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Leicester Square

Leicester Square , London, WC2H 7LU

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Access Guide

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Overview (Key Accessibility Information)

Related West End Venues

  • The following venues are located around Leicester Square.

Getting Here (Leicester Square)

On Street Parking (Orange Street and St Martin's Street)

  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Orange Street and St Martin's Street.
  • The dimensions of the on street Blue Badge parking bays vary in size.
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 4 hours only.

General Accessibility (Leicester Square)

  • Paths and Pavements View
    • Leicester Square is pedestrianised and can become very busy during peak times.
      There is step-free access throughout Leicester Square.
      The surface of the paths throughout the square consists of granite (photographs 1-12).
      The path is uneven in places with a mixture of very slight and slight slopes.
      There are a number of surrounding streets that provide access to the square.
    • There is a very slight slope that leads towards the gardens along the north side of the square, between Swiss Court/Leicester Street and Cranbourn Street.
      There is a very slight downhill slope that leads away from the gardens along the east side of the square, between Cranbourn Street and Irving Street.
      There is a very slight uphill slope that leads away from the gardens along the south side of the square, between Irving Street and Panton Street.
      There is a long slight uphill slope that leads away from the gardens along the west side of the square, between Panton Street and Swiss Court/Leicester Street.
    • Access points for Leicester Square Gardens are located in each corner of Leicester Square.
  • Street Furniture and Features View
    • There is concrete bench seating available throughout Leicester Square.
      The seating is located on all sides of the square surrounding the gardens (photographs 13 - 17).
      The seating height varies due to the undulating design of the benches.
    • There are restaurant outdoor seating areas and menu boards located in places along all 4 sides of Leicester Square (photographs 18 and 19).
    • There are a number of waste disposal bins located throughout Leicester Square.
  • Maps and Signage View
    • There are Legible London wayfinding signs located on Swiss Court, outside M&M World (photograph 20) and outside the access point to Leicester Square Underground Station, on the east side of Charing Cross Road (photograph 21).
  • Public Transport View
    • The nearest bus stops are located on Charing Cross Road (Stops L and K).
    • The nearest taxi ranks are located on Wardour Street, Whitcomb Street and Charing Cross Road.
    • The nearest tube station is Leicester Square.
    • There are no tube station access points located on Leicester Square.
      The nearest tube station access points are located on Charing Cross Road and Cranbourn Street (eastbound), both accessed by steps.

Main Pedestrian Crossing(s) (Junction - Coventry Street with Whitcomb Street and Wardour Street)

  • There are 3 crossing points at this junction; Coventry Street (photographs 1 - 6), Whitcomb Street (photographs 7 - 12) and Wardour Street (photographs 13 - 18).
    Whitcomb street crossing and Wardour Street crossing are used to access Leicester Square (Swiss Court).
    There are dropped kerbs with tactile paving on all sides of the road at this junction.
  • The road surface is tarmac throughout.
  • There is one-way traffic at all crossings.
    There is written floor signage to indicate the direction of traffic at all crossing points.
  • There are visual but not audible indicators at all the crossing points.
    The visual indicators are activated by push buttons, these are between the heights of 95cm and 104cm.
    There is at least 1 push button box either side of the road at each crossing, with a rotating cone to indicate when it is safe to cross.

General Accessibility (Swiss Court)

  • Paths and Pavements View
    • Swiss Court runs between Whitcomb/Wardour Street and Leicester Square.
      There is step-free access throughout Swiss Court.
      Swiss Court is pedestrianised.
      The pavement surface consists of granite (photographs 1 - 4).
      There is a very slight slope along the length of Swiss Court.
    • There are bollards at the opening to Swiss Court that are 114cm wide (photographs 5 - 8).
    • The path can become very congested during busy periods throughout the day.
  • Street Furniture and Features View
    • There are no seating/resting areas along Swiss Court.
      The nearest seating area is located in Leicester Square, surrounding Leicester Square Gardens.
    • There are waste disposal bins available along Swiss Court.
  • Maps and Signage View
    • There is a Legible London wayfinding sign located on Swiss Court, outside M&M World (photograph 10).
  • Public Transport View
    • There are no bus stops located on Swiss Court.
    • The nearest bus stops are located on Coventry Street and Charing Cross Road.
    • There are no taxi ranks located on Swiss Court.
    • The nearest taxi ranks are located on Wardour Street, Whitcomb Street and Charing Cross Road.
    • The nearest tube station is Leicester Square.
    • There are no tube station access points located on Swiss Court.
      The nearest tube station access points are located on Charing Cross Road and Cranbourn Street (eastbound), both accessed by steps.

