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DABD (UK) Personalisation

Pembroke Gardens, Dagenham, Essex, RM10 7YP

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Access Guide

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Introduction

  • Comments View
    • DABD (uk) develops and provides a range of services and programmes to promote and support independent living, personal development and choice.
    • Services include: support to find work, welfare benefits advice and personal care support.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Dagenham.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Chadwell Heath.
  • The nearest underground station is Dagenham East.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is concrete.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue off Pembroke Gardens.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 80cm (2ft 7in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • Motorised scooters are welcomed in public parts of the venue.
  • Lighting levels are medium.

Standard Toilet(s)

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 6m (6yd 1ft) from the main entrance.
    • This accessible toilet is located on the main corridor in the standard toilet cubicles.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • The door opens inwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 125cm x 170cm (4ft 1in x 5ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is not a wash basin.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • The sink and towel dispenser are outside the cubicle.
    • The female accessible toilet is identical except it's a mirror image with the transfer space on the opposite side.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.