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LEGOLAND® Discovery Centre Manchester

Unit D5, Barton Square, intu Trafford Centre, Manchester, M17 8AS

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Access Guide

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Getting Here

  • By Road View
    • LEGOLAND® Discovery Centre is outside the centre of Manchester, next to intu Trafford Centre. It is located of the M60 via junctions 9 or 10.
    • There are a number of car parks available at intu Trafford Centre where parking is free.
      The nearest car park to the LEGOLAND Discovery Centre is Barton Square.
  • By Bus View
  • By Train View
    • You can access intu Trafford Centre easily via a bus connection from a number of nearby train stations.
      Manchester Piccadilly - Catch the express X50 or 250 bus from Piccadilly Gardens, a few minutes’ walk away.
      Manchester Victoria - Catch bus 100 from the station entrance.
      Salford Crescent - Catch bus 100 from the A6.
      Urmston: Catch bus 23, 25 or 245 from outside Sainsbury’s.
  • By Metro View
    • The Trafford Centre Metro Station is currently being built.
  • Useful Links View
    • Cycle parking can be found adjacent to the rear of the Barton Square Car Park, opposite the rotunda entrance and the Next Home store.
    • Abacus Travel Services are located just outside The Orient. They are the intu Trafford Centre's on-site private hire partner.
      Please call 0161 747 9090 for further details.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Parking (intu Trafford Centre)

  • Parking View
    • The venue does not have its own parking facilities.
    • The venue shares the shopping centres parking facilities.
  • Shared Parking View
    • The venue shares a car park/parking facilities.
    • Clearly marked/signposted designated Blue Badge parking bays are available.
    • Clearly marked/signposted parent and child parking bays are not available.

Approach

  • There is step-free access through Barton Square to LEGOLAND® Discovery Centre Manchester.
    The surface of the flooring is flagstone paving.
    There are maps of Barton Square as you enter from the park.
    There are no doors at the entrance from Barton Square.
    There is clear signage along the walkways to LEGOLAND Discovery Centre Manchester.
    The venue can also be accessed from the intu Trafford Centre main shopping area via the link bridge. There are slight slopes along the link bridge and stairs, escalators or lift down to the walkway.

Outside Access (Discovery Centre Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the Building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Entrance'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 178cm.
    • There are security barriers at this entrance.
    • The minimum width between the security barriers is 150cm.
  • Comments View
    • On busy days (weekends and school holidays) there are barriers in the admissions area.
    • The barriers start from the entrance with signs to direct guests into 2 queues.
    • One queue is for guests needing to purchase tickets today, and another for guests holding Annual Passes or pre-booked tickets.
    • The width of the entrance with these barriers in place is a minimum of 65cm.
    • The minimum distance between the security barriers is 150cm.
    • The barriers can easily be moved if required and a member of staff is available for assistance.

Counter (Tickets)

  • Counter View
    • The counter is located ahead as you enter.
    • The counter is approximately 3m (3yd 10in) from the entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 75cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system at the counter.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • The type of flooring in this area is vinyl.
  • Comments View
    • The hearing loop was tested and wasn't working because it was not charged or in the appropriate location at the time of the survey.

Photo Opportunity

  • To the right of the ticketing desk there is a walkway leading to the Photo Opportunity area.
  • There is step-free access along the walkway.
  • The Photo Opportunity area has bench seating and there is space for wheelchairs in front.
  • The Photo Opportunity area is a green screen and different backgrounds can be selected at the payment counters on the first floor.
  • The stairs and lifts are located after the Photo Opportunity area.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located just beyond the Photo Opportunity area.
    • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located just after the Photo Opportunity area.
  • The lift is approximately 15m (16yd 1ft) from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G and 1.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.
  • There is a/are similar lift(s) available.

Accessible Toilet(s) (LEGO® - Factory Tour)

  • Location and Access View
    • This accessible toilet is located to the right after you exit the lift, just before the LEGO - Factory Tour.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 85cm (2ft 9in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 84cm (2ft 9in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 170cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 80cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 90cm.

