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East Stand

Leicester City Football Club - King Power Stadium, Filbert Way, Leicester, LE2 7FL

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Access Guide

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Contact Details

Getting Help and Assistance

  • There is a/are steward(s) available for help and assistance on match days.

Getting Here

Car Parking & Drop Off Points

Outer Concourse

  • The outer concourse has a block paving surface. All stands are accessible via the outer concourse.
  • On match days there are independent food stalls and mobile counters selling match day programmes located around the concourse. There is a shirt printing and information point, which is located on the North West corner of the ground. There is a music stage with live entertainment located at the front of the North Stand.
  • All entrances into the stadium have step-free access but there are some very easy slopes along the outer concourse.
  • Opposite the West Stand there is the Leicester City FC Remembrance Garden.
  • Clear directional signage is provided on the concourse.
  • There is a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on match days.

Access Point (E13 - Accessible Entrance)

  • Access Point View
    • This information is for the access point located on the outer wall of the East Stand.
    • The access point is clearly signed.
    • There is step-free access to the access point.
    • The access point door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the access point opening is 206cm.
    • There is a/are fixed ticket reader(s) at the access point.
    • The height of the ticket reader(s) is/are 98cm.
    • There is a steward available for assistance.
    • The nearest accessible toilet is 40m from the access point.
  • Access to the Stand Concourse View
    • There is step-free access from the access point to the stand concourse.

Turnstile(s) (East Stand)

  • Turnstile(s) View
    • This information is for the turnstile(s) located along the outer wall of the East Stand.
    • The turnstile(s) used to access the stand is/are 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38 and 39.
    • The turnstile(s) is/are clearly signed.
    • The turnstiles are all similar.
    • There is step-free access to the turnstile(s) surveyed.
    • The turnstile(s) opening width is 45cm.
    • There is a/are fixed ticket reader(s) at the turnstile(s) surveyed.
    • The height of the ticket reader(s) is/are 135cm.
    • There is a steward available for assistance.
    • The turnstile(s) can be overcome by using E13 - Accessible Entrance.
  • Access to the Stand Concourse View
    • There is step-free access from the turnstile(s), to the stand concourse.

Stand

  • Stand View
    • This stand is for home supporters.
    • This stand has a dedicated access point for wheelchair users.
    • The name of the dedicated access point is E13 - Accessible Entrance.
    • There are designated spaces for wheelchair users within this stand.
    • Designated spaces for wheelchair users are located at pitchside, in the lower tier and in the upper tier.
    • Clear directional signage is provided for the designated spaces.
    • There is designated seating for ambulant disabled people within the stand.
    • Seating for ambulant disabled people is located in the lower tier.
    • There is step-free access throughout the concourse area(s).
    • The flooring in the concourse area(s) is concrete and blistered vinyl.
    • Clear directional signage is provided in the concourse area(s).
    • Background music/noise is not played in the concourse area(s).
    • The concourse area(s) is/are congested on match days during busy periods (before kick off, just before and during half time and at the end of matches).
    • The colour contrast between the walls and floor in the concourse area(s) is good.
    • Lighting levels in the concourse area(s) are good.
    • There are food and drink counters situated along the concourse area(s).
    • Headsets for audio commentary can be used in this stand.
    • Headsets are collected from the Matchday Staff Entrance, located on the outer wall of the South Stand.
    • There is a deposit charge for the use of headsets.
  • Access to the Stand Seating View
    • There is stepped access from the concourse to stand seating.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are 18cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • Lighting levels at the stairs are good.
    • There is a lift for access to stand seating.
    • There is/are 1-15+ clearly marked step(s) to access the rows of seating from here.
  • Stand Facilities View
    • There is an/are accessible toilet(s) available within the stand.
    • The accessible toilet(s) is/are located in the main concourse and in the upper tier.
    • There are standard toilets available within the stand.
    • There are not ambulant cubicles available in the standard toilets.
    • There is not a separate parent and baby room within the stand.
  • Comments View
    • The visitors section is situated in the corner of the North and East Stands.

