You are on Introduction. Skip to the next section.

Introduction

• There are a number of venues available throughout the complex. For more information please refer to the Xscape Milton Keynes website.

You are on Opening Times (Xscape Centre). Skip to the next section.

Opening Times (Xscape Centre)

• Monday 06:30 - 00:00.
• Tuesday 06:30 - 00:00.
• Wednesday 06:30 - 00:00.
• Thursday 06:30 - 00:00.
• Friday 06:30 - 00:00.
• Saturday 06:30 - 00:00.
• Sunday 06:30 - 00:00.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Milton Keynes.
• The venue is not situated on a road which has a steep gradient.
• The nearest National Rail station is Milton Keynes Central.
• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is free for Blue Badge holders.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders cannot booked in advance.
• There is/are 10+ Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 510cm x 350cm (16ft 9in x 11ft 6in).
• The nearest Blue Badge bay is 29m (31yd 2ft) from the main entrance.
• The furthest Blue Badge bay is 55m (60yd 5in) from the main entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are dropped kerbs.
• The car park surface is block paving.
• There is a dropped kerb between the car park and the venue.
• The dropped kerb does have tactile paving.
• There is not a road to cross between the car park and the entrance.
• The car park does not have a height restriction barrier.
• There is not a designated drop off point.

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• Comments View
  • Designated parking spaces are available for electric cars.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open automatically (towards you).
• The doors are double width.
• The door opening is 199cm (6ft 6in) wide.

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• Second set of doors View
  • There is a small raised threshold in the doorway.
• Comments View
  • There are five sets of automatic doors at this entrance.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.

You are on Outside Access (Side Entrance). Skip to the next section.

Outside Access (Side Entrance)

• This information is for the entrance located to the side of the building.
• There is not level access into the venue.
• The main door(s) open automatically (towards you).
• The doors are double width.
• The automatic doors are push pad activated.
• The door opening is 179cm (5ft 10in) wide.

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• Second set of doors View
  • There is a small raised threshold in the doorway.

You are on Level Change (Side Entrance). Skip to the next section.

Level Change (Side Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.

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• Comments View
  • There are bollards located in the walkway to the entrance. The minimum width between the bollards is 182cm.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

• This information is for the entrance located at the rear of the building.
• There is level access into the venue.
• The main door(s) open(s) automatically (towards you).
• The door(s) is / are single.
• The automatic doors are push pad activated.
• The width of the door opening is 105cm (3ft 5in).

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• Second set of doors View
  • There is a small raised threshold in the doorway.
• Comments View
  • There is a set of double width manual doors located to the left of the automatic entrance.

You are on Outside Access (Management Office). Skip to the next section.

Outside Access (Management Office)

• This information is for the entrance located on level 2, to the right when exiting the lift.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 84cm (2ft 9in).

You are on Reception (Management Office). Skip to the next section.

Reception (Management Office)

• The desk is 2m (2yd 7in) from the management office entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The desk does not have a low (76cm or lower) section.
• The desk is generally staffed.
• The lighting levels are medium.
• There is not a hearing assistance system.
• There is a bell to attract attention.
• The bell is not at a suitable height for a wheelchair user.
• There is sufficient space to write or sign documents on the desk.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does play background music/noise.
• Music/noise is played throughout the complex.
• The lighting levels are varied.
• Motorised scooters are welcomed in public parts of the venue.
• Customers cannot charge scooters or wheelchairs at the venue.
• Route finding signage is available.
• No Braille signage is available.
• No tactile signage is available.
• No pictorial signage is available.
• The type of flooring in walkways and corridors is tiles and wood.

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• Comments View
  • Cash machines are available within the centre.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are 1-2.
  • There are 15+ steps between floors.
  • The lighting levels are medium.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are 1-2.
  • The escalators steps are clearly marked.
  • The foot and head of the escalators are not clearly marked.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located ahead as you enter the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are 1-2.
• The lift is 51m (55yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 148cm x 140cm (4ft 10in x 4ft 7in).
• The clear door width is 107cm (3ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is medium.
• The lift does not have Braille markings.
• The lift does have tactile markings.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is tactile, Braille and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 12m (13yd 4in) from the lift.
  • This accessible toilet is located on level 2, to the left when exiting the lift.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 197cm x 194cm (6ft 6in x 6ft 4in).
  • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 128cm (4ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 108cm.
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on level 2, to the left when exiting the lift.
  • The female and male toilets are approximately 12m (13yd 4in) from the lift.
  • Inside the venue, there is level access to the female and male toilets.
  • This is by lift.
  • An ambulant toilet cubicle with wall mounted grab rails is not available.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located on level 2, in a separate mother and baby room.
  • The height of the baby change table once extended is 101cm (3ft 4in).
  • Inside the venue, there is level access to the baby change facility.
  • This is by lift.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Staff do not receive deaf awareness training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• Documents are available in Braille on request and large print on request.
• Water bowls for assistance dogs are not available.
• There is not a dog toilet or toileting area.
• A member of staff trained in BSL skills is not normally on duty.