Access Guide
Introduction
- Services / facilities within the building include a café, 2 swimming pools, sports hall, gym, 3 fitness studios, squash courts, and a beautician.
- Services / facilities within the grounds include 5 a side football, tennis courts, basketball court, football pitches, skate park, and a parkour area for free runners.
Opening Times (Centre)
- Monday 07:00 - 22:00.
- Tuesday 07:00 - 22:00.
- Wednesday 07:00 - 22:00.
- Thursday 07:00 - 22:00.
- Friday 07:00 - 21:00.
- Saturday 07:00 - 18:00.
- Sunday 07:00 - 18:00.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Lichfield City.
Parking
- The venue does have its own car park.
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Venue Car Park
View
- Parking is free for all users.
- The car park is located in front of the building.
- The car park type is open air/surface.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 354cm x 485cm (11ft 7in x 15ft 11in).
- The nearest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 27m (29yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
View
- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 152cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 152cm.
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Ramp/Slope
View
- The ramp/slope is located on the pathway leading from the car park.
- The gradient of the ramp/slope is steep.
Reception
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 16/09/2020.
- The hearing assistance system was not working at the time of testing.
- There is a touch screen.
- The touch screen is not at a suitable height for a wheelchair user.
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Comments
View
- There are 2 entry gates located just past the reception desk.
- The width of the standard entry gates is 61cm.
- There is a card swipe located on the top of the entry gates at a height of 104cm.
- There is an accessible entry gate to the right of the standard gates.
- The width of the accessible gate is 90cm.
- There is a card swipe located on top of the accessible gate at a height of 104cm.
- There are chairs located in the reception lobby.
- The chairs have armrests on both sides.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played throughout the building.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Eating and Drinking (Penni Uni Café)
- The following information is for the café.
- The café is located on the ground floor, to the rear of the reception area as you enter.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- All chairs have armrests.
- The nearest table is approximately 8m (8yd 2ft) from the main entrance.
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Swimming Pool (Main Pool)
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is not a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Swimming Pool (Small Pool)
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is not a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There are steps into the swimming pool.
- There are 5 steps.
- The steps do have handrails.
- The handrails are on both sides.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Entrance (Sports Hall)
- This information is for the entrance located on the ground floor, in the rear corridor on the right.
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Entrance
View
- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 150cm.
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Comments
View
- There are 4 identical sets of double doors to enter the sports hall.
Sports Hall
- The sports hall is 24m from the main entrance.
- There is level access to the sports hall.
- Th hall contains 4 courts available for a range of activities including 5-a-side football, basketball and badminton.
- The hall can be hired and is available for children's parties.
- Bench seating is available.
Squash Courts
- The squash courts are located on the ground floor, at the rear of the building, 38m from the main entrance.
- There is level access to the courts.
- There are 3 identical courts available.
- There is a door to enter the courts.
- The door opens away from you (push).
- The door is 67cm wide.
- The door may be difficult to open.
- The photographs show court number 1.
- There are seats for spectators outside the courts.
- The seats do not have armrests and are fixed.
Standard Changing Room (Ground Floor - Wet Side - Unisex)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 9m (9yd 2ft) from the main entrance.
- The standard changing room(s) is/are approximately 10m (10yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 3m (3yd 10in) from the swimming pool.
- The standard changing room(s) surveyed is/are located on the ground floor, ahead as you pass through the entry gates by reception.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Standard Changing Room (Ground Floor - Team Changing Room 2)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 28m (30yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 24m (26yd 9in) from the reception desk.
- The standard changing room(s) is/are approximately 40m (43yd 2ft) from the outdoor facilities.
- The standard changing room(s) surveyed is/are located on the ground floor, at the end of the front right corridor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
View
- There are 4 similar changing rooms in this area.
- Team changing room 2 has an accessible toilet.
- Team changing rooms 1-4 contain standard toilets.
- There is a flip down seat in team changing room 2.
- The height of the flip down seat is 45cm.
- There is a horizontal and vertical rail on the wall to the left of the flip down seat.
Accessible Toilet (Ground Floor - Team Changing Room 2)
- Accessible toilet facilities are available.
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Location and Access
View
- There is Braille signage on or near the toilet door.
- This accessible toilet is approximately 29m (31yd 2ft) from the main entrance.
- This accessible toilet is located on the ground floor, in team changing room 2.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 150cm x 171cm (4ft 11in x 5ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are low to moderate.
Accessible Changing Room (Ground Floor - Rear Corridor)
- There are accessible changing rooms available.
- The accessible changing room is located on the ground floor in the rear corridor, on the left.
- The facility is 34m (37yd 7in) from the main entrance.
- The door opens outwards.
- The width of the door is 87cm (2ft 10in).
- The door is locked by a twist lock.
- The dimensions of the accessible changing room are 220cm x 196cm (7ft 3in x 6ft 5in).
- The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 154cm (5ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 48cm (1ft 7in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 48cm (1ft 7in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a locker within the accessible changing room.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
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Comments
View
- The flip down seat is height adjustable.
Accessible Toilet (Ground Floor - Wet Side Changing Area)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 5m (5yd 1ft) from the wet side changing area entrance.