Food and Drink (East Stand)

  • The food and drink counter(s) is/are located along the East Stand concourse.
  • The food and drink counter(s) is/are clearly signed.
  • There is step-free access to the food and drink counter(s).
  • The height of the food and drink counter(s) is/are medium height (77cm - 109cm) and high (110cm+).
  • There is not a low section at the food and drink counter(s) with a height of 76cm or below.
  • There is a hearing assistance system at some of the food and drink counters.
  • The hearing assistance system(s) is/are fixed.
  • Some of the hearing assistance systems are signed.
  • Staff are trained to use the system.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is a steward available to provide assistance with ordering food and drink.
  • Stewards can assist in taking food and drink to the designated seating area(s).

Prayer Room

  • The Prayer Room is located off the East Stand concourse.
  • The Prayer Room is available on matchdays from around 4pm depending on lighting levels.
  • The Prayer Room has a carpeted surface.

Lift

  • There is a lift for public use.
  • The lift is located on the East Stand concourse.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 6m (6yd 1ft) from the E13 - Accessible Entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 120cm (3ft 7in x 3ft 11in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are low.
  • Comments View
    • A steward can provide assistance with using the lift if required.

Designated Seating Area(s)

  • The designated seating areas in this stand are located at pitchside, in the lower tier and in the upper tier.
  • Seating Area 1 View
    • This information is for the designated seating area located at pitchside.
    • The name of the designated seating area is East Stand Pitchside.
    • There is step-free access to the designated seating area.
    • The designated seating area(s) is/are clearly marked.
    • The view from the seating area is good.
    • There is/are 46 designated space(s) for wheelchair users in the seating area.
    • Companions sit next to the patron.
    • There is sufficient space for an assistance dog to rest.
    • There is a dedicated steward to provide assistance.
    • There is an accessible toilet close to the seating area.
    • Additional pitchside designated spaces can be made available if required.
  • Seating Area 2 View
    • This information is for the designated seating area located in the lower tier.
    • The name of the designated seating area is Lower Platform East Stand - V39.
    • There is ramped/sloped access to the designated seating area.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
    • The width of the ramp/slope is 132cm (4ft 4in).
    • The designated seating area(s) is/are clearly marked.
    • The view from this seating area is good.
    • There is/are 6 designated space(s) for wheelchair users in this seating area.
    • Companions sit behind the patron.
    • There is not sufficient space for an assistance dog to rest.
    • There is a dedicated steward for this seating area to provide assistance.
    • There is an accessible toilet close to the seating area.
  • Seating Area 3 View
    • This information is for the designated seating area located in the upper tier.
    • The name of the designated seating area is East Stand Upper Platform - V33.
    • There is step-free access to the designated seating area, via lift.
    • The designated seating area(s) is/are clearly marked.
    • The view from this seating area is good.
    • There is/are 13 designated space(s) for wheelchair users in this seating area.
    • Companions sit behind the patron.
    • There is not sufficient space for an assistance dog to rest.
    • There is a dedicated steward for this seating area to provide assistance.
    • There is an accessible toilet close to the seating area.

Accessible Toilet(s) (East Stand - 16)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located along the East Stand concourse, in Block G.
    • This accessible toilet is approximately 24m (26yd 9in) from the nearest designated seating area.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a steward.
    • There is pictorial signage on or near the toilet door.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 150cm x 245cm (4ft 11in x 8ft).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 130cm and 145cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 120cm (3ft 11in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 130cm (4ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.

Accessible Toilet(s) (East Stand - 17)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located along the East Stand concourse, next to Block G.
    • This accessible toilet is approximately 23m (25yd 6in) from the nearest designated seating area.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a steward.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 157cm x 245cm (5ft 2in x 8ft).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 89cm (2ft 11in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 130cm and 150cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 130cm (4ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.

Accessible Toilet(s) (East Stand Upper Tier - 9)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located on the East Stand upper tier, near the designated seating area.
    • This accessible toilet is approximately 6m (6yd 1ft) from the East Stand Upper Platform - V33.
    • There is step-free access to the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a steward.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 195cm x 200cm (6ft 5in x 6ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 125cm (4ft 1in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 130cm and 150cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 80cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • There are 3 similar accessbile toilets on the East Stand upper tier.
    • Accessible toilet 10 is similar to this cubicle except the lateral transfer space is on the left.
    • Accessible toilets 11 and 12 are located at the opposite end of the upper tier.
    • Accessible toilet 11 has a lateral transfer space on the right.
    • Accessible toilet 12 has a lateral transfer space on the left.