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WaterWorks Centre Nature Reserve

Lammas Road, Leyton, London, E10 7NU

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About this venue

The WaterWorks Centre has lots of fun activities to keep the whole family entertained Whether you want to relax in our large open spaces, pack up a picnic or explore our nature reserve. See what you can spot in the wildlife garden and see the willow dome, or head to the filter beds and bird watch from the hides.

Access Guide

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Introduction

  • The Waterworks contains a visitor centre and nature reserve.
  • The visitor centre contains an interpretation area, cafe, toilets, function rooms and locker rooms.
  • The nature reserve contains bird hide viewing areas.

Opening Times (March - September)

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday Closed.
  • Thursday Closed.
  • Friday 10:00 - 16:00.
  • Saturday 10:00 - 16:00.
  • Sunday 10:00 - 16:00.
  • Comments View
    • Please contact the Waterworks for details on opening times between September and April as they do vary and are affected by weather conditions.

Location

  • The nearest National Rail station is Clapton.
  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 590cm (11ft 10in x 19ft 4in).
  • The nearest Blue Badge bay is 17m (18yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 18m (19yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are single.
  • The width of the door opening is 102cm (3ft 4in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are single.
    • The width of the door opening is 106cm (3ft 6in).
  • Comments View
    • The first door is held open during opening hours.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the path leading to the entrance.
  • The ramp/slope is easy.
  • Comments View
    • The bollards between the car park and the entrance have a width of 133cm.

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • There is sufficient space to write or sign documents on the desk/counter.

Inside Access (Visitor Centre)

  • There is level access to the service(s).
  • This venue does not play background music.
  • The lighting levels are varied.
  • Motorised scooters are allowed in public parts of the venue.

Eating and Drinking

  • The following information is for the café.
  • There is step-free access to the café.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • There is not a lowered section of the counter.
  • There is a counter/tray rail at a height of 85cm to allow a disabled person to manoeuvre a tray.
  • There is step-free access within the café.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does not play background music.
  • The type of flooring in this area is vinyl.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 10m from the entrance/opening.
  • The nearest table is approximately 1m from the till/counter.
  • The standard height for tables is 72cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are hand held menus and wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.
  • Opening Times View
    • Monday Closed.
    • Tuesday Closed.
    • Wednesday Closed.
    • Thursday Closed.
    • Friday 10:00 - 16:00.
    • Saturday 10:00 - 16:00.
    • Sunday 10:00 - 16:00.

Nature Reserve Bridge Access

  • Access to the nature reserve is via a tarmac bridge over the river Lee.
  • The bridge is on a moderate slope.
  • The bridge is at the rear of the visitor centre.

Nature Reserve

  • The nature reserve has a butterfly meadow, a willow woodland, a wildlife garden, a boardwalk and bird hides.
  • The reserve has tarmac, gravel and cobbled paths throughout with some bench seating.
  • The gradient of the paths vary between easy and moderate.
  • There is a long wooden boardwalk over one of the filter beds to a viewing platform.
  • The bird hides are either side of a level concrete walkway.
  • There are low level bird hides suitable for wheelchair users.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile, Braille and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
    • This accessible toilet is located off the foyer area in the visitor centre.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 110cm x 170cm (3ft 7in x 5ft 7in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby changing facilities are available within this accessible toilet.
    • The height of the baby change table once extended is 88cm (2ft 11in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • Water bowls for assistance dogs are available.
  • A member of staff trained in BSL skills is not normally on duty.