General Accessibility (Leicester Street)

  • Paths and Pavements View
    • Leicester Street runs between Lisle Street and Leicester Square.
      There is step-free access throughout Leicester Street.
      Leicester Street is pedestrianised.
      The pavement surface throughout this area is uneven in places and consists of flagstone paving and tarmac (photographs 1-5).
      There is a very slight slope along the length of Leicester Street.
    • There are bollards at the opening to Leicester Street that are 85cm wide (photographs 6 and 7).
    • The path can become very congested during busy periods throughout the day.
  • Street Furniture and Features View
    • There is no seating/resting areas along Leicester Street.
      The nearest seating area is located in Leicester Square, surrounding Leicester Square Gardens.
    • There are no waste disposal bins along Leicester Street.
    • Some restaurants along Leicester Street have enclosed external seating.
      Some of these seating areas have bollards with fabric screens (photograph 8).
  • Maps and Signage View
    • There are no Legible London wayfinding signs located along Leicester Street.
    • The nearest Legible London wayfinding signs are located on Swiss Court, outside M&M World and outside the access point to Leicester Square Underground Station, on the east side of Charing Cross Road.
  • Public Transport View
    • There are no bus stops located on Leicester Street.
    • The nearest bus stops are located on Coventry Street and Charing Cross Road.
    • There are no taxi ranks located on Leicester Street.
    • The nearest taxi ranks are located on Wardour Street, Whitcomb Street and Charing Cross Road.
    • The nearest tube station is Leicester Square.
    • There are no tube station access points located on Leicester Street.
      The nearest tube station access points are located on Charing Cross Road and Cranbourn Street (eastbound), both accessed by steps.

General Accessibility (Leicester Place)

  • Paths and Pavements View
    • Leicester Place runs between Lisle Street and Leicester Square.
      There is step-free access throughout Leicester Place.
      Leicester Place is pedestrianised.
      The pavement surface consists of flagstone paving (photographs 1 - 6).
      There is a slight slope along the length of Leicester Place.
    • There are bollards at the opening to Leicester Place that are 126cm wide (photographs 7 and 8).
  • Street Furniture and Features View
    • There is no seating/resting areas along Leicester Place.
      The nearest seating area is located in Leicester Square, surrounding Leicester Square Gardens.
    • There are no waste disposal bins available along Leicester Place.
    • Some restaurants have enclosed external seating areas.
      Some of these seating areas have bollards with fabric screens (photographs 9 and 10).
  • Maps and Signage View
    • There are no Legible London wayfinding signs located along Leicester Place.
    • The nearest Legible London wayfinding signs are located on Swiss Court, outside M&M World and outside the access point to Leicester Square Underground Station, on the east side of Charing Cross Road.
  • Public Transport View
    • There are no bus stops located on Leicester Place.
    • The nearest bus stops are located on Coventry Street and Charing Cross Road.
    • There are no taxi ranks located on Leicester Place.
    • The nearest taxi ranks are located on Wardour Street, Whitcomb Street and Charing Cross Road.
    • The nearest tube station is Leicester Square.
    • There are no tube station access points located on Leicester Place.
      The nearest tube station access points are located on Charing Cross Road and Cranbourn Street (eastbound), both accessed by steps.

