Access Guide
Getting Here
- Braintree Village is located, just off B1018, to the south east of Braintree.
- Braintree Village has 2 car parks located north and south of the shopping village.
Free parking is available to all Braintree Village Shoppers, with 1,500 space available. - There is a bus stop within 150 metres of the shopping centre.
- For more information on bus timelines please click here (opens new tab).
- The nearest railway station is Braintree Freeport.
- Braintree Freeport station is approximately 322ft from the shopping village.
- For more information on Greater Anglia please click here (opens new tab).
- For more information on National Rail - Braintree Freeport please click here (opens new tab).
Getting Help and Assistance
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs.
- To obtain mobility aids please contact guest services.
Braintree Village Parking
Outside Access (North Entrance)
- This information is for the entrance located off the North Car Park.
- The entrance area/door is clearly signed.
- This entrance sign says 'Braintree Village'.
- There is ramped/sloped access at this entrance.
- There are no doors at this entrance.
- There are no doors at this entrance.
- There are bollards at this entrance.
- The minimum width between the bollards is 180cm.
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Entrance
View
- The bollards do have an identification band to aid visually impaired people.
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Ramp/Slope
View
- The ramp/slope is located on the path leading from the car park into the shopping area.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
Outside Access (South Entrance)
- This information is for the entrance located on the south side of the shopping village.
- The entrance area/door is clearly signed.
- This entrance sign says 'Braintree Village'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are no doors at this entrance.
- There are fixed barriers at this entrance.
- The minimum width between the fixed barriers is 100cm.
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Entrance
View
- The bollards do have an identification band to aid visually impaired people.
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Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Entrance (Guest Information Services)
- This information is for the entrance located at the bottom of the central shops.
- The entrance area/door is clearly signed.
- This entrance sign says 'Welcome to Guest Services'.
- There is step-free access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 89cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Reception
- The reception point is located ahead as you enter via the Guest Information Services entrance.
- The reception point is approximately 1m (3ft 3in) from the entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is 73cm .
- There is sufficient space to write or sign documents on the counter.
- There is a hearing assistance system at the reception point.
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Staff are trained to use the system.
- The type of flooring in the reception area is vinyl.
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The following types of seating can be found in this area; armchairs.
- There is sufficient space for a wheelchair user to use the waiting area.