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St David's Shopping Centre - John Lewis Car Park

Hayes Bridge Road, Cardiff, CF10 1EG

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Access Guide

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Getting Here

  • Situated right in the heart of Cardiff City Centre, St David’s Shopping Centre is a short walk from Cardiff Central and Queen Street Rail Stations. It’s easy to get to by car, with excellent links from the A470 and the M4. If using a satnav, use postcode CF10 1EG which will take you to the entrance of the multi-storey car park on Hayes Bridge Road.
  • Blue Badge, parent and child and standard parking is available in the multi-storey underground car park.
  • There is a bus stop within 150 metres of the venue.
  • The nearest bus stop is located on Hayes Bridge Road (Stop JH), approximately 43 meters from the shopping centre.
  • For more information on buses in Cardiff please click here (opens new tab).
  • The nearest railway station is Cardiff Central.
  • Cardiff Central Station is approximately 0.2 mile from the shopping centre. There is step-free access throughout the station.
  • For more information on Cardiff Central Station please click here (opens new tab).

Getting Help and Assistance

  • Guest Services Associates do receive training in escorting visually impaired people.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • There is a quiet room next to the Management Suite on level 2.
  • Water bowls for assistance dogs are not available.

Lift (Tradegar Street Entrance)

  • There is a lift for public use.
  • The lift is located to the right as you enter the Tradegar Street entrance.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 40m (43yd 2ft) from the Tradegar Street entrance.
  • There is 1 other lift in this location.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Lower Level, -1 and -2.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 237cm x 170cm (7ft 9in x 5ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.
  • Comments View
    • There is a slight ramp to enter the lift lobby on all car park levels.

Other Floors

  • Stairs can be used to access other floors.
  • The stairs are located immediately beyond the pedestrian exits.
  • There are manual, heavy, double doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are -1 and -2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are good.

Multi-Storey Car Park

  • The venue does have its own parking facilities.
  • The car park is located beneath the shopping centre.
  • The car park type is multi-storey.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 215cm (7ft 1in).
  • The car park does have a barrier control system.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • Adjacent to all pedestrian entrances.
  • There is a total of 565 parking bays in the car park of which 20 are designated for the use of Blue Badge holders.
  • There are parking charges for the car park.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • Payment machines are located by all pedestrian entrances.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • There is not a/are not clearly marked drop-off point(s).

Multi-Storey Designated Parking Level (Level -1)

  • There is/are 10 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 420cm (12ft 2in x 13ft 9in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
    • There is/are 4 designated Parent and Child bays parking bay(s) on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located by each pedestrian exit.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lift.
    • The route to the pedestrian exit is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • It may be necessary to cross the path of moving vehicles between some of the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is concrete.
    • The nearest designated Blue Badge parking bay is approximately 10m from the pedestrian entrance.
    • Digital wayfinders are not available.

Multi-Storey Designated Parking Level (Level -2)

  • There is/are 10 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 420cm (12ft 2in x 13ft 9in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are not available on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located at each pedestrian exit.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lift.
    • The route to the pedestrian exit is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • It may be necessary to cross the path of moving vehicles between some of the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are marked walkways on this level to make routes safer for pedestrians.
    • There is wayfinding signage to show the route to the pedestrian exit.
    • The surface on the approach to the pedestrian exit is concrete.
    • The nearest designated Blue Badge parking bay is approximately 5m from the lift exit.
    • Digital wayfinders are not available.

Car Park Pedestrian Exit

  • This information is for the pedestrian exit located on each level of the car park.
  • The pedestrian exit is not clearly signed.
  • There is step-free access at this exit.
  • The exit door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 180cm.
  • Pedestrian Exit View
    • Digital wayfinders are not available.
  • Ramp/Slope View
    • The ramp/slope is located in front of the exit.
    • There is a ramp with a very slight incline.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
    • The lighting levels at the ramp/slope are good.

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