- The venue is open 24hrs.
- Bluewater is located to the south west of Greenhithe, off the B255, which is accessed via the A2 at Bean Interchange. Follow the signs for Bluewater from the A2.
- There are six car parks surrounding the shopping centre. There are four multi-storey car parks - Guildhall Car Park, Plaza Car Park, Rose Gallery Car Park, and Thames Walk Car Park. There are two open air car parks - Village Car Park and Winter Garden Car Park.
- There is a bus stop within 150 metres of the shopping centre.
- There is an onsite bus station and transit hub.
- For more information on Bluewater Bus Station and Transit Hub please click here (opens new tab).
- The nearest railway station is Greenhithe.
- Bluewater is a 25 minute bus ride away from Greenhithe Railway Station, which connects you to all major cities in the UK.
- For more information on Greenhithe Station - National Rail please click here (opens new tab).
Getting Help and Assistance
- Guest services associates, Security officers, Cleaning operatives and Car park attendants receive Autism Awareness training.
- There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information.
- Guest Services Associates do receive training in escorting visually impaired people.
- Alternative formats of the shopping centre map are available in large print.
- There is an assistance dog toilet or toileting area at the venue/nearby.
- The assistance dog toilet or toileting area is located on the grassed areas around the site.
- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The place of safety is located on Lower Rose Gallery, in The Quiet Place.
- Water bowls for assistance dogs are not available.
- There are mobility aids available.
- The mobility aids available include wheelchairs and mobility scooters.
- To obtain mobility aids please contact Ability Plus.
- There are six car parks surrounding Bluewater. For more information on the car parks please see the following access guides.
- Guildhall Car Park (opens in a new tab)
- Plaza Car Park (opens in a new tab)
- Rose Gallery Car Park (opens in a new tab)
- Thames Walk Car Park (opens in a new tab)
- Village Car Park (opens in a new tab)
- Winter Garden Car Park (opens in a new tab).
- The nature trail is located to the north west corner of the shopping centre.
- The nearest car park is The Village Car Park.
- The trail starts on the bridge over the boating lake, opposite Zizzi.
- The trail is 1.1km in length and takes approximately 45 minutes to walk.
- Maps for the nature trail are available throughout the shopping centre, and at the start of the trail.
- There are information points and map points located throughout the trail.
- Bench seating is available throughout the trail.
Access Point (Nature Trail Start)
- This information is for the access point located opposite Zizzi.
- This access point gives access to the nature trail.
- The access point is clearly signed.
- This access point sign says 'Nature Trail'.
- There is ramped/sloped access at this access point.
- The ramp/slope is located in front of the access point, leading onto the bridge.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The width of the access point is 360cm.
- The access point leads onto the bridge across the boating lake.
Boating Lake Section
- There is a bridge across the boating lake.
- The gradient of the bridge is slight (3.1 degrees) and goes upwards then downwards.
- The surface of the bridge is concrete tiles.
- At the exit of the bridge the surface becomes red tarmac with a green pawprint.
- The green pawprint is used throughout the trail to mark the route.
- Bear right.
- There are 3 pathways. The centre pathway is used for the trail.
- Follow the pawprint along the central path.
- The width of the path is 144cm.
- The pathway widens to over 150cm.
- After 103m bear right at the fork.
- Continue along the footpath for 73m and bear left.
- After 18m there is a designated crossing point.
- There are information points and directional arrows along the route.
Boating Lake to Mosaic Tunnel
- From the boating lake there is a zebra crossing.
- The road is raised, however there is a small lip at the crossing point on both sides.
- After crossing the road continue straight ahead.
- There is as slight downwards gradient.
- The surface of the footpath continues to be red tarmac with green pawprints marking the way.
- There are 15 (17cm high) steps, without handrails leading from the crossing point to the Pond of Reflection.
- The steps are compacted gravel and wood and may be slippery.
- The steps lead onto the grass around the Pond of Reflection.
- The slope overcomes the steps.
- After 44m there is bench seating at the bottom of the slope.
