Access Guide
Contact Details
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Disabled Supporters
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- The telephone number for disabled visitors is 0344 815 5000 (option 4).
- The email address for disabled visitors is [email protected].
- To view the web page for disabled visitors click here (opens in new tab).
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Ticket Sales
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- The telephone number for ticket sales is 0344 815 5000 (option 1).
- The email address for ticket sales is [email protected].
- To view the web page for ticket sales click here (opens in new tab).
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Hospitality
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- The telephone number for hospitality enquiries is 0344 815 5000 (option 2).
- The email address for hospitality enquiries is [email protected].
- To view the web page for hospitality click here (opens in new tab).
Getting Help and Assistance
- There is a/are steward(s) available for help and assistance on match days.
Getting Here
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By Road
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- The M1 and M69 Motorways interchange at Junction 21 (M1), where you should exit and follow the signs for the City Centre via the A5460. After 3 miles turn right onto Upperton Road, follow the road down until you get to the Liberty Statue island. Take the fifth exit down Western Boulevard and you will see King Power Stadium ground on your right-hand side.
- The King Power Stadium has 5 main car parks situated around the grounds; Car Parks A, B, C, D and E.
Car Parking for away supporters is in Car Park C. There are 10 designated Blue Badge parking bays available for away supporters in Car Park C.
Further parking is available in the City Centre, signposted on the approach roads.
To view the route from each car park to the King Power Stadium please click here.
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By Bus
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- There is not a bus stop within 150 metres of the stadium.
- The nearest bus stops to the stadium are located on Aylestone Road.
To view the route from the Aylestone Road (Freemen's Common) Bus Stop to the King Power Stadium please click here
To view the route from the Aylestone Road (Raw Dykes Road) Bus Stop to the King Power Stadium please click here. - For more information on Arriva buses please click here (opens new tab).
- By Train View
Car Parking & Drop Off Points
Outer Concourse
- The outer concourse has a block paving surface. All stands are accessible via the outer concourse.
- On match days there are independent food stalls and mobile counters selling match day programmes located around the concourse. There is a shirt printing and information point, which is located on the North West corner of the ground. There is a music stage with live entertainment located at the front of the North Stand.
- All entrances into the stadium have step-free access but there are some very easy slopes along the outer concourse.
- Opposite the West Stand there is the Leicester City FC Remembrance Garden.
- Clear directional signage is provided on the concourse.
- There is a stadium plan/map on the concourse.
- There is a steward/member of staff available for assistance on match days.
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Stand(s)
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- For more information on the North Stand (Family Stand) please click here - (new tab).
- For more information on the East Stand please click here - (new tab).
- For more information on the South Stand (Spion Kop Stand) please click here - (new tab).
- For more information on the West Stand please click here - (new tab).
- For more information on the Visitors Section please click here - (new tab).
- Ticket Office(s) View
- Shop(s) View
- Bar(s) / Restaurant(s) View
- Main Reception / Hospitality View
Opening Times
- The 1884 Sports Bar is only open on matchdays.
- The bar opens two and half hours before kick-off and closes at kick-off.
- The bar re-opens for an hour after the final whistle.
Outside Access (1884 Sports Bar Entrance)
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Entrance
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- This information is for the entrance located on the outer wall of the West Stand.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 152cm.
Other Floors
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located ahead as you enter.
- The stairs are approximately 2m from the 1884 Sports Bar entrance.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are G, 1 and 2.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are good.
Lift
- There is a lift for public use.
- The lift is located to the left as you enter.
- The lift is clearly visible from the entrance.
- The lift is approximately 6m (6yd 1ft) from the 1884 Sports Bar entrance.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1 and 2.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 108cm x 210cm (3ft 7in x 6ft 11in).
- There are no separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The height of the internal lift controls are between 114cm - 124cm.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Eating and Drinking (1884 Sports Bar)
- The following information is for the bar.
- The bar is located on the first floor.
- There is step-free access, via lift, to the bar.
- There is a/are double, heavy manual door(s) to access this area.
- Full table service is not available.
- Food and/or drinks are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is medium height (77cm - 109cm).
- There is not a lowered section of the counter.
- There is not a hearing assistance system.
- There is step-free access within the bar.
- There is ample room for a wheelchair user to manoeuvre.
- This area does play background music.
- The type of flooring in this area is carpet and laminate.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The nearest table is approximately 10m from the entrance/opening.
- The nearest table is approximately 3m from the till/counter.
- The distance between the floor and the lowest table is 66cm.
- The distance between the floor and the highest table is 76cm.
- Plastic/takeaway cups are available.
- Plastic/takeaway cutlery is available.
- Drinking straws are available.
- There are wall menus available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The lighting levels are low.
- Access to the additional seating area is via 1 deep step with handrails on both sides.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) for public use.
- The nearest accessible toilet(s) is/are located in the North and West Stands.
Standard Toilet(s)
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located next to the bar.
- The female toilet(s) is/are approximately 33m (36yd 3in) from the lift.
- There is step-free access to the female toilet(s).
- There is pictorial signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is not available.
- The wash basin tap type is twist/turn.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located next to the bar.
- The male toilet(s) is/are approximately 37m (40yd 1ft) from the lift.
- There is step-free access to the male toilet(s).
- There is pictorial signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is not available.
- The wash basin tap type is twist/turn.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.