General Accessibility (Leicester Court)

  • Paths and Pavements View
    • Leicester Court runs between Little Newport Street/Lisle Street and Leicester Square.
      There is step-free access throughout Leicester Court.
      Leicester Court is pedestrianised.
      The pavement surface consists of flagstone paving, tarmac and metal plates (photographs 1 - 8).
      There is a slight slope along the length of Leicester Court.
    • There are bollards at the opening to Leicester Court that are 133cm wide (photographs 9 and 10).
  • Street Furniture and Features View
    • There is no seating/resting areas along Leicester Court.
      The nearest seating area is located in Leicester Square, surrounding Leicester Square Gardens.
    • There are no waste disposal bins available along Leicester Court.
  • Maps and Signage View
    • There are no Legible London wayfinding signs located along Leicester Court.
    • The nearest Legible London wayfinding signs are located on Swiss Court, outside M&M World and outside the access point to Leicester Square Underground Station, on the east side of Charing Cross Road.
  • Public Transport View
    • There are no bus stops located on Leicester Court.
    • The nearest bus stops are located on Coventry Street and Charing Cross Road.
    • There are no taxi ranks located on Leicester Court.
    • The nearest taxi ranks are located on Wardour Street, Whitcomb Street and Charing Cross Road.
    • The nearest tube station is Leicester Square.
    • There are no tube station access points located on Leicester Court.
      The nearest tube station access points are located on Charing Cross Road and Cranbourn Street (eastbound), both accessed by steps.

General Accessibility (Cranbourn Street)

  • Paths and Pavements View
    • Cranbourn Street runs from Leicester Square to Charing Cross Road (continuing up to St Martin's Lane).
      There is step-free access throughout Cranbourn Street.
      Cranbourn Street is pedestrianised.
      The pavement surface consists of flagstone paving (photographs 1 - 4).
      There is a very slight slope along the length of Cranbourn Street.
    • There are bollards at the opening to Cranbourn Street that are 137cm wide (photographs 5 - 8).
    • The path can become very congested during busy periods throughout the day.
  • Street Furniture and Features View
    • There is no seating/resting areas along Cranbourn Street.
      The nearest seating area is located in Leicester Square, surrounding Leicester Square Gardens.
    • There are no waste disposal bins available along Cranbourn Street.
    • Some restaurants have enclosed external seating areas.
      Some of these seating areas have bollards with fabric screens (photograph 9).
  • Maps and Signage View
    • There are no Legible London wayfinding signs located along Cranbourn Street.
    • The nearest Legible London wayfinding signs are located on Swiss Court, outside M&M World and outside the access point to Leicester Square Underground Station, on the east side of Charing Cross Road.
  • Public Transport View
    • There are no bus stops located on Cranbourn Street.
    • The nearest bus stops are located on Coventry Street and Charing Cross Road.
    • There are no taxi ranks located on Cranbourn Street.
    • The nearest taxi ranks are located on Wardour Street, Whitcomb Street and Charing Cross Road.
    • The nearest tube station is Leicester Square.
    • There are no tube station access points located on the pedestrianised section of Cranbourn Street.
      The nearest tube station access points are located on Charing Cross Road and Cranbourn Street (eastbound), both accessed by steps.

General Accessibility (Charing Cross Road - West Side)

  • Paths and Pavements View
    • This part of Charing Cross Road runs between Cranbourn Street and Irving Street.
      There is a very slight downhill slope along the length of Charing Cross Road, from north to south.
      There are some areas, such as when passing Barclays Bank, where the path slopes across its width.
      The majority of businesses along this part of Charing Cross Road have step-free entrances.
    • Charing Cross Road is not pedestrianised and can become very busy with traffic.
      The pavement consists of flagstone paving with areas of block paving in places (photographs 1-9).
      The surface of the path is uneven in places.
  • Street Furniture and Features View
    • Some restaurants/cafés have external seating areas (photograph 10).
      There are also menu/advertisement boards, trees and phone boxes located along the street (photographs 11 - 13).
      These may be difficult for those with a visual impairment to detect.
    • There are waste disposal bins located along Charing Cross Road (photograph 14).
      There are ATM's available approximately half way along the street (photograph 15).
    • There is no public seating/resting areas along Charing Cross Road.
  • Maps and Signage View
    • There are no Legible London wayfinding signs located along this section of Charing Cross Road.
    • The nearest Legible London wayfinding sign is located outside the access point for Leicester Square Underground Station, on the east side of Charing Cross Road.
  • Public Transport View
    • There is a bus stop (Leicester Square - Stop L) located on the west side of Charing Cross Road between Cranbourn Street and Irving Street (photographs 16 - 18).
    • This bus stop services the following routes: 24, 29, 176, N5, N20, N29, N41, N279.
      The bus stop is sheltered and has bench seating available.
    • There is a taxi located on the west side of Charing Cross Road, between Cranbourn Street and Irving Street (photographs 19 - 20).
    • The nearest tube station is Leicester Square.
    • There are tube station access points located on Charing Cross Road and Cranbourn Street (eastbound), both accessed by steps.

