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Leicester Square Gardens

Leicester Square, London, WC2H 7LU

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Access Guide

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COVID-19 Information

  • The information in this section was taken in October 2020.
  • The TKTS theatre tickets kiosk closed in March 2020 when theatres also closed.
    It is not known when the kiosk will reopen.
  • There are signs in the gardens to remind visitors about social distancing.
  • The public toilets were still open at the time of our visit (October 2020).

Overview (Key Accessibility Information)

  • This Access Guide covers the Leicester Square Gardens.
    The gardens are located in the centre of Leicester Square.
    The gardens are a public open space with grass areas and seating available to use.
    There is a statue of William Shakespeare positioned above the central fountain, as well as a second statue of Charlie Chaplin on the west side of the gardens.
  • There are four access points into the gardens from Leicester Square located in each corner of the square.
    The access points all connect with a circular pathway that surrounds the central fountain.
  • The gardens are pedestrianised and can become very busy during peak times.
    The pathways within the gardens consist of granite.
    There are small fountains set into the pavement surrounding the central fountain.
    There are a number of large trees that line the outside edge of the circular pathway surrounding the fountain.
  • There can be a lot of noise from the open doors of some businesses and musicians/acts performing in the square.
    There are no Legible London signs within the gardens.
  • There is bench seating both with and without backrests lining the outside edge of the circular pathway.
    During the summer months, there is additional seating available in the garden areas, in the form of deck chairs.
  • The main ways to get to Leicester Square include; tube, bus or taxi.
    The nearest tube station is Leicester Square, with access points located on Charing Cross Road and Cranbourn Street.
    The access to this station is by steps only.
    The nearest bus stops are located on Charing Cross Road (Stops L and K).
    The nearest taxi ranks are located on Wardour Street, Whitcomb Street and Charing Cross Road.
  • Parking in the area is very limited and visitors are encouraged to use public transport.
    The nearest available on street Blue Badge parking is located on Orange Street (between Charing Cross Road and Irving Street) and on St Martin's Street.
    The nearest available public car parks are (Q-Park – Leicester Square) and Q-Park – Chinatown).
  • There are no accessible toilets available.
    A number of the restaurants located on Leicester Square have accessible toilets available.
    There are male and female public standard toilets located at north east and north west corners of Leicester Square Gardens.
    - Please click here for more information about the public standard toilets.
  • For information about Leicester Square please click here.

Getting Here (Leicester Square)

Access Point (North-East Corner - Cranbourn Street)

  • Access Point View
    • This information is for the access point located in the north-east corner of Leicester Square.
    • There is step-free access at this access point.
    • There is open access.
    • There is not an information board/map at this access point.

Access Point (North-West Corner - Swiss Court and Leicester Street)

  • Access Point View
    • This information is for the access point located in the north-west corner of Leicester Square.
    • There is step-free access at this access point.
    • There is open access.
    • There is not an information board/map at this access point.

Access Point (South-West Corner - Panton Street)

  • Access Point View
    • This information is for the access point located in the south-west corner of Leicester Square.
    • There is step-free access at this access point.
    • There is open access.
    • There is not an information board/map at this access point.

Access Point (South-East Corner - Irving Street)

  • Access Point View
    • This information is for the access point located in the south-east corner of Leicester Square.
    • There is step-free access at this access point.
    • There is open access.
    • There is not an information board/map at this access point.

Gardens

  • All access points lead to a circular path in the centre of the gardens.
  • There is a 12cm high step up from the paths to the grass areas.
  • The wooden and stone bench seating is located within the central circular path and around the outside edges of the gardens.
  • The bench seating heights vary between 49cm and 53cm.
  • The gardens can at times be closed to the public due to events taking place.
  • There is a ticket kiosk available that sells tickets for Official London Theatres.
  • The ticket kiosk is located on the outer edge of the gardens, on the south side.

TKTS Kiosk

  • The TKTS Kiosk is located on the south side of Leicester Square.
  • There are 2 clearly marked steps with handrails on both sides in front of the kiosk.
  • The steps are 11cm high.
  • The steps can be overcome by very slight slopes located either side of the kiosk, leading up from Irving Street and Panton Street.
  • There are five service windows at the kiosk, all of which are 130cm high.
  • Each of the five windows has a hearing assistance system built in.
  • The hearing assistance system is only signed at window number 1.
  • The kiosk mostly provides tickets to West End shows and theatre productions.
  • There is a digital screen on the right hand side of the kiosk that shows the times and availability of the shows.

Access To (Leicester Square Public Toilets)

  • This section describes the access to the public toilets which are below ground, off the north side of Leicester Square.
  • The female toilets are in the north-west of the square and the male toilets are in the north-east of the square.
  • There are 22 steps.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps have tactile paving at the top and bottom.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a second lower handrail.
  • There is a landing.
  • There is not a lift for public use.

Standard Toilet(s) (Leicester Square Public Toilets)

  • Toilet Facilities View
    • The female and male toilets are located on the north-side of the gardens.
    • There is stepped access to the toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
    • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
    • The height of the wash basin(s) is 90cm.
    • The height of the lowered wash basin is 70cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
    • There is a turnstile 50cm wide to enter the toilet area.
      The toilets cost 50p or 1Euro to use.
      There is no machine to give change.
      There is a second ambulant toilet in the female toilet which was out of order at the time of the survey and may have different configuration.
      There is also a larger cubicle with a washbasin and toilet.
      There are attendants in the toilet area.
  • Comments View
    • There is a separate baby changing room in the male and female toilets.
    • These rooms are at the bottom of the stairs, before the turnstiles.
    • The rooms need to be unlocked by the attendant.
    • At the time of the survey (July 2019) the rooms could not be surveyed.