You are on Opening Times (Station). Skip to the next section.

Opening Times (Station)

• Monday 05:15 - 23:30.
• Tuesday 05:15 - 23:30.
• Wednesday 05:15 - 23:30.
• Thursday 05:15 - 23:30.
• Friday 05:15 - 23:30.
• Saturday 05:15 - 23:30.
• Sunday 06:15 - 23:30.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Dagenham Dock.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the station.
• There is level access into the venue.
• There are no doors at this entrance.
• The width of the door opening is 600cm (19ft 8in).

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • An accessible security gate is located to the right of the ticket barriers and is 75cm+ wide.

You are on Level Change (Platforms). Skip to the next section.

Level Change (Platforms)

• There is a ramp/slope to access this area/service.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 117cm (3ft 10in).

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• Comments View
  • This slope leads to platforms 1 and 2.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is an office to obtain help.
• The station is not staffed between 00:00 - 05:15.
• The office to obtain help is 4m (4yd 1ft) from the main entrance.
• This office is located to the right as you enter.
• There is not a ticket office.
• The train companies operating from within this station are London Underground.
• The train companies that operate within this station include:.
• Please click here for access information for Transport for London.
• There is not a taxi rank at the station.
• There are 2 platform(s) in the station.
• The platform(s) accessed by ramp / slope is / are 1 and 2.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1 and 2.
  • Accessible toilets are located on the platform(s).
  • Accessible toilets are located on platform(s) 1 and 2.
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1 and 2.
• The platform(s) accessed by ramp / slope is / are 1 and 2.

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• Comments View
  • There are indoor waiting rooms located in the middle of platforms 1 and 2, with step free access.

You are on Waiting Room. Skip to the next section.

Waiting Room

• There is ramped/sloped access to the waiting room.
• The entrance is clearly signed.
• The waiting room door does/do contrast visually with its immediate surroundings.
• The door(s) is/are single, manual (away from you), with a width of 108cm.
• The door has a closer and maybe difficult for some to open.
• The type of flooring in the waiting room is vinyl.
• There is high colour contrast between the walls and floor.
• There is bench seating within the waiting room.
• There is a space for a wheelchair user to wait within the seating area.
• There are audible announcements in the waiting lounge.
• There is not a departure screen in the waiting room.
• There is not a hand sanitiser in this waiting room.
• The lighting levels are good.

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• Comments View
  • There is a similar door on the opposite side.
  • There is ramp within the waiting area from the doors to the benches.

You are on Level Change (Waiting Room). Skip to the next section.

Level Change (Waiting Room)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located within the Waiting Room.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Comments View
  • The accessible toilet was unavailable for public use at the time of the survey (25 October 2023).

You are on Level Change (Accessible Toilet). Skip to the next section.

Level Change (Accessible Toilet)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of the accessible toilet.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on Platform 1.
  • The female and male toilets are approximately 50m (54yd 2ft) from the main entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.
• Comments View
  • The standard toilets were locked at the time of survey.

You are on Level Change (Standard Toilets). Skip to the next section.

Level Change (Standard Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the female and male standard toilets.
• There is/are 1 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is not a/are not handrail(s) at the step(s).

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.

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• Comments View
  • Whenever services are running, station staff can accompany you to the train and help you on board and, if needed, can arrange for you to be met at your destination.