Access Guide
Contact Details
-
Disabled Supporters
View
- The telephone number for disabled visitors is 0344 815 5000 (option 4).
- The email address for disabled visitors is disability@lcfc.co.uk.
- To view the web page for disabled visitors click here (opens in new tab).
-
Ticket Sales
View
- The telephone number for ticket sales is 0344 815 5000 (option 1).
- The email address for ticket sales is sales@lcfc.co.uk.
- To view the web page for ticket sales click here (opens in new tab).
-
Hospitality
View
- The telephone number for hospitality enquiries is 0344 815 5000 (option 2).
- The email address for hospitality enquiries is city-business@lcfc.co.uk.
- To view the web page for hospitality click here (opens in new tab).
Getting Help and Assistance
- There is a/are steward(s) available for help and assistance on match days.
Getting Here
-
By Road
View
- The M1 and M69 Motorways interchange at Junction 21 (M1), where you should exit and follow the signs for the City Centre via the A5460. After 3 miles turn right onto Upperton Road, follow the road down until you get to the Liberty Statue island. Take the fifth exit down Western Boulevard and you will see King Power Stadium ground on your right-hand side.
- The King Power Stadium has 5 main car parks situated around the grounds; Car Parks A, B, C, D and E.
Car Parking for away supporters is in Car Park C. There are 10 designated Blue Badge parking bays available for away supporters in Car Park C.
Further parking is available in the City Centre, signposted on the approach roads.
To view the route from each car park to the King Power Stadium please click here.
-
By Bus
View
- There is not a bus stop within 150 metres of the stadium.
- The nearest bus stops to the stadium are located on Aylestone Road.
To view the route from the Aylestone Road (Freemen's Common) Bus Stop to the King Power Stadium please click here
To view the route from the Aylestone Road (Raw Dykes Road) Bus Stop to the King Power Stadium please click here. - For more information on Arriva buses please click here (opens new tab).
- By Train View
Car Parking & Drop Off Points
Outer Concourse
- The outer concourse has a block paving surface. All stands are accessible via the outer concourse.
- On match days there are independent food stalls and mobile counters selling match day programmes located around the concourse. There is a shirt printing and information point, which is located on the North West corner of the ground. There is a music stage with live entertainment located at the front of the North Stand.
- All entrances into the stadium have step-free access but there are some very easy slopes along the outer concourse.
- Opposite the West Stand there is the Leicester City FC Remembrance Garden.
- Clear directional signage is provided on the concourse.
- There is a stadium plan/map on the concourse.
- There is a steward/member of staff available for assistance on match days.
-
Stand(s)
View
- For more information on the North Stand (Family Stand) please click here - (new tab).
- For more information on the East Stand please click here - (new tab).
- For more information on the South Stand (Spion Kop Stand) please click here - (new tab).
- For more information on the West Stand please click here - (new tab).
- For more information on the Visitors Section please click here - (new tab).
- Ticket Office(s) View
- Shop(s) View
- Bar(s) / Restaurant(s) View
- Main Reception / Hospitality View
Access Point (N23 - Accessible Entrance)
-
Access Point
View
- This information is for the access point located on the outer wall of the North Stand.
- The access point is clearly signed.
- There is step-free access to the access point.
- The access point door(s) does not/do not contrast visually with its immediate surroundings.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the access point opening is 250cm.
- There is a/are fixed ticket reader(s) at the access point.
- The height of the ticket reader(s) is/are 98cm.
- There is a steward available for assistance.
- The nearest accessible toilet is 12m from the access point.
- There is also a single door with an opening width of 95cm which is permanently held open on matchdays.
-
Access to the Stand Concourse
View
- There is step-free access from the access point to the stand concourse.
Access Point (Accessible Turnstile - South Stand)
-
Access Point
View
- This information is for the access point located on the outer wall of the South Stand, at turnstiles 15-16.
- The access point is clearly signed.
- There is step-free access to the access point.
- The access point door(s) does not/do not contrast visually with its immediate surroundings.
- The door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the access point opening is 100cm.
- There is a/are fixed ticket reader(s) at the access point.
- The height of the ticket reader(s) is/are 100cm.
- There is a steward available for assistance.
- The first automatic door is a shutter that opens upwards. There is a second automatic door immediately beyond the first that opens away from you. The opening width is 79cm. The second door will only open once the first shutter has closed and a valid ticket has been scanned.
-
Access to the Stand Concourse
View
- There is step-free access from the access point to the stand concourse.
-
Comments
View
- This accessible turnstile can be used to access the West Stand.
Turnstile(s) (West Stand)
-
Turnstile(s)
View
- This information is for the turnstile(s) located on the outer wall of the West Stand.
- The turnstile(s) used to access the stand is/are 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 and 12.
- The turnstile(s) is/are clearly signed.
- The turnstiles are all similar.
- There is step-free access to the turnstile(s) surveyed.
- The turnstile(s) opening width is 45cm.
