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Better Extreme Skatepark and Climbing Wall

Mayesbrook Park, Lodge Avenue, Dagenham, Essex, RM8 2JR

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Access Guide

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Introduction

Opening Times

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Goodmayes.
  • The nearest underground station is Upney.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the front of the venue.
    • The car park type is open air/surface.
    • There is/are 5 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 450cm (11ft 10in x 14ft 9in).
    • The nearest Blue Badge bay is 16m (17yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located to the side of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the main entrance.
    • The gradient of the ramp/slope is slight.

Reception

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • Comments View
    • Within the reception area there are security barriers that are held open during peak periods.
    • The width of the opening is 100cm.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Skatepark

  • The skatepark has multiple different sections.
  • The first section is known as the Beginners Section.
  • This section is built for people that are starting out, or just beginning to learn new skills to help build confidence on a skateboard as it features low slopes, a micro ramp and small obstacles.
  • Another of these sections is called the Street Zone.
  • This zone has been designed with ledges, flatbars, eurogaps, hips, rails and A-frames.
  • Another section of the skatepark is known as the Ramps/Bowl section.
  • This section features a 6ft deep bowl with a 2ft extension and nearly 3,500 square feet of mini ramp terrain.
  • There are experienced staff on hand at all times.
  • The indoor skateparks surface is predominantly wood with trims of metal.

Climbing Walls

  • There is a separate entrance to the left of the main entrance within the reception area to access the climbing wall area.
  • The single door leading to the climbing wall area is permanently held open and is 92cm in width.
  • There is a touch screen check-in service for those that have made there booking online.
  • The height of the touch screen is 130cm.
  • There is a safety briefing area beyond the entrance into the climbing area.
  • The height of the bench within this area is 45cm.
  • There are many different themed walls available.
  • Staff are available if assistance is required.

Viewing gallery

  • Access to the viewing gallery is via 15+ medium height steps.
  • There are handrails on both sides of the steps.
  • There are numerous seats without armrests surrounding tables that are approximately 70cm high.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
    • The accessible toilet is located to the right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 148cm x 312cm (4ft 10in x 10ft 3in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 83cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm (3ft 7in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 107cm (3ft 6in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 82cm (2ft 8in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located to the grass at the rear of the venue.
  • A member of staff trained in BSL skills is not normally on duty.