Attraction Space(s) (LEGO® Factory Tour)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There are double, automatic doors with an opening width of 75cm+ for access to this area/attraction.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • The type of flooring in the attraction space is vinyl.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is not seating available within the attraction space.
    • The attraction space does play background music/noise.
    • There is a good colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are good.
    • The Factory Tour takes place every 6 minutes.
      The Factor Tour lasts 4 minutes.
      A member of staff provides a talk.
      There are sound effects and flashing lights during the show.
  • Exit View
    • Visitors exit via a separate set of doors/opening.
    • The exit is clearly signed internally.
    • There are double, automatic doors with an opening width of 75cm+ when exiting this area/attraction.
    • The exit is step-free.

Counter (Photo)

  • Counter View
    • The counter is located next to the Kingdom Quest Ride.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are low to moderate.
    • The height of the counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.

Attraction Space(s) (Kingdom Quest Ride)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There is a single, light, manual door with an opening width of 75cm+ for access to this area/attraction.
    • There is ramped/sloped access at this entrance/opening.
    • There is a ramp/slope located off the corridor.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a/are not handrail(s) at the ramp.
    • The lighting levels at the ramp/slope are good.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • There are two ramps leading up to the ride.
      Both ramps have a slight gradient.
      The main queue ramp is 90cm wide.
      The main exit ramp is 130cm wide. This ramp can be used to provide easier access.
    • The type of flooring in the attraction space is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The attraction space does play background music/noise.
    • The lighting levels in this area are low to moderate.
    • To go on the King Quest Ride visitors must be able to transfer from their wheelchair with or without the assistance of the carer onto the ride car.
      There are two rows of fixed seating in the cars.
      The ride involves sound effects and flashing images.
  • Exit View
    • Visitors exit via a separate set of doors/opening.
    • The exit is clearly signed internally.
    • There are double, light, manual doors with an opening width of 75cm+ when exiting this area/attraction.
    • The exit is ramped/sloped.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 130cm (4ft 3in).

Attraction Space(s) (Miniland®)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There are double, permanently held open doors with an opening width of 75cm+ for access to this area/attraction.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • There is a slight slope along the walkway between the Mini Manchester and Mini Northern Cities exhibition.
    • The type of flooring in the attraction space is vinyl.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is not seating available within the attraction space.
    • The attraction space does not play background music/noise.
    • There is a good colour contrast between the walls and the floor in this area.
    • The Miniland Exhibition has exhibitions of miniature LEGO® Manchester, Blackpool and Northern Cities key landmarks including Old Trafford, Etihad Stadium, Alton Towers, Liver Building and Blackpool Tower.
      There are interactive elements to exhibitions.
      The height of the interactive buttons are between 65cm and 86cm.
      The lighting levels in the exhibition vary between good and low levels to mimic day and night.
      When the lighting levels are low the exhibitions are lit up.
  • Exit View
    • Visitors exit via a separate set of doors/opening.
    • The exit does lead directly into the next attraction space.
    • There are double, permanently held open doors with an opening width of 75cm+ when exiting this area/attraction.
    • The exit is step-free.

Getting Around (Activity Hub)

  • Access View
    • There is step-free access throughout the area.
    • The Activity Hub is where the majority of the attractions are located.
      There are LEGO® play tables located around the Activity Hub between the attractions.
      The height of the tables varies between 50cm and 62cm.
      There are LEGO touchscreens to the left after you enter.
      The height of the touchscreens are between 49cm and 66cm.
    • The type of flooring in corridors/walkways is vinyl.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There are seats without armrests at regular intervals.
    • The lighting levels are good.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.

Attraction Space(s) (The Great LEGO® Race VR Experience)

  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • The VR Experience is located to the right after you enter the Activity Hub.
      There are Two VR machines with two chairs in each.
      The VR chairs require a wheelchair user to be able to transfer from their chair.
      The chairs move around during the race.
      The VR headsets can be moved so that they can be used by a wheelchair user.
    • The type of flooring in the attraction space is vinyl.