- There is a/are fixed ticket reader(s) at the turnstile(s) surveyed.
- The height of the ticket reader(s) is/are 135cm.
- There is a steward available for assistance.
- The turnstile(s) can be overcome by using N23 - Accessible Entrance.
-
Access to the Stand Concourse
View
- There is step-free access from the turnstile(s), to the stand concourse.
Stand
-
Stand
View
- This stand is for home supporters.
- The stand can be accessed via an alternative access point.
- The name of the alternative access point is N23 - Accessible Entrance.
- There are designated spaces for wheelchair users within this stand.
- Designated spaces for wheelchair users are located at pitchside.
- Clear directional signage is provided for the designated spaces.
- There is not designated seating for ambulant disabled people within the stand.
- There is step-free access throughout the concourse area(s).
- The flooring in the concourse area(s) is blistered vinyl.
- Clear directional signage is provided in the concourse area(s).
- Background music/noise is not played in the concourse area(s).
- The concourse area(s) is/are congested on match days during busy periods (before kick off, just before and during half time and at the end of matches).
- The colour contrast between the walls and floor in the concourse area(s) is good.
- Lighting levels in the concourse area(s) are good.
- There are food and drink counters situated along the concourse area(s).
- Headsets for audio commentary can be used in this stand.
- Headsets are collected from the Matchday Staff Entrance, located on the outer wall of the South Stand.
- There is a deposit charge for the use of headsets.
-
Access to the Stand Seating
View
- There is stepped access from the concourse to stand seating.
- There is/are 15+ step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides going up.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- Lighting levels at the stairs are good.
- There is not a lift for access to stand seating.
- There is/are 1-15+ clearly marked step(s) to access the rows of seating from here.
-
Stand Facilities
View
- There is an/are accessible toilet(s) available within the stand.
- The accessible toilet(s) is/are located in the main concourse.
- There are standard toilets available within the stand.
- There are not ambulant cubicles available in the standard toilets.
- There is not a separate parent and baby room within the stand.
Food and Drink (West Stand)
- The food and drink counter(s) is/are located along the West Stand concourse.
- The food and drink counter(s) is/are clearly signed.
- There is step-free access to the food and drink counter(s).
- The height of the food and drink counter(s) is/are medium height (77cm - 109cm).
- There is not a low section at the food and drink counter(s) with a height of 76cm or below.
- There is a hearing assistance system at some of the food and drink counters.
- The hearing assistance system(s) is/are fixed.
- Some of the hearing assistance systems are signed.
- Staff are trained to use the system.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- There is a steward available to provide assistance with ordering food and drink.
- Stewards can assist in taking food and drink to the designated seating area(s).
Designated Seating Area(s)
- The designated seating areas in this stand are located at pitchside.
-
Seating Area 1
View
- This information is for the designated seating area located at pitchside.
- There is step-free access to the designated seating area.
- The designated seating area(s) is/are clearly marked.
- The view from the seating area is good.
- There is/are 45 designated space(s) for wheelchair users in the seating area.
- Companions sit next to the patron.
- There is sufficient space for an assistance dog to rest.
- There is a dedicated steward to provide assistance.
- There is an accessible toilet close to the seating area.
- Additional pitchside designated spaces can be made available if required.
-
Comments
View
- The West Stand pitchside designated seating is split into two seperate areas by the home and away team dugouts and technical areas.
Accessible Toilet(s) (West Stand - 24)
- There is an/are accessible toilet(s) for public use.
-
Location and Access
View
- The accessible toilet surveyed is for the sole use of disabled people.
- This accessible toilet is located in the West Stand concourse, close to seats 111-170 in Block B.
- This accessible toilet is approximately 17m (18yd 1ft) from the nearest designated seating area.
- There is step-free access to the accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a steward.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is heavy.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 230cm x 217cm (7ft 7in x 7ft 1in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 150cm (4ft 11in).
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 136cm from the floor.
-
Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a mirror.
- There is not a shelf next to the toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 118cm (3ft 10in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 118cm (3ft 10in).
- There is not a hand dryer.
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is poor.
- The lighting levels are good.
-
Comments
View
- There are 2 similar accessible toilets on the West Stand concourse.
- Accessible toilet 25 has a lateral transfer space on the left.
- Accessible toilet 27 has a lateral transfer space on the left.
Accessible Toilet(s) (West Stand - 26)
- There is an/are accessible toilet(s) for public use.
-
Location and Access
View
- The accessible toilet surveyed is for the sole use of disabled people.
- This accessible toilet is located on the West Stand concourse.
- This accessible toilet is approximately 22m (24yd 2in) from the nearest designated seating area.
- There is step-free access to the accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a steward.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is heavy.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 200cm x 240cm (6ft 7in x 7ft 10in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 130cm (4ft 3in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 133cm from the floor.
-
Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 120cm (3ft 11in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 103cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- There is not a hand dryer.
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are good.