Charing Cross Road - West Side (Leicester Square Underground Access Point)

  • There is an access point into Leicester Square Underground Station located on the west side of Charing Cross Road, between Cranbourn Street and Little Newport Street.
  • There is step-free access along Charing Cross Road between Leicester Square and this access point.
  • There is stepped access at the access point down to the station.
  • Charing Cross Road is not pedestrianised.
  • The pavement surface consists of flagstone paving.
  • There is a very slight slope along the length of Charing Cross Road.

Main Pedestrian Crossing(s) (Junction - Charing Cross Road with Cranbourn Street)

  • There are at total of 3 crossing points at this junction.
    All 3 crossings have dropped kerbs and grey tactile paving on both sides.
  • The Charing Cross Road crossing point on the south side of the junction has a central island.
    The central island is flush with the road and is not marked with tactile paving.
    The central island has a tarmac surface.
    Despite the central island, the crossing is intended to be crossed in one go.
  • The road surface at all 3 crossings consists of coloured buff tarmac and contrasts with the grey road.
  • There is two-way traffic on Charing Cross Road.
    There is one-way traffic westbound on Cranbourn Street.
    There is written floor signage to indicate the direction of traffic at all 3 crossings.
  • There are visual indicators at all 3 crossing points.
    The indicators are activated by push button controls.
    There are controls on at least 1 side of each crossing point, at heights between 100cm - 110cm.
    At least 1 control at each crossing point has a rotating cone for visually impaired users.

General Accessibility (Cranbourn Alley)

  • Paths and Pavements View
    • Cranbourn Alley runs between Cranbourn Street and Bear Street.
      There is step free access throughout Cranbourn Alley.
      Cranbourn Alley is pedestrianised.
      The pavement surface consists of tarmac (photographs 1 - 4).
      There is a very slight slope along the length of Cranbourn Alley.
      Cranbourn Alley is narrow in places, due to obstructions such as industrial disposal units and delivery items (photograph 5).
    • There is a bollard at the Cranbourn Street opening to Cranbourn Alley.
      The width either side of the bollard is 123cm (photographs 6 and 7).
  • Street Furniture and Features View
    • There is no seating/resting areas along Cranbourn Alley.
      The nearest seating area is located in Leicester Square, surrounding Leicester Square Gardens.
    • There are no waste disposal bins available along Cranbourn Alley.
  • Maps and Signage View
    • There are no Legible London wayfinding signs located along Cranbourn Alley.
    • The nearest Legible London wayfinding signs are located on Swiss Court, outside M&M World and outside the access point to Leicester Square Underground Station, on the east side of Charing Cross Road.
  • Public Transport View
    • There are no bus stops located on Cranbourn Alley.
    • The nearest bus stops are located on Coventry Street and Charing Cross Road.
    • There are no taxi ranks located on Cranbourn Alley.
    • The nearest taxi ranks are located on Wardour Street, Whitcomb Street and Charing Cross Road.
    • The nearest tube station is Leicester Square.
    • There are no tube station access points located on Cranbourn Alley.
      The nearest tube station access points are located on Charing Cross Road and Cranbourn Street (eastbound), both accessed by steps.