Screen(s) (LEGO® 4D Cinema)

  • Access to Screen(s) View
    • The screen(s) is/are clearly signed.
    • This information is for the entrance located to the right after you enter the Activity Hub.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 165cm.
    • The gradient of the ramp/slope is slight.
    • There is a member of staff located at the entrance to provide assistance and give out the 4D Glasses.
  • Screen Information View
    • The type of flooring is carpet and vinyl.
    • There are flip-down seats with armrests on both sides.
    • The width of the rows of seating is 50cm.
    • The lighting levels before and after screenings are good.
    • The nearest accessible toilet is located in the Coffee Shop.
    • There is stepped access to the majority of seating.
    • There is/are 10 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • There is not a/are not handrail(s) at the step(s).
    • The steps are not clearly illuminated during screenings.
    • The steps are not clearly illuminated before and after screenings.
  • Designated Seating Area(s) View
    • The designated seating area(s) is/are located at the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • Wheelchairs may be left with you.
    • The view from this seating area is good.
    • Companions sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.
    • The number of designated wheelchair spaces varies between 2 to 6 depending on the type of wheelchair.

Attraction Space(s) (LEGO® Ninjago City Adventure)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • There is sufficient space for a wheelchair user to turn within the room.
    • The type of flooring in the attraction space is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is a good colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are good.
    • There is a LEGO play table which is located ahead as you enter.
      The height of the table is 65cm.
      Master Wu's Dojo is located to the right after you enter.
      Master Wu's Dogo includes the Barack Reflex Games.
      The height of the reflex buttons are between 45cm and 180cm.
      There is an option to choose to play using only the lower buttons, lower and middle buttons or all buttons.
      The Temple play area is located to the rear right.
      There are crash mats within the play area which are accessed by a small step.
      The ground level of the play includes a climbing wall and ball pit.
      There are obstacles along the path to the ball pit and you have to climb into the ball pit.
      There are 5 steps up to the first floor of the play area and there is slide coming back down.
      There is a moving climbing wall located at the rear.
  • Exit View
    • Visitors exit via the entrance/opening.

Attraction Space(s) (LEGO® City - Forest Pursuit Ranger)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • The type of flooring in the attraction space is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The attraction space does play background music/noise.
    • There is a good colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are moderate to good.
    • The minimum height for the attraction is 1m.
      The maximum height for the attraction is 1.5m.
      The minimum age for the attraction is 4 years old.
      There is a photo opportunity along the queue.
      There are gates out to the track.
      The gates open away from you (push) and have an opening width of 95cm.
      Wheelchair users must be able to transfer with or without assistance from their chair into the car.
  • Exit View
    • Visitors exit via the entrance/opening.

Attraction Space(s) (LEGO® - Racers Build and Test)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • There is sufficient space for a wheelchair user to turn within the room.
    • The type of flooring in the attraction space is vinyl.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The attraction space does play background music/noise.
    • During busy periods the attraction space can become congested.
    • There are tables to build the Lego Race cars.
      The height of the tables varies between 73cm and 75cm.
      There is a test ramp in the middle of the rear test table.
      There is a raised testing ramp.
      There is either 4 or 7 steps to access the top of the ramp.
      There is stepped access to the winners podium.
    • There is a good colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are moderate to good.
  • Exit View
    • Visitors exit via the entrance/opening.

