You are on Summary. Skip to the next section.

Summary

• This is an inpatient unit property.
• Services within this area include: a palliative care and holistic support centre.

You are on Opening Times (Butterfly Hospice). Skip to the next section.

Opening Times (Butterfly Hospice)

• This service is open 24 hours.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Butterfly Hospice is located off the A16, to the north of Boston town centre. The hospice is not signposted.
  • The car park is located at the front of the building. The car park is not barrier controlled. There are no parking charges.
• By Bus View
  • There is not an on-site bus stop. The nearest bus stop is on Splisby Road (A16), 850m from the hospice.
• By Train View
  • The nearest station is Boston, which is 1.5 miles away. To view the route use the Google Maps link in the Useful Links section below.
• Useful Links View
  • Bus services and timetable information.
  • To view the web page described above click here (opens in new tab).
  • Route by foot from Boston train station to the hospice.
  • To view the web page described above click here (opens in new tab).
  • Train times for Boston station.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• An assistance dog toilet area can be provided onsite.
• There is a wheelchair to borrow to aid transferring around the building.
• Water bowls for assistance dogs are available.
• Home visits services are not available.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does have a dedicated car park.
  • The car park is located in front of the building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 2 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 409cm x 661cm (13ft 5in x 21ft 8in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are not parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is concrete tiles.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 13m (14yd 8in) from the main entrance.

You are on Bus Stop(s) and Drop-off Point(s). Skip to the next section.

Bus Stop(s) and Drop-off Point(s)

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• Bus Stop(s) View
  • There is not an onsite bus stop.
• Drop-off Point(s) View
  • There is not a/are not clearly marked onsite drop-off point(s).

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospice.
  • The entrance area/door is not clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 87cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 164cm.
• Comments View
  • Entrance to the hospice is by intercom.
  • There is a push button to unlock the door to exit the building.
  • The height of the push button is 99cm.

You are on Outside Access (Out of Hours Entrance). Skip to the next section.

Outside Access (Out of Hours Entrance)

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• Entrance Details View
  • This information is for the entrance located at the rear of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 125cm.
• Comments View
  • This entrance gives direct access into the ward.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

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• Reception View
  • The reception point is located ahead as you enter the building.
  • The reception point is approximately 7m (7yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is not available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are medium.

You are on Ward. Skip to the next section.

Ward

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• Ward Information View
  • This is a/an palliative care ward.
  • This is a shared ward.
  • There is/are 0 bay(s) available.
  • There is/are 6 side room(s) available.
  • There is/are 6 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 166cm (5ft 5in).
  • There is level access throughout the ward.
  • There is no clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are varied.
• Reception/Nurses' Station View
  • The height of the Nurses' Station desk is 119cm.
  • There is not a lowered section.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is a relatives' room for the ward.
  • The width of the door opening into the relatives' room is over 75cm.
  • There is a clear turning space in the relatives' room.
  • There is a/are chair(s) with armrests available within the relatives' room.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
• Visitor Facilities View
  • There are accessible toilet facilities on the ward for visitors.
  • There are standard toilet facilities on the ward for visitors.
• Visiting Times View
  • There are no set visiting times, please contact the ward in advance.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located along the main corridor of the ward.
  • This accessible toilet is approximately 8m (8yd 2ft) from the ward entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The door is heavy.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The dimensions of the accessible toilet are 172cm x 192cm (5ft 8in x 6ft 4in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 110cm (3ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the toilet.
  • There is a/are general domestic waste and female sanitary disposal units.
  • There is not a flashing fire alarm beacon within the toilet.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is not a standard shelf within the accessible toilet.
  • There is not a colostomy changing shelf for standing users next to the toilet.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 89cm (2ft 11in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 124cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 73cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located along the main corridor of the ward.
  • The female toilet(s) is/are approximately 2m (2yd 7in) from the ward entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is available.
  • There are vertical and horizontal grab rails on the left hand side only.
  • The tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located along the main corridor of the ward.
  • The male toilet(s) is/are approximately 3m (3yd 10in) from the ward entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is available.
  • There are vertical and horizontal grab rails on the left hand side only.
  • The tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.