General Accessibility (Bear Street)

  • Paths and Pavements View
    • Bear Street runs between Charing Cross Road and Leicester Square.
      There is step-free access throughout Bear Street.
      Bear Street is pedestrianised.
      The pavement surface consists of flagstone paving (photographs 1-6).
      There is a very slight slope along the length of Bear Street.
    • There are 2 sets of bollards at the opening to Bear Street.
      The first set are 143cm wide (photographs 7 and 8).
      The second set are 125cm wide (photographs 9 and 10).
    • The path can become very congested during busy periods throughout the day.
  • Street Furniture and Features View
    • There is no seating/resting areas along Bear Street.
      The nearest seating area is located in Leicester Square, surrounding Leicester Square Gardens.
    • There are waste disposal bins available along Bear Street (photograph 11).
    • Some restaurants have enclosed seating areas.
      Some of these seating areas have bollards with fabric screens (photograph 12).
  • Maps and Signage View
    • There are no Legible London wayfinding signs located along Bear Street.
    • The nearest Legible London wayfinding signs are located on Swiss Court, outside M&M World and outside the access point to Leicester Square Underground Station, on the east side of Charing Cross Road.
  • Public Transport View
    • There are no bus stops located on Bear Street.
    • The nearest bus stops are located on Coventry Street and Charing Cross Road.
    • There are no taxi ranks located on Bear Street.
    • The nearest taxi ranks are located on Wardour Street, Whitcomb Street and Charing Cross Road.
    • The nearest tube station is Leicester Square.
    • There are no tube station access points located on Bear Street.
      The nearest tube station access points are located on Charing Cross Road and Cranbourn Street (eastbound), both accessed by steps.

General Accessibility (Irving Street)

  • Paths and Pavements View
    • Irving Street runs between Charing Cross Road and Leicester Square.
      There is step-free access throughout Irving Street.
      Irving Street is pedestrianised.
      The pavement surface consists of flagstone paving (photographs 1 - 5).
      There is a very slight slope along the length of Irving Street.
    • There are bollards at the opening to Irving Street that are 138cm wide (photographs 6 - 8).
    • The path can become very congested during busy periods throughout the day.
  • Street Furniture and Features View
    • There is no seating/resting areas along Irving Street.
      The nearest seating area is located in Leicester Square, surrounding Leicester Square Gardens.
    • There are waste disposal bins available along Irving Street.
    • Some restaurants have enclosed seating areas.
      Some of these seating areas have bollards with fabric screens (photograph 9).
      There are some large planters lining the seating areas in places (photograph 10).
  • Maps and Signage View
    • There are no Legible London wayfinding signs located along Irving Street.
    • The nearest Legible London wayfinding signs are located on Swiss Court, outside M&M World and outside the access point to Leicester Square Underground Station, on the east side of Charing Cross Road.
  • Public Transport View
    • There are no bus stops located on Irving Street.
    • The nearest bus stops are located on Coventry Street and Charing Cross Road.
    • There are no taxi ranks located on Irving Street.
    • The nearest taxi ranks are located on Wardour Street, Whitcomb Street and Charing Cross Road.
    • The nearest tube station is Leicester Square.
    • There are no tube station access points located on Irving Street.
      The nearest tube station access points are located on Charing Cross Road and Cranbourn Street (eastbound), both accessed by steps.

General Accessibility (St Martin's Street)

  • Paths and Pavements View
    • St Martin’s Street runs between Whitcomb Street and Leicester Square.
      There is step-free access throughout St Martin’s Street.
      St Martin’s Street is mostly pedestrianised.
      The pavement surface consists of flagstone paving, concrete and tarmac (photographs 1-9).
      There is a slight slope along the length of St Martin’s Street.
    • The path can become congested during busy periods throughout the day.
    • There is a crossing over Orange Street towards the south end of St Martin's Street (photographs 10 and 11).
      The path is flush with the road surface on both sides of the crossing.
      There is no tactile paving on either side of the crossing.
      The road surface consists of block paving.
      There is no written floor signage to indicate the direction of traffic.
      There are no visual indicators available at the crossing.
  • Street Furniture and Features View
    • There is no seating/resting areas along St Martin’s Street.
    • The nearest seating area is located in Leicester Square, surrounding Leicester Square Gardens.
    • There are no waste disposal bins available along St Martin’s Street.
  • Maps and Signage View
    • There are no Legible London wayfinding signs located along St Martin’s Street.
    • The nearest Legible London wayfinding signs are located on Swiss Court, outside M&M World and outside the access point to Leicester Square Underground Station, on the east side of Charing Cross Road.
  • Public Transport View
    • There are no bus stops located on St Martin’s Street.
    • The nearest bus stops are located on Coventry Street and Charing Cross Road.
    • There are no taxi ranks located on St Martin’s Street.
    • The nearest taxi ranks are located on Wardour Street, Whitcomb Street and Charing Cross Road.
    • The nearest tube station is Leicester Square.
    • There are no tube station access points located on St Martin's Street.
      The nearest tube station access points are located on Charing Cross Road and Cranbourn Street (eastbound), both accessed by steps.

