Skip to main content

Clarks Village - Restaurant Terrace

Outlet Shopping Village, Farm Road, Street, Somerset, BA16 0BB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting Here

Getting Help and Assistance

  • There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs, motorised wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Shopmobility.
  • Shopmobility and Guest Services are combined and operate from the entrance at the Grange Car Park. For more information please see the separate guide to Shopmobility services.

Access Point (Grange Car Park to Restaurant Terrace)

  • This information is for the access point located at the top of the car park.
  • This access point gives access to Restaurant Terrace.
  • The access point is clearly signed.
  • This access point sign says 'Clarks Village Outlet Shopping'.
  • There is ramped/sloped access at this access point.
  • There is a canopy or recess which provides weather protection at this access point.
  • There are fixed barriers at this access point.
  • The minimum width between the fixed barriers is 130cm.
  • The bollards do not have an identification band to aid visually impaired people.
  • The ramp/slope is located between the car park and the access point.
  • The gradient of the ramp/slope is slight.

Related Access Guides (Parking)

Access Point (From Southside Shopping Area to Restaurant Terrace)

  • This information is for the access point located between the Southside Shopping Centre and the Restaurant Terrace.
  • This access point gives access to the Shopping Centre.
  • The access point is not clearly signed.
  • There is step-free access at this access point.
  • There is a slope with a very easy incline.
  • Comments View
    • The gates between the Southside Shopping Area and the Restaurant Terrace are closed and locked when the shopping centre closes (18:00 Monday, Tuesday, Wednesday, Friday and Saturday, 20:00 on Thursday and 17:00 on Sunday).
    • After this time access is only possible through the Grange Car Park entrance. The restaurants close at 22:00.

Shopping Centre External Area(s) (Restaurant Terrace)

  • Digital wayfinders are not available.
  • Information posts are provided to aid wayfinding.
  • This external area is not covered.
  • The type of flooring in this area is stone.
  • The following types of seating can be found in this area; stone seating.
  • There is step free access in this area.
  • There are very easy slopes to the Restaurant Terrace from the Grange Car Park and from the Southside Shopping Area.

Accessible Toilet(s) (Restaurant Terrace)

  • There is an/are accessible toilet(s) for public use.
  • The accessible toilet surveyed is for the sole use of disabled people.
  • This accessible toilet is located in the archway entrance building, facing the shopping centre.
  • This accessible toilet is approximately 12m (13yd 4in) from the Shopmobility entrance.
  • There is step-free access to the accessible toilet.
  • Clear wayfinding signage for the toilet(s) is provided.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from Shopmobility / Customer Services.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 159cm x 220cm (5ft 3in x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a backrest and a cistern.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The wash basin tap type is lever.
  • There is not a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is fair.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
  • There is not an opposite transfer toilet in this location.

Standard Toilet(s) (Restaurant Terrace)

  • Standard toilet facilities are available.
  • The female and male toilet facilities that were surveyed are located on the path leading towards the Restaurant Terrace.
  • There is step-free access to the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is not a lowered urinal available in the male toilet(s).
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is not a lowered wash basin available.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.

Parent and Baby Room (Restaurant Terrace)

  • There is a parent and baby room for public use.
  • The parent and baby room is located opposite the entrance door to Shopmobility and Guest Services at the Grange Car Park entrance.
  • There is step-free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is pictorial and written text signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 98cm (3ft 3in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 83cm.
  • The wash basin tap type is lever.
  • There is a/are chair(s) in the parent and baby room.
  • There is not a chair with armrests on both sides.
  • There is not a toilet in the parent and baby room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels are good.

Related Access Guides (Clarks Village)