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Robert Jeyes Community Library

High Road, Chadwell Heath, Romford, Essex, RM6 6AS

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Access Guide

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Introduction

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Chadwell Heath.
  • The nearest underground station is Barkingside.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the side of the venue.
    • The car park type is open air/surface.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 340cm x 500cm (11ft 2in x 16ft 5in).
    • The nearest Blue Badge bay is 8m (8yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 12m (13yd 4in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is block paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Opening Times

  • Monday 10:00 - 17:00.
  • Tuesday 10:00 - 17:00.
  • Wednesday 10:00 - 17:00.
  • Thursday 10:00 - 17:00.
  • Friday 10:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 140cm (4ft 7in).
  • Second set of doors View
    • There is a small raised threshold in the doorway.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are double (with one leaf locked).
    • The width of the door opening is 140cm (4ft 7in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Reception

  • The desk/counter is 8m (8yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • There is a touch screen.
  • The touch screen is at a suitable height for a wheelchair user.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are medium.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does have computers with accessible software.
  • Accessible software includes Zoomtext.
  • Auxiliary aids are available for computer users.
  • A height adjustable chair is / are available.
  • Other computer auxiliary aids include Browse Aloud software.

Standard Toilet(s)

Toilet with Adaptations (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
    • The accessible toilet is located at the rear of the venue.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 220cm x 260cm (7ft 3in x 8ft 6in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 150cm (4ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the external door and wall.
    • There is a high colour contrast between the internal door and wall.
    • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located inside the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
  • Comments View
    • The baby change facilities are portable.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the car park area.
  • A member of staff trained in BSL skills is not normally on duty.
  • Home visits / services are available.