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Bluewater - Winter Garden Car Park

Bluewater, Greenhithe, Kent, DA9 9ST

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Access Guide

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Getting Here

Getting Help and Assistance

  • Guest services associates, Security officers, Cleaning operatives and Car park attendants receive Autism Awareness training.
  • There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information.
  • Guest Services Associates do receive training in escorting visually impaired people.
  • Alternative formats of the shopping centre map are available in large print.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located on the grassed areas around the site.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The place of safety is located on Lower Rose Gallery, in The Quiet Place.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Ability Plus.

Opening Times

  • The venue is open 24hrs.

Parking

  • The shopping centre does have its own parking facilities.
  • The car park is located in front of The Winter Garden and Marks and Spencer.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 385cm x 488cm (12ft 8in x 16ft).
  • There is not a 120cm marked zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
  • There is an additional car park for visitors.
  • There are additional open-air and multi-storey car parks throughout the shopping centre.
    Please see the separate access guides for more information.
  • There are no parking charges for the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac.
  • There is a road to cross between the car park and the entrance.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 30m (32yd 2ft) from the Winter Garden entrance.
  • There is a/are clearly marked drop-off point(s).
  • The drop-off points(s) is/are located in front of Marks & Spencer.
  • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • There is some tactile paving on dropped kerbs between the drop-off point(s) and the entrance.

Route to Bluewater

  • From the Blue Badge bays head towards the shopping centre.
  • The surface of the footpath is concrete tiles.
  • There is a zebra crossing point in front of Marks & Spencer.
  • The crossing is marked in red and white.
  • There is tactile paving at the crossing.
  • The road is raised at the crossing point.
  • After crossing the access road turn right and proceed towards the main shopping centre.
  • The surface of the footpath is red tarmac.
  • After 12m there is another zebra cross to cross the service road.
  • The crossing point is marked in black and white.
  • There are dropped kerbs with tactile paving at all kerbs at the crossing point.
  • After crossing the service road continue straight ahead into The Winter Garden lake area.
  • There is a slight downwards slope with no handrails and a minimum width of 108cm.
  • After 13m bear left and proceed across The Winter Garden lake bridge.
  • The surface becomes wood.
  • Continue straight ahead for 5m to The Winter Garden entrance.

Related Access Guides (Bluewater)