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The new name for DisabledGo

Cafe Zone

48 Whalebone Lane South, Dagenham, Essex, RM8 1BB

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Chadwell Heath.
  • The nearest underground station is Dagenham Heathway.

Opening Times

  • Monday 06:00 - 17:00.
  • Tuesday 06:00 - 17:00.
  • Wednesday 06:00 - 17:00.
  • Thursday 06:00 - 17:00.
  • Friday 06:00 - 17:00.
  • Saturday 06:00 - 17:00.
  • Sunday 06:00 - 17:00.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • There is not a/are not handrail(s) at the step(s).

Counter

  • The counter is 6m (6yd 1ft) from the entrance.
  • There is level access to the counter from the entrance.
  • The height of the counter is 126cm (4ft 2in).
  • There is not a lowered section.
  • The height of the counter is high.
  • Lighting levels are bright.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are not welcomed in public parts of the venue.
  • The lighting levels are bright.

Eating and Drinking

  • The following information is for the cafe.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the main entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • Takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Standard Toilet(s)

Toilet with Adaptations

  • There are not accessible toilets within this venue designated for public use.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.