Access Guide

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Getting Here

Clarks Village lies just off the A39 Bath to Bridgewater road at Street, near Glastonbury.
Motorway access from the M4 is via Junction 18, through Bath and then onto the A39.
The M5 meets the A39 at Junction 23 near Bridgewater and is signposted for Glastonbury and Wells.
Clarks Village is signposted throughout the area and the car park opens directly off the A39 between Street and Glastonbury.
There are 3 open air car parks and a coach park around the site.
All car parks have designated parking for Blue Badge users.
Parking is free for Blue Badge holders.
There is not a bus stop within 150 metres of the shopping centre.
The nearest bus stop is located on Southleaze Orchard.
For more information on Frome Bus services please click here (opens new tab).
The nearest railway station is Castle Cary.
Castle Cary Station is approximately 13miles from the venue.
For more information on Castle Cary Station (National Rail please click here (opens new tab).
For more information on Great Western Railway please click here (opens new tab).

There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information.
British Sign Language interpreters cannot be provided on request.
There is not an assistance dog toilet or toileting area at the venue/nearby.
There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Water bowls for assistance dogs are available.
There are mobility aids available.
The mobility aids available include wheelchairs, motorised wheelchairs and mobility scooters.
To obtain mobility aids please contact Shopmobility.
Shopmobility and Guest Services are combined and operate from the entrance at the Grange Car Park. For more information please see the separate guide to Shopmobility services.

This information is for the access point located to the right of the entrance into the car park.
This access point gives access to the northside shopping area between High Street and Farm Street.
The access point is clearly signed.
This access point sign says 'Clarks Village'.
There is step-free access at this access point.
There is a canopy or recess which provides weather protection at this access point.
There are fixed barriers at this access point.
The minimum width between the fixed barriers is 120cm.

Comments View
- Large planters are used as bollards to protect the access points to the site.

This information is for the access point located at the zebra crossing on Farm Road, between the southside and northside sections of the Village.
This access point gives access to the northside shopping area and southside shopping area.
The access point is clearly signed.
This access point sign says 'Clarks Village Shopping Outlet'.
There is step-free access at this access point.
There are fixed barriers at this access point.
The minimum width between the fixed barriers is 180cm.

Digital wayfinders are not available.
Overhead signs are provided to aid wayfinding.
Information posts are provided to aid wayfinding.
Wall mounted signs are provided to aid wayfinding.
This external area is partially covered.
The type of flooring in this area is stone.
The following types of seating can be found in this area; wooden benches, chairs without armrests and stone seating.
There are some centrally located kiosks or shops along walkways in this area.
There is good colour contrast between the walls and floor in all areas.
Background music is not played in this area.
There is step free access in this area.

Throughout the site there are paved garden areas and planters with seating or resting points.
Opposite the main garden, close to the Radley store, is a garden area with seating on an artificial grass surface, allowing access to wheelchair users (shown in photographs 1-3).

There are accessible and standard toilets facilities located in the southside of the shopping area and Northside Car Park.
For more information on toilets please refer to the access guides.