Access Guide
Getting To The Hospital
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By Road
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- From the M62: Leave the M62 motorway at junction 5, signed A5080 Knotty Ash and Huyton. Take the first exit from the roundabout, signed A5080 Knotty Ash and Broadgreen Hospital. Continue for approximately 1 mile, straight through the first set of traffic lights. At the next set of traffic lights turn right onto Thomas Lane (under a railway bridge). Continue for approximately half a mile and at the next traffic lights, turn left onto Thomas Drive and enter the hospital site on the right. From the city centre and Mersey Tunnels: The hospital is adjacent to the M62 approach road so follow signs to the M62 motorway. As you approach the motorway keep in the left-hand lane, proceed under the flyover and take the slip road signposted Broadgreen Hospital next to the M62 approach road. At the first set of traffic lights turn left into Thomas Lane and at the next set of traffic lights turn left into Thomas Drive. Turn right to enter the site at the main entrance. The postcode for the Sat-Nav is L14 3LB. The address for the hospital is: Broadgreen Hospital Thomas Drive Liverpool L14 3LB.
- The hospital also has a designated Blue Badge car park. Standard parking charges apply for Blue Badge holders in this car park. The Blue Badge car park is at the rear of the hospital site. There is also a multi-storey car park within the grounds of Broadgreen Hospital. The car park is open 24 hours a day, seven days a week, and charges apply. A shuttle bus service runs Monday to Friday 08:00 to 16:45 with several pick up points around the hospital grounds.
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By Bus
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- There are a variety of bus services which operate from the surrounding areas and drop off at the hospital or within walking distance. To find information about times and services please contact the Merseytravel Traveline on 0871 200 2233 or follow the link below in the Useful Links section.
- There is an onsite bus stop.
- The bus stop is located directly opposite the main entrance of the hospital.
- The bus stop does not have any shelter. The bus has standard seating and while there is space to transport a wheelchair user by means of a ramp, it is considered that the bus is currently unsuitable for ambulant users.
- The onsite bus stop is approximately 15m from the main hospital entrance. There is a dropped kerb at the bus stop and level access to the hospital entrance.
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By Train
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- Broadgreen train station is 5 to 10 minutes walk from the hospital. If you are travelling from further afield, Lime Street Station, which serves the city line, is less than 4 miles away in the city centre. Taxis are readily available from Lime Street Station and Merseytravel can provide details of bus services linking local train stations and the hospital.
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Useful Links
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- Merseytravel Web Link.
- To view the web page described above click here (opens in new tab).
- Google Map for journey between Broadgreen Rail Station to Broadgreen Hospital.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is not a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in the Foyer of the Royal Liverpool University Hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0151 706 4903.
- Hospital staff do receive disability awareness / equality training.
- No hospital staff receive deaf awareness training.
- The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
- There is an assistance dog toilet or toileting area on the hospital site.
- The assistance dog toilet or toileting area is located on the green areas around the site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks and crutches.
- To obtain mobility aids please contact the main reception or a member of staff.
- Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as wards and intensive care units, should be contacted in advance.
Hospital Parking (Main Entrance Blue Badge Parking and Further Parking Information)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located to the left of the Main Hospital Entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 7 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 570cm.
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is for 4 hours only.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 45m (49yd 8in) from the Main Hospital Entrance.
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Comments
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- The hospital also has a designated Blue Badge car park.
- Standard parking charges apply for Blue Badge holders in this car park.
- The Blue Badge car park is at the rear of the hospital site.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 60+ designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 3.5m x 5m (11ft 5in x 16ft 4in).
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb/non stepped access from the car park to the venue.
- The dropped kerb does have tactile paving.
- The patron does have to cross a road.
- The road is not generally busy.
- The car park does not have a height restriction barrier.
- A shuttle bus service operates between the car parks and different entrances.
- Additional Blue Badge parking areas are available outside the Alexandra Wing and in West Road.
- There are no parking charges in these areas.
- Patients and visitors can also park in the Vinci two storey car park which is on site and a 5 minute walk from the main hospital buildings.
- This car park does not have Blue Badge bays and standard parking charges apply.
Getting To (RVS Cafe - Main Entrance)
- The RVS Cafe - Main Entrance is/are located on the ground floor next to the main reception.
- Access to the RVS Cafe - Main Entrance is via the Main Hospital Entrance.
- Enter via the Main Hospital Entrance and the RVS Cafe - Main Entrance is located on the left.
- There is step free access to the RVS Cafe - Main Entrance .
- The RVS Cafe - Main Entrance is approximately 4m from the Main Hospital Entrance.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Main Hospital Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 130cm.
- The bollard(s) has/have a high colour contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 127cm (4ft 2in).
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 153cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 174cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Comments
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- The main hospital entrance is located on Level 2 of the main hospital building.
Opening Times
- Monday 08:00 - 20:00.
- Tuesday 08:00 - 20:00.
- Wednesday 08:00 - 20:00.
- Thursday 08:00 - 20:00.
- Friday 08:00 - 20:00.
- Saturday 09:00 - 20:00.
- Sunday 10:00 - 18:00.
Entrance (RVS Cafe - Main Entrance)
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Entrance Details
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- This information is for the entrance located in the Main Hospital Entrance foyer.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There are no doors at this entrance.
- The width of the door opening is 500cm.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Wayfinding signage is not available.
- The type of flooring in walkways and corridors is vinyl/laminate.
- The lighting levels are good.
Eating and Drinking
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Location and Access
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- The following information is for the café.
- The café is located to the right as you enter the Main Hospital Entrance.
- There is step-free access to the café.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system.
- There is a portable card machine available for payment.
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Service Counter(s)
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- The height of the counter is 88cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is laminate.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The distance between the floor and the underside of the lowest dining table is 58cm.
- The standard height for the underside of dining tables is 70cm.
- The surface height of the highest table is 110cm.
- Some tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- There are also high tables.
- The type of flooring in this area is laminate.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
- The nearest accessible toilet(s) is/are located towards the rear of the Main Entrance foyer on the left.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
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Comments
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- The nearest standard toilets are located just outside the shop, to the rear of the Main Entrance foyer.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Main Hospital Building Entrance and Reception link (new tab) - click here.
- WRVS Shop - Main Entrance link (new tab) - click here.