Attraction Space(s) (Merlin's Apprentice Ride)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There is a single, light, manual door with an opening width of 75cm+ for access to this area/attraction.
    • There is step-free access at this entrance/opening.
    • There is a ramp/slope located off the main area.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a/are not handrail(s) at the ramp.
  • Attraction / Exhibit View
    • There is not step free access throughout this attraction space.
    • There are two ramps leading up to the ride.
      Both ramps are a slight gradient.
      The main queue ramp is 90cm wide.
      The main exit ramp is 130cm wide. This ramp can be used to provide easier access.
    • There is sufficient space for a wheelchair user to turn within the room.
    • The type of flooring in the attraction space is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The attraction space does play background music/noise.
    • During busy periods the attraction space can become congested.
    • To go on the Merlin's Apprentice Ride visitors must be able to transfer from their wheelchair with or without the assistance of the carer onto the ride car.
      There are two rows of fixed seating in the cars.
      The ride involves sound effects and flashing images.
    • There is a good colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are moderate to good.
  • Exit View
    • Visitors exit via a separate set of doors/opening.

Attraction Space(s) (LEGO® Duplo® Farm)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • The type of flooring in the attraction space is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The attraction space does play background music/noise.
    • During busy periods the attraction space can become congested.
    • There are a number of soft play areas.
      There are crash mats in the soft play areas.
      There are 4 steps up to the slide.
      There is a LEGO cow. The height of the button to operate the cows sound effects is 95cm.
    • There is a good colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are good.
  • Exit View
    • Visitors exit via the entrance/opening.

Attraction Space(s) (Creative Workshop)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There are double, heavy, manual doors with an opening width of 75cm+ for access to this area/attraction.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • The type of flooring in the attraction space is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is seating available within the attraction space.
    • There are stools available.
    • The attraction space does not play background music/noise.
    • The LEGO® creative workshops involve a member of staff demonstrating how to build different types of LEGO.
      There are TV screens on the wall showing close ups of the demonstration.
      The height of the table is 63cm.
    • There is a good colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are moderate to good.
  • Exit View
    • Visitors exit via the entrance/opening.

Event Room(s) / Space(s) (Circus Rooms)

  • Access to the Room View
    • Circus Rooms are located at the rear of the main area.
    • There is not wayfinding signage for the rooms.
    • There is clear signage for the room(s) (on or near the door).
    • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
    • Staff can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step free access.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 75cm.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
  • Room Details View
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are good.
    • The height of the tables is 70cm.
      There is bench seating at the tables.
      The rooms can be used as one large room.
      The layout can be changed depending on the function and event taking place.

Eating and Drinking (Coffee Shop)

  • Location and Access View
    • The following information is for the café.
    • The café is located to the left of the Activity Hub.
    • There is step-free access to the café.
  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 80cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl and wood.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The height between the floor and the underside of the lowest dining table is 73cm.
    • The distance between the floor and the underside of the highest dining table is 75cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • The type of flooring in this area is vinyl and wood.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.

Accessible Toilet(s) (Coffee Shop)

  • Location and Access View
    • This accessible toilet is located to the rear left of the Coffee Shop.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 90cm (2ft 11in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 160cm x 170cm (5ft 3in x 5ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is not a lateral transfer space.
    • There is spatula type lever flush.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 80cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 90cm.

Ramp(s) or Slope(s) (Activity Hub - Changing Places and Standard Toilets)

  • There is a ramp/slope located leading from the Activity Hub.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.

Changing Places (Activity Hub)

  • Location and Access View
    • The facility is located to the left of the Activity Hub.
    • The facility is in addition to standard and accessible toilets.
    • There is ramped/sloped access to the facility.
    • The facility surveyed is for the sole use of disabled people.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from the Coffee Shop.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The door has a horizontal grab rail.
    • The width of the door is 105cm (3ft 5in).
    • The dimensions of the facility are 215cm x 315cm.
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • The colour contrast between the walls and floor is good.
  • Toilet Details View
    • The facility toilet is peninsular.
    • The transfer space on the right as you face the toilet is 150cm (4ft 11in).
    • The transfer space on the left as you face the toilet is 125cm (4ft 1in).
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • As you face the toilet there are vertical grab rails on both sides.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a spatula flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 80cm.
    • The toilet has a cistern.
    • The toilet seat colour contrast is poor.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is not a shower unit with a detachable shower head.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is fixed.
    • The height of the wash basin is 72cm.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • The colour contrast between the wash basin grab rail(s) and wall is good.
    • There is a soap dispenser.
    • The soap dispenser is not at the recommended height of 80cm-100cm.
    • The height of the soap dispenser is 75cm.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
    • The height of the wide paper roll dispenser is 100cm.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • The height of the hand dryer is 90cm.
    • There is a towel dispenser.
    • The towel dispenser is at the recommended height of 80cm-100cm.
    • The height of the towel dispenser is 90cm.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are non-infectious waste and pedal waste paper bin disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is a coat hook.
    • There are coat hooks in the toilet at 105cm and 140cm from the floor.
    • There is a flashing fire alarm beacon within the toilet.
    • The lighting levels are good.

