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West Stand

Leicester City Football Club - King Power Stadium, Filbert Way, Leicester, LE2 7FL

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Access Guide

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Contact Details

Getting Help and Assistance

  • There is a/are steward(s) available for help and assistance on match days.

Getting Here

Car Parking & Drop Off Points

Outer Concourse

  • The outer concourse has a block paving surface. All stands are accessible via the outer concourse.
  • On match days there are independent food stalls and mobile counters selling match day programmes located around the concourse. There is a shirt printing and information point, which is located on the North West corner of the ground. There is a music stage with live entertainment located at the front of the North Stand.
  • All entrances into the stadium have step-free access but there are some very easy slopes along the outer concourse.
  • Opposite the West Stand there is the Leicester City FC Remembrance Garden.
  • Clear directional signage is provided on the concourse.
  • There is a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on match days.

Access Point (N23 - Accessible Entrance)

  • Access Point View
    • This information is for the access point located on the outer wall of the North Stand.
    • The access point is clearly signed.
    • There is step-free access to the access point.
    • The access point door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the access point opening is 250cm.
    • There is a/are fixed ticket reader(s) at the access point.
    • The height of the ticket reader(s) is/are 98cm.
    • There is a steward available for assistance.
    • The nearest accessible toilet is 12m from the access point.
    • There is also a single door with an opening width of 95cm which is permanently held open on matchdays.
  • Access to the Stand Concourse View
    • There is step-free access from the access point to the stand concourse.

Access Point (Accessible Turnstile - South Stand)

  • Access Point View
    • This information is for the access point located on the outer wall of the South Stand, at turnstiles 15-16.
    • The access point is clearly signed.
    • There is step-free access to the access point.
    • The access point door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the access point opening is 100cm.
    • There is a/are fixed ticket reader(s) at the access point.
    • The height of the ticket reader(s) is/are 100cm.
    • There is a steward available for assistance.
    • The first automatic door is a shutter that opens upwards. There is a second automatic door immediately beyond the first that opens away from you. The opening width is 79cm. The second door will only open once the first shutter has closed and a valid ticket has been scanned.
  • Access to the Stand Concourse View
    • There is step-free access from the access point to the stand concourse.
  • Comments View
    • This accessible turnstile can be used to access the West Stand.

Turnstile(s) (West Stand)

  • Turnstile(s) View
    • This information is for the turnstile(s) located on the outer wall of the West Stand.
    • The turnstile(s) used to access the stand is/are 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 and 12.
    • The turnstile(s) is/are clearly signed.
    • The turnstiles are all similar.
    • There is step-free access to the turnstile(s) surveyed.
    • The turnstile(s) opening width is 45cm.
    • There is a/are fixed ticket reader(s) at the turnstile(s) surveyed.
    • The height of the ticket reader(s) is/are 135cm.
    • There is a steward available for assistance.
    • The turnstile(s) can be overcome by using N23 - Accessible Entrance.
  • Access to the Stand Concourse View
    • There is step-free access from the turnstile(s), to the stand concourse.

Stand

  • Stand View
    • This stand is for home supporters.
    • The stand can be accessed via an alternative access point.
    • The name of the alternative access point is N23 - Accessible Entrance.
    • There are designated spaces for wheelchair users within this stand.
    • Designated spaces for wheelchair users are located at pitchside.
    • Clear directional signage is provided for the designated spaces.
    • There is not designated seating for ambulant disabled people within the stand.
    • There is step-free access throughout the concourse area(s).
    • The flooring in the concourse area(s) is blistered vinyl.
    • Clear directional signage is provided in the concourse area(s).
    • Background music/noise is not played in the concourse area(s).
    • The concourse area(s) is/are congested on match days during busy periods (before kick off, just before and during half time and at the end of matches).
    • The colour contrast between the walls and floor in the concourse area(s) is good.
    • Lighting levels in the concourse area(s) are good.
    • There are food and drink counters situated along the concourse area(s).
    • Headsets for audio commentary can be used in this stand.
    • Headsets are collected from the Matchday Staff Entrance, located on the outer wall of the South Stand.
    • There is a deposit charge for the use of headsets.
  • Access to the Stand Seating View
    • There is stepped access from the concourse to stand seating.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are 18cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • Lighting levels at the stairs are good.
    • There is not a lift for access to stand seating.
    • There is/are 1-15+ clearly marked step(s) to access the rows of seating from here.
  • Stand Facilities View
    • There is an/are accessible toilet(s) available within the stand.
    • The accessible toilet(s) is/are located in the main concourse.
    • There are standard toilets available within the stand.
    • There are not ambulant cubicles available in the standard toilets.
    • There is not a separate parent and baby room within the stand.

Food and Drink (West Stand)

  • The food and drink counter(s) is/are located along the West Stand concourse.
  • The food and drink counter(s) is/are clearly signed.
  • There is step-free access to the food and drink counter(s).
  • The height of the food and drink counter(s) is/are medium height (77cm - 109cm).
  • There is not a low section at the food and drink counter(s) with a height of 76cm or below.
  • There is a hearing assistance system at some of the food and drink counters.
  • The hearing assistance system(s) is/are fixed.
  • Some of the hearing assistance systems are signed.
  • Staff are trained to use the system.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is a steward available to provide assistance with ordering food and drink.
  • Stewards can assist in taking food and drink to the designated seating area(s).

Designated Seating Area(s)

  • The designated seating areas in this stand are located at pitchside.
  • Seating Area 1 View
    • This information is for the designated seating area located at pitchside.
    • There is step-free access to the designated seating area.
    • The designated seating area(s) is/are clearly marked.
    • The view from the seating area is good.
    • There is/are 45 designated space(s) for wheelchair users in the seating area.
    • Companions sit next to the patron.
    • There is sufficient space for an assistance dog to rest.
    • There is a dedicated steward to provide assistance.
    • There is an accessible toilet close to the seating area.
    • Additional pitchside designated spaces can be made available if required.
  • Comments View
    • The West Stand pitchside designated seating is split into two seperate areas by the home and away team dugouts and technical areas.

Accessible Toilet(s) (West Stand - 24)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located in the West Stand concourse, close to seats 111-170 in Block B.
    • This accessible toilet is approximately 17m (18yd 1ft) from the nearest designated seating area.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a steward.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 230cm x 217cm (7ft 7in x 7ft 1in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 150cm (4ft 11in).
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 136cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is not a mirror.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 118cm (3ft 10in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 118cm (3ft 10in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Comments View
    • There are 2 similar accessible toilets on the West Stand concourse.
    • Accessible toilet 25 has a lateral transfer space on the left.
    • Accessible toilet 27 has a lateral transfer space on the left.

Accessible Toilet(s) (West Stand - 26)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located on the West Stand concourse.
    • This accessible toilet is approximately 22m (24yd 2in) from the nearest designated seating area.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a steward.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 200cm x 240cm (6ft 7in x 7ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 133cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 120cm (3ft 11in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 103cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.