Access Guide
Contact Details
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Disabled Supporters
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- The telephone number for disabled visitors is 0344 815 5000 (option 4).
- The email address for disabled visitors is [email protected].
- To view the web page for disabled visitors click here (opens in new tab).
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Ticket Sales
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- The telephone number for ticket sales is 0344 815 5000 (option 1).
- The email address for ticket sales is [email protected].
- To view the web page for ticket sales click here (opens in new tab).
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Hospitality
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- The telephone number for hospitality enquiries is 0344 815 5000 (option 2).
- The email address for hospitality enquiries is [email protected].
- To view the web page for hospitality click here (opens in new tab).
Getting Help and Assistance
- There is a/are steward(s) available for help and assistance.
Getting Here
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By Road
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- The M1 and M69 Motorways interchange at Junction 21 (M1), where you should exit and follow the signs for the City Centre via the A5460. After 3 miles turn right onto Upperton Road, follow the road down until you get to the Liberty Statue island. Take the fifth exit down Western Boulevard and you will see King Power Stadium ground on your right-hand side.
- The King Power Stadium has 5 main car parks situated around the grounds; Car Parks A, B, C, D and E.
Car Parking for away supporters is in Car Park C. There are 10 designated Blue Badge parking bays available for away supporters in Car Park C.
Further parking is available in the City Centre, signposted on the approach roads.
To view the route from each car park to the King Power Stadium please click here.
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By Bus
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- There is not a bus stop within 150 metres of the stadium.
- The nearest bus stops to the stadium are located on Aylestone Road.
To view the route from the Aylestone Road (Freemen's Common) Bus Stop to the King Power Stadium please click here
To view the route from the Aylestone Road (Raw Dykes Road) Bus Stop to the King Power Stadium please click here. - For more information on Arriva buses please click here (opens new tab).
- By Train View
Car Parking & Drop Off Points
Outer Concourse
- The outer concourse has a block paving surface. All stands are accessible via the outer concourse.
- On match days there are independent food stalls and mobile counters selling match day programmes located around the concourse. There is a shirt printing and information point, which is located on the North West corner of the ground. There is a music stage with live entertainment located at the front of the North Stand.
- All entrances into the stadium have step-free access but there are some very easy slopes along the outer concourse.
- Opposite the West Stand there is the Leicester City FC Remembrance Garden.
- Clear directional signage is provided on the concourse.
- There is a stadium plan/map on the concourse.
- There is a steward/member of staff available for assistance on match days.
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Stand(s)
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- For more information on the North Stand (Family Stand) please click here - (new tab).
- For more information on the East Stand please click here - (new tab).
- For more information on the South Stand (Spion Kop Stand) please click here - (new tab).
- For more information on the West Stand please click here - (new tab).
- For more information on the Visitors Section please click here - (new tab).
- Ticket Office(s) View
- Shop(s) View
- Bar(s) / Restaurant(s) View
- Main Reception / Hospitality View
Opening Times
- Monday 09:00 - 18:00.
- Tuesday 09:00 - 18:00.
- Wednesday 09:00 - 18:00.
- Thursday 09:00 - 18:00.
- Friday 09:00 - 18:00.
- Saturday 09:00 - 17:00.
- Sunday 10:00 - 14:00.
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Comments
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- On matchdays the City Fanstore is open from 9am to kick-off and 45 minutes after the final whistle.
Outside Access (City Fanstore Entrance)
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Entrance
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- This information is for the entrance located on the outer wall, on the corner of the North and West Stands.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (away from you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 75cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 195cm.
- There are security barriers at this entrance.
- The minimum width between the security barriers is 210cm.
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Comments
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- There are fixed bollards on the approach to the entrance.
- The minimum width between the bollards is 190cm.
- This entrance can also be used as the exit.
Entrance (North Stand - City Fan Store)
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Entrance
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- This information is for the entrance located to the right as you enter the North Stand.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 150cm.
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Comments
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- This entrance to the club shop is only open on matchdays at half time.
Shop
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Inside Access
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- There is step-free access throughout the aisles.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- The flooring throughout the aisles is concrete.
- There is some flooring in aisles with a very shiny finish which could cause issues with glare or be perceived as slippery.
- There is good colour contrast between the walls and floor in all areas.
- Background music is played.
- The lighting levels are good.
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Till(s)/Counter(s)
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- There is/are 2 till(s)/counter(s) available.
- There is a/are payment counter(s) and shirt printing counter(s) available.
- The shirt printing counter is located ahead as you enter the store. The payment counters are located at the rear of the store.
- Some of the tills/counters are clearly signed.
- There is step-free access to the till(s)/counter(s).
- There is a clear accessible route to the till(s)/counter(s).
- The nearest till(s)/counter(s) is/are approximately 8m from the entrance.
- There are windows, TVs, glazed screens or mirrors behind the some of the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
- Some of the tills/counters are placed in front of a background which is patterned.
- The height of the till(s)/counter(s) is/are medium height (77cm - 109cm).
- There is a low section at some of the tills/counters with a height of 76cm or below.
- There is not a clear knee recess beneath the lowered section(s) of the till(s)/counter(s).
- There is a hearing assistance system at some of the tills/counters.
- The hearing assistance system(s) is/are fixed.
- Some of the hearing assistance systems are signed.
- Staff are trained to use the system.
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Accessible Fitting Room(s)
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- There is/are 1 accessible fitting room(s).
- There is step-free access to the accessible fitting room(s).
- There is a clear accessible route to the accessible fitting room(s).
- The door(s) to the accessible fitting room(s) open(s) away from you (push).
- The clear width of the opening is 85cm.
- The dimensions of the accessible fitting room(s) are 165cm x 300cm.
- There is clear manoeuvring space in the accessible fitting room(s).
- There is/are not wall mounted rail(s).
- There is not a drop down rail in the accessible fitting room(s).
- There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 10cm from the floor.
- There is a/are coat hook(s) in the accessible fitting room(s), 135cm from the floor.
- There is not an emergency alarm in the accessible fitting room(s).
- There is a standard chair available in the accessible fitting room(s).
- The height of the chair from the floor is 40cm.
- There is not an assistance bell in the accessible fitting room(s).
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Standard Fitting Room(s)
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- There is/are 2 standard fitting room(s).
- There is step-free access to the standard fitting room(s) .
- There is a clear accessible route to the standard fitting room(s).
- There is a chair/stool/changing bench in the standard fitting room(s).
Exit
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Exit
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- This information is for the exit located at the rear of the store.
- The exit area/door is not clearly signed internally.
- The exit is step-free.
- The exit door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a canopy or recess which provides weather protection at this exit.
- The door(s) open(s) automatically (away from you).
- The automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 95cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 160cm.
- There are security barriers at this exit.
- The minimum width between the security barriers is 145cm.