiet Place.
Water bowls for assistance dogs are not available.
There are mobility aids available.
The mobility aids available include mobility scooters and wheelchairs.
To obtain mobility aids please contact Ability Plus.

There are 12 bays.
The bus station is not staffed.
There is not an office to obtain help.
Announcements are visual.
The bus companies operating within this station are Arriva, Go Coaches, Red Route Buses and TFL.
There is a taxi rank at this station.
The taxi rank is located in front of bays 1-6.
There is not a wheelchair for patrons to borrow.
Contactless payment is available by Oyster Card on TFL buses, and by other contactless methods on other buses.

The majority of the bus stands are sheltered.
There are seats available at the stands.
Some of the seats have armrests.
The bus stands have raised kerbs, 18cm deep, which are compatible with bus boarding ramps if required.