- This accessible toilet is located to the right as you enter the wet side changing area.
- There is not level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 217cm x 196cm (7ft 1in x 6ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 147cm (4ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 78cm (2ft 7in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within this accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
Accessible Shower (Ground Floor - Wet Side Changing Area Accessible Toilet)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the ground floor wet side changing area accessible toilet cubicle.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 68cm (2ft 3in).
- There is not level access to the services from the accessible shower facilities.
Level Change (Wet Side Changing Area Accessible Toilets and Shower)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the doorway.
- The ramp/slope gradient is steep.
- The width of the ramp/slope is 85cm (2ft 9in).
Accessible Toilet (Ground Floor - Café Area)
- Accessible toilet facilities are available.
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Location and Access
View
- There is tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
- This accessible toilet is located on the ground floor, to the rear of the café.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 148cm x 184cm (4ft 10in x 6ft).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 81cm (2ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 78cm (2ft 7in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within this accessible toilet.
- The height of the baby change table once extended is 96cm (3ft 2in).
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Comments
View
- There is a similar accessible toilet on the first floor, in the rear left corridor.
Standard Toilet(s) (Ground Floor - Café Area)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located on the ground floor, at the rear of the café.
- The female toilet(s) is/are approximately 6m (6yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located on the ground floor, at the rear of the café.
- The male toilet(s) is/are approximately 9m (9yd 2ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
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Comments
View
- There are similar standard toilets on the first floor, in the front right corridor.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
Lift
- There is a lift for public use.
- The lift is located in the corridor to the right as you pass through the entry gates by reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 15m (16yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Fitness Suite (First Floor)
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Access to Fitness Suite
View
- The fitness suite is located on the first floor, at the end of the corridor on the left as you exit the lift.
- The fitness suite is 7m (7yd 1ft) from the lift.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open automatically.
- The doors are double.
- The opening is 152cm wide.
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Fitness Suite (General)
View
- Staff receive some training in assisting disabled people.
- Training provided is in house.
- Equipment suitable for mobility or sensory impaired users includes the bench press, rowing machine, upper body weights and free weights.
- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is not level access to all of the equipment.
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Comments
View
- There is a raised area at the right of the fitness suite, accessed by a steep slope.
Accessible Changing Room (First Floor)
- There are accessible changing rooms available.
- The accessible changing room is located on the first floor.
- The facility is 17m (18yd 1ft) from the lift entrance.
- The door opens outwards.
- The width of the door is 90cm (2ft 11in).
- The door is locked by a twist lock.
- The dimensions of the accessible changing room are 270cm x 220cm (8ft 10in x 7ft 3in).
- The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 180cm (5ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 46cm (1ft 6in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 77cm (2ft 6in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails, a shower chair and a flip-down seat.
- The height of the seat is 67cm (2ft 2in).
Standard Changing Room (Male First Floor)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 25m (27yd 1ft) from the lift entrance first floor.
- The standard changing room(s) is/are approximately 40m (43yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 12m (13yd 4in) from the gym.
- The standard changing room(s) surveyed is/are located on the first floor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
View
- There are female standard changing rooms next to the male changing room with similar facilities as shown in the last photograph.
Accessible Shower (Male First Floor Changing Rooms)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the standard male changing rooms.
- The facilities available in the accessible shower(s) include; an adjustable shower head and a flip-down seat.
- The height of the seat is 52cm (1ft 8in).
- There is level access to the services from the accessible shower facilities.
Standard Toilet(s) (Male Changing Rooms First Floor)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located within the male changing rooms.
- The male toilet(s) is/are approximately 27m (29yd 1ft) from the lift entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
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Comments
View
- There are similar toilet facilities within the female changing rooms.
Sauna Spar
- The sauna spar area is located at the rear of the male and female changing rooms.
- There is a seating area and an accessible shower.
- The shower room has a flip down seat with handrails either side of the shower and an adjustable shower head.
Studio 1 And Myride Studio First Floor
- Studio 1 is located on the first floor the right of the changing rooms. The door way opens away 90cm wide with the studio floor being wooden.
- The my ride studio to the left when you exit the lift 15m from the entrance.
- The my ride studio has a large screen with multiblade bicycles.
Sport Pitches and all Weather Pitches
- Access to the football and all weather pitches is via a slightly sloped blocked paving pathway.
- Access to the all weather pitches is via a double gate that opens away from you 152cm wide.
- Fronting the all weather sports pitches is a gravelled pathway.
- There are 3 five aside pitches for public use.
Tennis Courts
- Passing the sports pitches there is a blocked paved pathway leading up to the tennis courts.
- There is a slight slope leading up to a single gate that open towards you 130cm wide to access the tennis courts.
- There are 2 tarmacked surfaced tennis courts available for public use.
Multi Use Court
- The Multi Surface Court is directly opposite the main entrance of the leisure centre.
- The court is access via a blocked paving pathway leading up to a single gate.
- The gate opens towards you 110cm wide.
- Beyond the entrance gate is an enclosed tarmacked surface playing area.
- This court acts as a multi use court for the sports centre.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grass areas surrounding the building.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.