You are on Getting Here. Skip to the next section.

Getting Here

• Situated right in the heart of Cardiff City Centre, St David’s Shopping Centre is a short walk from Cardiff Central and Queen Street Rail Stations.
  It’s easy to get to by car, with excellent links from the A470 and the M4.
  If using a satnav, use postcode CF10 2EN which will take you to the entrance of the multi-storey car park on Mary Ann Street.
• Blue Badge, parent and child and standard parking is available in the multi-storey car park on Mary Ann Street and in the John Lewis underground car park on Mill Lane.
• There is a bus stop within 150 metres of the shopping centre.
• The nearest bus stop is located on Canal Street (Stop JH or JK), approximately 413ft from the shopping centre.
• For more information on buses in Cardiff please click here (opens new tab).
• The nearest railway station is Cardiff Central.
• Cardiff Central Station is approximately 0.2 mile from the shopping centre.
  There is step-free access throughout the station.
• For more information on Cardiff Central (National Rail) please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Guest Services Associates do receive training in escorting visually impaired people.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• There is a quiet room next to the Management Suite on level 2.
• Water bowls for assistance dogs are not available.

You are on Multi-Storey Car Park (Main Car Park). Skip to the next section.

Multi-Storey Car Park (Main Car Park)

• The shopping centre does have its own parking facilities.
• The car park is located on Mary Ann Street.
• The car park type is multi-storey.
• The car park does have a height restriction barrier.
• The maximum height of the restriction barrier is 215cm (7ft 1in).
• The car park does have a barrier control system.
• The car park surface is concrete.
• There is a/are Blue Badge parking bay(s) available.
• On all levels except 8, with the majority of the Blue Badge bays being on level 3.
• There is a total of 2000 parking bays in the car park of which 105 are designated for the use of Blue Badge holders.
• There are parking charges for the car park.
• Parking is not free for Blue Badge holders.
• To see the parking charges please click here (opens new tab).
• Payment machines are located at each pedestrian entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is/are slopes/ramps.
• There is not a/are not clearly marked drop-off point(s).

You are on Multi-Storey Designated Parking Level (P3). Skip to the next section.

Multi-Storey Designated Parking Level (P3)

• There is/are 55 designated Blue Badge parking bay(s) on this level.
• The Blue Badge bay(s) is/are clearly marked.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 470cm (12ft 2in x 15ft 5in).
• There is a 120cm marked zone around the Blue Badge parking bay(s).

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• Parent and Child Parking View
  • Clearly marked/signposted parent and child parking bays are available on this level.
  • There is/are 10 designated Parent and Child bays parking bay(s) on this level.
• Paying View
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment machines are located in the lift lobby.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • The pedestrian exit on this level gives access to the lifts.
  • The route to the pedestrian exit is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • It may be necessary to cross the path of moving vehicles between some of the Blue Badge parking bays and the pedestrian exit on this level.
  • The pedestrian exit is clearly visible from the car park.
  • There are marked walkways on this level to make routes safer for pedestrians.
  • The surface on the approach to the pedestrian exit is concrete.
  • The nearest designated Blue Badge parking bay is approximately 5m from the lift lobby walls.
  • Digital wayfinders are not available.

You are on Multi-Storey Designated Parking Level (P4). Skip to the next section.

Multi-Storey Designated Parking Level (P4)

• There is/are 12 designated Blue Badge parking bay(s) on this level.
• The Blue Badge bay(s) is/are clearly marked.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 470cm (12ft 2in x 15ft 5in).
• There is not a 120cm marked zone around the Blue Badge parking bay(s).

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• Parent and Child Parking View
  • Clearly marked/signposted parent and child parking bays are available on this level.
  • There is/are 8 designated Parent and Child bays parking bay(s) on this level.
• Paying View
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment machines are located at each pedestrian exit.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • The pedestrian exit on this level gives access to the lift.
  • The route to the pedestrian exit is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • It may be necessary to cross the path of moving vehicles between some of the Blue Badge parking bays and the pedestrian exit on this level.
  • The pedestrian exit is clearly visible from the car park.
  • There are marked walkways on this level to make routes safer for pedestrians.
  • The surface on the approach to the pedestrian exit is concrete.
  • The nearest designated Blue Badge parking bay is approximately 5m from the lift lobby.
  • Digital wayfinders are not available.

You are on Multi-Storey Designated Parking Level (P5). Skip to the next section.

Multi-Storey Designated Parking Level (P5)

• There is/are 7 designated Blue Badge parking bay(s) on this level.
• The Blue Badge bay(s) is/are clearly marked.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 470cm (12ft 2in x 15ft 5in).
• There is not a 120cm marked zone around the Blue Badge parking bay(s).

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• Parent and Child Parking View
  • Clearly marked/signposted parent and child parking bays are available on this level.
• Paying View
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment machines are located at each pedestrian exit.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • The pedestrian exit on this level gives access to the lift lobby.
  • The route to the pedestrian exit is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The pedestrian exit on this level can be accessed from the Blue Badge bays on this level without crossing the path of any moving vehicles.
  • The pedestrian exit is clearly visible from the car park.
  • There are marked walkways on this level to make routes safer for pedestrians.
  • The surface on the approach to the pedestrian exit is concrete.
  • The nearest designated Blue Badge parking bay is approximately 5m from the lift lobby.
  • Digital wayfinders are not available.