Standard Toilet(s) (Activity Hub)

  • Toilet Facilities View
    • The female and male toilets are located to the left of the Activity Hub.
    • There is ramped/sloped access to the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.

Attraction Space(s) (Space Mission)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There are double, permanently held open doors with an opening width of 75cm+ for access to this area/attraction.
    • There is ramped/sloped access at this entrance/opening.
    • There is a ramp/slope located leading to up to the exhibition.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The lighting levels at the ramp/slope are moderate to good.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • There is sufficient space for a wheelchair user to turn within the room.
    • The type of flooring in the attraction space is vinyl.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is seating available within the attraction space.
    • There are seats with armrests on both sides.
    • The attraction space does not play background music/noise.
    • During busy periods the attraction space can become congested.
    • The height of the exhibitions varies between 72cm, 73cm and 79cm.
      There are activity touchscreens available.
      The height of the touchscreens are between 80cm and 98cm.
      The height of the touchscreen tables are 57cm.
    • There is a good colour contrast between the walls and the floor in this area.

Attraction Space(s) (LEGO® Disco)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • The type of flooring in the attraction space is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is not seating available within the attraction space.
    • The attraction space does play background music/noise.
    • During busy periods the attraction space can become congested.
    • The LEGO® Disco leads from the Space Mission to the lifts back to the shop.
      There are flashing lights in the LEGO Disco.
      There is loud music played in the disco.
      The disco can be avoided by using the quiet route to access the lift.
    • There is a poor colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are low to moderate.
  • Exit View
    • Visitors exit via a separate set of doors/opening.
    • The exit does lead directly into the next attraction space.
    • The exit is not clearly signed internally.
    • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
    • The exit is step-free.

Quiet Route to Lift

  • The Quiet Route to the lift is located off the main area, next to toilets.
  • There are two ramps to the Quiet Route.
  • There is a slight ramp located just beyond the toilets.
  • There is a steep ramp located just to the right of the entrance to the Space Mission.
  • There are double doors leading to the quiet corridor.
  • The doors open away from (push) and have an opening width of 155cm. Staff can provide assistance is required.
  • Just beyond the doors there is a slight ramp.
  • The surface of the flooring in the corridor is vinyl.
  • There is a single width door, with an opening width of 80cm leading from the corridor to the lifts.
  • A member of staff can provide assistance if required.

Counter (Photo)

  • Counter View
    • The counter is located just beyond the LEGO® Disco.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 74cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is vinyl.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located just after the photo counter.
    • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are 1 and G.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located just after the photo counter.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 1 and G.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.
  • There is a/are similar lift(s) available.

LEGO® Shop

  • The Shop is located on the ground floor. It can be accessed directly from both entrances into LEGOLAND® Discovery Centre.
  • The shop can also be accessed from the lift after visiting the Discovery Centre.
  • There is a gate leading from the lifts with an opening width of 170cm.
  • The payment counters are located near to the main entrances into the LEGOLAND Discovery Centre.
  • The height of the payment counter is 100cm.
  • There is a lowered counter at a height of 76cm with a clear knee recess.
  • There is step-free access throughout the shop.
  • The surface of the flooring is vinyl.
  • The surface of the flooring is shiny.
  • There is clear space between the aisles.