You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a bar and restaurant.
• Services / facilities within the grounds include a driving range, 9 hole golf course and a short game practice area.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Dagenham.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Chadwell Heath.
• The nearest underground station is Dagenham Heathway.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:30 - 21:00.
• Tuesday 07:30 - 21:00.
• Wednesday 07:30 - 21:00.
• Thursday 07:30 - 21:00.
• Friday 07:30 - 21:00.
• Saturday 07:00 - 20:00.
• Sunday 07:00 - 20:00.

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• Comments View
  • Winter opening times are Monday to Friday 9-9 and weekends 8-9..

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • There are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are loose chippings.
  • The car park surface is loose chippings.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located to the front of the building.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 170cm (5ft 7in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 1 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are shallow.
• The steps do not have handrails.

You are on Outside Access (Greengate Entrance). Skip to the next section.

Outside Access (Greengate Entrance)

• This information is for the entrance located at the right side of the building.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 172cm (5ft 8in) wide.

You are on Level Change (Greengate Entrance). Skip to the next section.

Level Change (Greengate Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the entrance.
• The ramp or slope is permanent.
• The ramp does not have handrails.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 5m (16ft 5in) from the main entrance.
• The desk is 5m (16ft 5in) from the main entrance .
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• Lighting levels are medium.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are medium.

You are on Restaurant Bar Internal (Crowlands Cafe). Skip to the next section.

Restaurant Bar Internal (Crowlands Cafe)

• The following information is for the bar.
• Once inside, there is level access to the service.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks can be brought to the table.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 9m (9yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 68cm (2ft 3in).
• The distance between the floor and the highest table is 105cm (3ft 5in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied hot and cold meals.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 6m (6yd 1ft) from the main entrance.
  • This accessible toilet is located to the right as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 138cm x 205cm (4ft 6in x 6ft 9in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 60cm (1ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 102cm (3ft 4in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located to the left as you enter.
  • The female toilets are 3m (9ft 10in) from the main entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilets are located to the right as you enter.
  • The male toilets are 8m (26ft 3in) from the main entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located at the edge of the car park.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.