You are on Multi-Storey Designated Parking Level (P6). Skip to the next section.

Multi-Storey Designated Parking Level (P6)

• There is/are 12 designated Blue Badge parking bay(s) on this level.
• The Blue Badge bay(s) is/are clearly marked.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 470cm (12ft 2in x 15ft 5in).
• There is not a 120cm marked zone around the Blue Badge parking bay(s).

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• Parent and Child Parking View
  • Clearly marked/signposted parent and child parking bays are not available on this level.
• Paying View
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment machines are located at each pedestrian exit.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • The pedestrian exit on this level gives access to the lift lobby.
  • The route to the pedestrian exit is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The pedestrian exit on this level can be accessed from the Blue Badge bays on this level without crossing the path of any moving vehicles.
  • The pedestrian exit is clearly visible from the car park.
  • There are marked walkways on this level to make routes safer for pedestrians.
  • The surface on the approach to the pedestrian exit is concrete.
  • The nearest designated Blue Badge parking bay is approximately 5m from the lift lobby.
  • Digital wayfinders are not available.

You are on Multi-Storey Designated Parking Level (P7). Skip to the next section.

Multi-Storey Designated Parking Level (P7)

• There is/are 12 designated Blue Badge parking bay(s) on this level.
• The Blue Badge bay(s) is/are clearly marked.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 470cm (12ft 2in x 15ft 5in).
• There is not a 120cm marked zone around the Blue Badge parking bay(s).

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• Parent and Child Parking View
  • Clearly marked/signposted parent and child parking bays are available on this level.
• Paying View
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment machines are located at each pedestrian exit.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • The pedestrian exit on this level gives access to the lift lobby.
  • The route to the pedestrian exit is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The pedestrian exit on this level can be accessed from the Blue Badge bays on this level without crossing the path of any moving vehicles.
  • The pedestrian exit is clearly visible from the car park.
  • There are marked walkways on this level to make routes safer for pedestrians.
  • The surface on the approach to the pedestrian exit is concrete.
  • The nearest designated Blue Badge parking bay is approximately 5m from the lift lobby.
  • Digital wayfinders are not available.

You are on Other Floors. Skip to the next section.

Other Floors

• The stairs are located to the right as you enter the Bridge Street entrance.
• There are manual, heavy, double doors to enter and exit the stairwell on all floors.
• The floors which are accessible by stairs are Lower Level, Upper Level, 2, P1, P2, P3, P4, P5, P6, P7 and P8.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The going of the step(s) is/are between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are provided on landings.
• The lighting levels at the steps are good.
• Escalators can be used to access other floors.
• The escalator(s) is/are located ahead as you enter the Bridge Street entrance.
• The escalator(s) is/are clearly visible from the entrance.
• The escalators go both up and down.
• The floors which are accessible by escalator(s) are Lower Level and Upper Level.
• The escalator(s) steps are not clearly marked.
• The foot and head of the escalator(s) are clearly marked.
• The lighting levels at the escalator(s) are good.

You are on Lift (Bridge Street Entrance). Skip to the next section.

Lift (Bridge Street Entrance)

• There is a lift for public use.
• The lift is located to the right as you enter the Bridge Street entrance.
• The lift is clearly visible from the entrance.
• The lift is approximately 25m (27yd 1ft) from the Bridge Street entrance.
• There are 3 other lifts in this location.
• The other lift has very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are Lower Level, Upper Level, 2, P1, P2, P3, P4, P5, P6, P7 and P8.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 170cm x 230cm (5ft 7in x 7ft 7in).
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lighting levels in the lift are low.

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• Comments View
  • There is a slight ramp to enter the lift lobby on all Car Park levels.

You are on Lift (Hayes Street Entrance). Skip to the next section.

Lift (Hayes Street Entrance)

• The lift is located to the right as you enter the Hayes Street entrance.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 50m (54yd 2ft) from the Hayes Street entrance.
• There is 1 other lift in this location.
• The other lift has very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are Lower Level, -1 John Lewis Car Park and -2 John Lewis Car Park.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 170cm x 240cm (5ft 7in x 7ft 10in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.
• There is a/are similar lift(s) available.

You are on Car Park Pedestrian Exit. Skip to the next section.

Car Park Pedestrian Exit

• This information is for the pedestrian exit located on each level of the car park.
• The pedestrian exit is not clearly signed.
• There is step-free access at this exit.
• There is a dark mat or floor marking at this exit that might be perceived as a hole.
• The exit door(s) does/do contrast visually with its immediate surroundings.
• The main door(s) open(s) automatically (away from you).
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 135cm.
• There is a small lip on the threshold of the exit, with a height of 2cm or below.

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• Pedestrian Exit View
  • Digital wayfinders are not available.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • There is a ramp with a very slight incline.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.
  • The width of the ramp/slope is 135cm (4ft 5in).
  • The lighting levels at the ramp/slope are good.

You are on Related Access Guides (St David's Shopping Centre). Skip to the next section.

Related Access Guides (St David's Shopping Centre)

• St David's Shopping Centre - Lower Level link (new tab) - click here
• St David's Shopping Centre - Upper Level link (new tab) - click here