General Accessibility (Panton Street)

  • Paths and Pavements View
    • Panton Street runs between Whitcomb Street and Leicester Square.
      There is step-free access throughout Panton Street.
      Panton Street is pedestrianised.
      The pavements are uneven in places and consist of flagstone paving and tarmac (photographs 1-6).
      There is a very slight slope along the length of Panton Street.
    • There are bollards at the opening to Panton Street, near to Leicester Square, that are 125cm wide (photographs 7 - 9).
    • The path can become very congested during busy periods throughout the day.
  • Street Furniture and Features View
    • There is no seating/resting areas along Panton Street.
    • The nearest seating area is located in Leicester Square, surrounding Leicester Square Gardens.
    • There are no waste disposal bins available along Panton Street.
  • Maps and Signage View
    • There is a London map located along Panton Street, near to the cycle rack.
    • There are Legible London wayfinding signs located on Swiss Court, outside M&M World and outside the access point to Leicester Square Underground Station, on the east side of Charing Cross Road.
  • Public Transport View
    • There are no bus stops located on Panton Street.
    • The nearest bus stops are located on Coventry Street and Charing Cross Road.
    • There are no taxi ranks located on Panton Street.
    • The nearest taxi ranks are located on Wardour Street, Whitcomb Street and Charing Cross Road.
    • The nearest tube station is Leicester Square.
    • There are no tube station access points located on Panton Street.
      The nearest tube station access points are located on Charing Cross Road and Cranbourn Street (eastbound), both accessed by steps.

TKTS Kiosk

  • The TKTS Kiosk is located on the south side of Leicester Square.
  • There are 2 clearly marked steps with handrails on both sides in front of the kiosk.
  • The steps are 11cm high.
  • The steps can be overcome by very slight slopes located either side of the kiosk, leading up from Irving Street and Panton Street.
  • There are five service windows at the kiosk, all of which are 130cm high.
  • Each of the five windows has a hearing assistance system built in.
  • The hearing assistance system is only signed at window number 1.
  • The kiosk mostly provides tickets to West End shows and theatre productions.
  • There is a digital screen on the right hand side of the kiosk that shows the times and availability of the shows.

Access To (Leicester Square Public Toilets)

  • This section describes the access to the public toilets which are below ground, off the north side of Leicester Square.
  • The female toilets are in the north-west of the square and the male toilets are in the north-east of the square.
  • There are 22 steps.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps have tactile paving at the top and bottom.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a second lower handrail.
  • There is a landing.
  • There is not a lift for public use.

Standard Toilet(s) (Leicester Square Public Toilets)

  • Toilet Facilities View
    • The female and male toilets are located on the north-side of the gardens.
    • There is stepped access to the toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
    • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
    • The height of the wash basin(s) is 90cm.
    • The height of the lowered wash basin is 70cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
    • There is a turnstile 50cm wide to enter the toilet area.
      The toilets cost 50p or 1Euro to use.
      There is no machine to give change.
      There is a second ambulant toilet in the female toilet which was out of order at the time of the survey and may have different configuration.
      There is also a larger cubicle with a washbasin and toilet.
      There are attendants in the toilet area.
  • Comments View
    • There is a separate baby changing room in the male and female toilets.
    • These rooms are at the bottom of the stairs, before the turnstiles.
    • The rooms need to be unlocked by the attendant.
    • At the time of the survey (July 2019) the rooms could not be surveyed.