You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Costcutter.
• Costcutter link (new tab) - click here.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Barking.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The car park is located at the junction of Cambridge Road and Linton Road.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Front Right Entrance). Skip to the next section.

Outside Access (Front Right Entrance)

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• Entrance View
  • This information is for the entrance located at the front right of the venue.
  • There is step-free access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 310cm.

You are on Outside Access (Front Left Entrance). Skip to the next section.

Outside Access (Front Left Entrance)

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• Entrance View
  • This information is for the entrance located at the front left of the venue.
  • There is ramped/sloped access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 310cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located leading from the pavement to the entrance.
  • The gradient of the ramp/slope is slight.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 22m (24yd 2in) from the front right entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Ticket Barriers. Skip to the next section.

Ticket Barriers

• The ticket barriers are located straight ahead just after you enter via the front right entrance and to the left of the ticket office.
• The standard ticket barriers open automatically away from you and have an opening width of 62cm.
• The wide ticket barriers open automatically away from you and have an opening width of 106cm.
• The wide ticket barriers are suitable for wheelchair users and passengers with buggies/children.
• There is a member of staff available at the ticket barriers for any assistance needs or queries.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 2 - 4 member(s) of staff on duty.
• The station is staffed.
• There is an office to obtain help.
• The station is not staffed between 01.30-04.30.
• The office to obtain help is 35m (38yd 10in) from the front right entrance.
• This office is located to the rear of the main concourse.
• There is a ticket office.
• The ticket office is located to the left as you enter via the front right entrance.
• The ticket office is 15m (16yd 1ft) from the front right entrance.
• The train companies operating from within this station are C2C.
• The train companies that operate within this station include:.
• Please click here for access information for C2C.
• There is a taxi rank at the station.
• The taxi rank is located to the right as you face the station.
• The taxi rank is 15m (16yd 1ft) from the front right entrance.
• Shops and services within the station include Costcutters, a cafe, florist, dry cleaners, newsagents, jewellers and internet café.
• All key concourse shops and services have level access.
• There are 8 platform(s) in the station.
• The platform(s) accessed by lift is / are 1 and 2.
• The platform(s) accessed by ramp / slope is / are 1, 2, 3, 4, 5, 6, 7 and 8.
• The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1, 2, 3, 4, 5, 6, 7 and 8.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1, 2, 3, 4, 5, 6, 7 and 8.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are located on the main station concourse.
  • There is a wheelchair available to borrow.
  • To borrow a wheelchair, ask at the ticket office or speak with a member of staff.
• Comments View
  • Platform 1 can be accessed by lift from the concourse.
  • Access between all platforms is via a steep sloped subway.
  • Alternatively, there is stepped access to all platforms from the concourse.
  • Assistance can be provided by platform staff to get on and off the trains.

You are on Level Change (Platforms). Skip to the next section.

Level Change (Platforms)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading down to the platforms from the concourse.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located off the main concourse.
• The lift is a standard lift.
• The floors which are accessible by this lift are Concourse - Platform 1.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 22m (24yd 2in) from the front right entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 120cm (3ft 11in).
• The dimensions of the lift are 200cm x 280cm (6ft 7in x 9ft 2in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Level Change (Subway). Skip to the next section.

Level Change (Subway)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading to and from the subway.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.

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• Comments View
  • The subway access is located at the end of each platform.

You are on Platform 7 and 8 Waiting Room. Skip to the next section.

Platform 7 and 8 Waiting Room

• The entrance to the waiting room nearest the stairs has an 80cm wide ramp with handrails on both sides.
• The 80cm wide single door opens automatically by sliding.
• There is another entrance which has a 9cm step in front of it.
• The lightweight door opens away from you (push).
• The width of the door opening is 80cm.
• There is room for a wheelchair user to manoeuvre.
• All chairs are permanently fixed.
• Some chairs have armrests.
• Announcements are audible and visual.
• Lighting levels are bright.
• The waiting room / area does not have background music playing.
• There is space for an assistance dog to rest within the seating area.
• Vending machines are not available.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 50m (54yd 2ft) from the front right entrance.
  • This accessible toilet is located at the rear of the main concourse, opposite the entrance to platform 5.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from staff at the security barriers.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 166cm x 212cm (5ft 5in x 6ft 11in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a push button alarm in this cubicle.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 76cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).
• Comments View
  • The accessible toilet is used as the standard female toilet.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located at the rear of the main concourse, opposite the platform 6 entrance.
  • The male toilet(s) is/are approximately 40m (43yd 2ft) from the front right entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• A member of staff trained in BSL skills is not normally on duty.

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• Comments View
  • Staff are available to help Monday - Friday 06:00 - 23:00, except for Christmas Day and Boxing Day.