You are on Summary. Skip to the next section.

Summary

• This is a health centre property.
• Services within this area include: A podiatry clinic, physiotherapy clinic, children's speech therapy clinic.

You are on Opening Times (Reception). Skip to the next section.

Opening Times (Reception)

• Monday 08:30 - 17:00.
• Tuesday 08:30 - 17:00.
• Wednesday 08:30 - 17:00.
• Thursday Closed.
• Friday Closed.
• Saturday Closed.
• Sunday Closed.

You are on Opening Times (Clinics). Skip to the next section.

Opening Times (Clinics)

• Access is by appointment only.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Birchwood Health Centre is situated off Birchwood Avenue, to the Southwest of Lincoln City centre, off the B1378. The health centre is not signposted.
  • The car park is located in front of the health centre, off Jasmin Road. The car park is not barrier controlled. There are no parking charges.
• By Bus View
  • There are no on-site bus stops, however there are bus stops within 150m on Jasmin Road.
• By Train View
  • The nearest station is Hykeham, which is 1.9 miles away. To view the route use the Google Maps link in the Useful Links section below.
• Useful Links View
  • Bus service and timetable information.
  • To view the web page described above click here (opens in new tab).
  • Route by foot from Hykeham station to the health centre.
  • To view the web page described above click here (opens in new tab).
  • Train times for Hykeham station.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is a wheelchair to borrow to aid transferring around the building.
• Water bowls for assistance dogs are available.
• Home visits services are not available.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does have a dedicated car park.
  • The car park is located in front of the building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 3 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 273cm x 420cm (8ft 11in x 13ft 9in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are not parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is concrete tiles.
  • There is no tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 7m (7yd 1ft) from the main entrance.

You are on Bus Stop(s) and Drop-off Point(s). Skip to the next section.

Bus Stop(s) and Drop-off Point(s)

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• Bus Stop(s) View
  • There is not an onsite bus stop.
• Drop-off Point(s) View
  • There is a/are clearly marked onsite drop-off point(s).
  • The drop-off point is located directly in front of the building.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 143cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.

You are on Getting To (The Community Health Area). Skip to the next section.

Getting To (The Community Health Area)

• The Community Health Area is/are located to the left hand side of the building as you enter via the main entrance.
• Access to the Community Health Area is via the main entrance.
• Enter via the main entrance and turn left. Book in at the reception on your left and wait in the waiting area. A member of staff will call you and escort you into the Community Health Area and to the consultation room.
• There is step free access to the Community Health Area.
• The Community Health Area is approximately 7m from the main entrance.
• Wayfinding signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the left as you enter the building.
  • The reception point is approximately 6m (6yd 1ft) from the main entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing system is available only on request.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.

You are on Entrance (Community Health Area Entrance). Skip to the next section.

Entrance (Community Health Area Entrance)

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• Entrance Details View
  • This information is for the entrance located to the left as you enter the building, just beyond the reception.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 83cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is not available.
• The type of flooring in walkways and corridors is carpet.
• The lighting levels are varied.

You are on Consultation / Treatment Room (Speech Therapy). Skip to the next section.

Consultation / Treatment Room (Speech Therapy)

• There is / are 1 consultation / treatment room(s) available.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Podiatry). Skip to the next section.

Consultation / Treatment Room (Podiatry)

• There is / are 1 consultation / treatment room(s) available.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Physiotherapy). Skip to the next section.

Consultation / Treatment Room (Physiotherapy)

• There is / are 1 consultation / treatment room(s) available.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located along the main corridor as you enter the Community Health Area entrance.
  • This accessible toilet is approximately 8m (8yd 2ft) from the Community Health Area entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and written text signage on or near the toilet door.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The dimensions of the accessible toilet are 157cm x 228cm (5ft 2in x 7ft 6in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • The height of the light switch/pull cord is 81cm from floor level.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is a flashing fire alarm beacon within the toilet.
  • There is a/are coat hook(s).
  • The height of the coat hook is 146cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a standard shelf within the accessible toilet.
  • The shelf is not between 90cm and 100cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet does not have a backrest or a cistern.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 89cm (2ft 11in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • The tap type is lever.
  • There is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 96cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 116cm (3ft 10in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located along the main corridor as you enter via the Community Health Area entrance.
  • The shared toilet(s) is/are approximately 6m (6yd 1ft) from the Community Health Area entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • There is written text signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is not available.
  • The tap type is twist/turn.
  • There is a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.