- Continue along the path for 14m.
- There is a viewing deck to the right.
- The surface of the deck is wood.
- Slightly bear left and proceed for 5m to the Mosaic Tunnel.
Mosaic Tunnel to Play Area
- Continue along the footpath through the Mosaic Tunnel.
- After 21m exit the tunnel and proceed up a steep slope towards Swan Lake.
- At the top of the slope, after 10m, bear right and continue to follow the pawprints.
- There is an additional map board at this point.
- Continue along the footpath for 60m.
- The surface of the footpath is uneven in places with trip hazards created by tree roots pushing up the tarmac.
- There is a slight upwards slope along this section of the path.
- There is a small activity play area along this section of the path.
- At the fork, take the left hand path and proceed along a slight downwards slope around a grassed area with bench seating overlooking Swan Lake.
- The pawprints stop at this point, however there are still signs along the route.
- There is a steep slope to access the grassed area from the footpath.
- There is a ball maze toy along this section of the footpath.
- Continue along the footpath for 105m around the lake to the beach and play area.
- The play area is located to the left of the footpath, facing the beach and lake.
- The play area is accessed by a gate.
- The gate opens away from you (push) and is spring loaded.
- The width of the gate opening is 110cm.
- There is a steep slope to access the play equipment from the gate.
- There is a similar gate at the south west end of the playground.
- The surface of the play area is grassed.
- The play equipment is a wooden obstacle course.
- The play equipment is on safety matting.
- There are picnic benches surrounding the play equipment.
- The height of the picnic benches is 68cm.
Play Area to Wildlife Viewing Point
- The beach is on the right of the footpath.
- Access to the beach is by a steep ramp without handrails.
- The surface of the beach is gravel.
- Continue along the footpath for 144m.
- There are activities and games along the footpath.
- Some of the games are painted onto the surface of the footpath and may be mistaken for steps.
- There are bench seats along the pathway.
- The directional signage changes to Sidney Squirrel.
- Follow the footpath round to the left.
- There are butterfly and insect hotels along this section of the trail.
- There are information boards at the butterfly and insect hotels.
- There is a noughts and crosses game along this section of the trail.
- Continue along the trail for approximately 120m to the bridge.
- The bridge is wooden and may be slippery.
- There is a very slight upwards slope on the footpath leading to the bridge.
- The bridge has handrails on both sides.
- After crossing the bridge take the right hand fork and continue along the footpath to the circular wildlife viewing point.
- There is a bench at the viewing point.
- There is a free telescope at the viewing point.
- There is a step at the telescope.
- The height of the step is 36cm.
Wildlife Viewing Point to Finish
- From the viewing point continue to follow the footpath heading back northwards.
- After 36m bear right and continue to the next wooden bridge.
- The bridge may be slippery.
- The bridge has handrails on both sides.
- Continue along the footpath for 150m to the finish point at the Mosaic Tunnel.
- There are slight upwards and downwards slopes along this section of the trail.
- There are no bench seats along this section of the trail.
- The surface of this section is tarmac, with some uneven areas created by tree roots under the surface of the tarmac.
- The trail finishes at the Mosaic Tunnel which is located on the right.
Related Access Guides (Bluewater)
- Bluewater - Customer Services link (new tab) - click here.
- Bluewater - Guildhall link (new tab) - click here.
- Bluewater - Management Suite link (new tab) - click here.
- Bluewater - Moon Court link (new tab) - click here.
- Bluewater - Rose Gallery link (new tab) - click here.
- Bluewater - Shopmobility link (new tab) - click here.
- Bluewater - Star Court link (new tab) - click here.
- Bluewater - Sun Court link (new tab) - click here.
- Bluewater - Thames Walk Blue link (new tab) - click here.
- Bluewater - Thames Walk Yellow link (new tab) - click here.
- Bluewater - The Plaza link (new tab) - click here.
- Bluewater - The Village link (new tab) - click here.
- Bluewater - The Winter Garden link (new tab) - click here.