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Anfield Road - Lower Tier (Home)

Liverpool Football Club - Anfield, Anfield Road, Liverpool, L4 0TH

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Access Guide

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Club staff receive disability awareness/equality training.
  • Stewards receive disability awareness/equality training.
  • Hospitality staff receive disability awareness/equality training.
  • Food and drink concession staff do receive disability awareness/equality training.
  • Car parking attendants do receive disability awareness/equality training.
  • Access Support Stewards receive deaf awareness training.
  • There is a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; large print on request, Makaton on request and different languages on request.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • Staff can assist with assistance dog toileting.

Getting Here

  • By Road View
    • Anfield is located within a built up residential area to the north-east of the city centre. On a matchday the club recommends using public transport for a fast and frequent service.
    • Only fans with a pre-booked car parking pass are guaranteed a parking space near the Stadium where a resident parking scheme will be in operation. If you are visiting the Club Store or the Museum and Tour Centre on a non matchday, you can park in the secure car park at the Kenny Dalglish Stand.
    • For more information on getting to Anfield please click here (opens new tab).
  • By Bus View
  • By Train View
    • The nearest Railway Station is Sandhills Station.
    • There is a Soccerbus which runs between Sandhills Station and the stadium.
      Lime Street Railway Station is Liverpool’s mainline station for regional and national journeys. It is two miles from Anfield. From four and half hours before kick-off there is a dedicated matchday team based in the station to help direct supporters to the most convenient transport services, including buses that will take them directly to the ground. Taxis are also available from Lime Street Station.
    • For more information on National Rail please click here (opens new tab).

Car Parking and Drop Off

Outer Concourse and Walkways

Access Point (Accessible Entrance 3)

  • Access Point View
    • This information is for the access point located to the side of the Anfield Road Stand, inside the Kenny Dalglish Car Park gates.
    • The access point is clearly signed.
    • There is step-free access to the access point.
    • The access point door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The width of the access point opening is 110cm.
    • There is a/are fixed ticket reader(s) at the access point.
    • The height of the ticket reader(s) is/are 110cm.
    • There is a steward available for assistance.
    • The nearest accessible toilet is 26m from the access point.
  • Access to the Stand Concourse View
    • There is step-free access from the access point to the stand concourse.

Access Point (Entrance XA 05/PG - Turnstiles L and M)

  • Access Point View
    • This information is for the access point located between Turnstiles L and M.
    • The access point is not clearly signed.
    • There is step-free access to the access point.
    • The access point door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The width of the access point opening is 194cm.
    • There is/are no ticket reader(s) at the access point.
    • There is a steward available for assistance.
    • The nearest accessible toilet is 15m from the access point.
  • Access to the Stand Concourse View
    • There is step-free access from the access point to the stand concourse.

Turnstile(s) (Anfield Road - Lower Tier (Home))

  • Turnstile(s) View
    • This information is for the turnstile(s) located at the front of the Anfield Road Stand.
    • The turnstile(s) used to access the stand is/are M1, M2, M3, M4, M5 and M6.
    • The turnstile(s) is/are clearly signed.
    • The turnstiles are all similar.
    • The turnstile(s) surveyed was/were Turnstile M5.
    • There is stepped access to the turnstile(s) surveyed.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are 9cm.
    • There is not a/are not handrail(s) at the step(s).
    • The turnstile(s) opening width is 48cm.
    • There is a/are fixed ticket reader(s) at the turnstile(s) surveyed.
    • The height of the ticket reader(s) is/are 120cm.
    • There is a steward available for assistance.
    • The turnstile(s) can be overcome by using Accessible Entrance 3.
  • Access to the Stand Concourse View
    • There is ramped/sloped access from the turnstile(s), to the stand concourse.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a/are handrail(s) at the ramp/slope.
    • The handrail(s) is/are on both sides going up.
    • The width of the ramp/slope is 107cm (3ft 6in).

Stand

  • Stand View
    • This stand is for home supporters.
    • This stand has a dedicated access point for wheelchair users.
    • The name of the dedicated access point is Accessible Entrance 3.
    • There are designated spaces for wheelchair users within this stand.
    • Designated spaces for wheelchair users are located at pitchside.
    • Clear directional signage is provided for the designated spaces.
    • There is designated seating for ambulant disabled people within the stand.
    • There is no specific seating area for ambulant supporters so please contact the club for more info.
    • There is step-free access throughout the concourse area(s).
    • The flooring in the concourse area(s) is blistered vinyl.
    • Clear directional signage is provided in the concourse area(s).
    • Background music/noise is not played in the concourse area(s).
    • The concourse area(s) is/are congested on match days during busy periods (before kick off, just before and during half time and at the end of matches).
    • The colour contrast between the walls and floor in the concourse area(s) is good.
    • Lighting levels in the concourse area(s) are good.
    • There are food and drink counters situated along the concourse area(s).
    • Headsets for audio commentary can be used in this stand.
    • There is not a deposit charge for the use of headsets.
    • Digital audio commentary for visually impaired supporters is available for all areas of the ground.
      Please advise the club at the time of buying a ticket that this service is required.
      Headsets will be provided to you and collected by stewards on a matchday.
  • Access to the Stand Seating View
    • There is stepped access from the concourse to stand seating.
    • There is/are 9 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are 16cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is/are 1-15+ clearly marked step(s) to access the rows of seating from here.
  • Stand Facilities View
    • There is an/are accessible toilet(s) available within the stand.
    • Accessible toilets are located between the concourse and the pitchside designated seating area.
    • There are standard toilets available within the stand.
    • There are ambulant cubicles available in the standard toilets.
    • There is not a separate parent and baby room within the stand.

Food and Drink (Anfield Road - Lower Tier (Home))

  • The food and drink counter(s) is/are located along the concourse.
  • The food and drink counter(s) is/are clearly signed.
  • There is step-free access to the food and drink counter(s).
  • The height of the food and drink counter(s) is/are high (110cm+).
  • There is not a low section at the food and drink counter(s) with a height of 76cm or below.
  • There is a hearing assistance system at some of the food and drink counters.
  • The hearing assistance system(s) is/are fixed.
  • Some of the hearing assistance systems are signed.
  • Staff are trained to use the system.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is a steward available to provide assistance with ordering food and drink.
  • Stewards can assist in taking food and drink to the designated seating area(s).
  • Shelves for placing food and drink are available along the concourse. The height of the shelves are 110cm.
    There is a lowered food and drink counter (79cm high) with a hearing assistance systemand is located opposite Block 126.

Designated Seating Area(s)

  • Seating Area 1 View
    • This information is for the designated seating area located at pitchside.
    • There is ramped/sloped access to the designated seating area.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 145cm (4ft 9in).
    • The designated seating area(s) is/are clearly marked.
    • The view from the seating area is good.
    • There is/are 36 designated space(s) for wheelchair users in the seating area.
    • Companions sit behind the patron.
    • There is sufficient space for an assistance dog to rest.
    • There is a dedicated steward to provide assistance.
    • There is an accessible toilet close to the seating area.

Accessible Toilet(s)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located on the walkway between the concourse and the pitchside designated seating area.
    • This accessible toilet is approximately 11m (12yd 1in) from the nearest designated seating area.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a steward.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The dimensions of the accessible toilet are 178cm x 344cm (5ft 10in x 11ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 105cm and 140cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 112cm (3ft 8in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 93cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • A hand sanitiser at a height of 90cm is available within the cubicle.