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Sporthouse

Mayesbrook Park, Lodge Avenue, Dagenham, Essex, RM8 2JR

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Access Guide

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Introduction

  • Services / facilities within the building include sports halls, fitness suite.
  • Services / facilities within the grounds include track and field.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Dagenham.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Dagenham Dock.
  • The nearest underground station is Becontree.

Opening Times

  • Monday 06:30 - 22:00.
  • Tuesday 06:30 - 22:00.
  • Wednesday 06:30 - 22:00.
  • Thursday 06:30 - 22:00.
  • Friday 06:30 - 22:00.
  • Saturday 08:00 - 17:00.
  • Sunday 08:00 - 17:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the side of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
    • The nearest designated bay is 45m (49yd) from the main entrance.
    • The furthest designated bay is 105m (115yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 170cm (5ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 170cm (5ft 7in) wide.
  • Comments View
    • Although there is level access in front of the entrance, there is a dropped kerb with slope leading from the car park.

Reception

  • The reception desk is 10m (32ft 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played within the gym.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located ahead as you pass reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 23m (25yd) from main entrance.
  • The clear door width is 118cm (3ft 10in).
  • The dimensions of the lift are 160cm x 136cm (5ft 3in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Restaurant Bar Internal (Cafe/Bar)

  • The following information is for the bar.
  • Once inside, there is level access to the service.
  • Food is available from the bar.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 38m (42yd) from the lift.
  • The distance between the floor and the lowest table is 35cm (1ft 2in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the first and second floors.
    • The fitness suite is 60m (66yd) from the lift.
    • There is level access to the fitness suite.
    • Level access is by lift.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • Training provided is dis.
    • A portable hearing loop is available for induction.
    • Staff are trained to use the portable hearing loop.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • Equipment suitable for mobility or sensory impaired users includes Multi gym, Sci-fit arm cycle, cable pull machine, treadmills, cross trainers, bike machines and rowing machine.
    • There are areas on the second floor which have easy ramps or 1 step leading to the free weights.

Other Floors (Gym)

  • Steps View
    • The floors which are accessible by stairs are 1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.

Lift (Gym)

  • There is a lift for public use.
  • The lift is located to the rear of the 1st floor.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2.
  • The platform lift accesses a small level change.
  • The lift is 65m (71yd) from main lift.
  • The clear door width is 105cm (3ft 5in).
  • The dimensions of the lift are 115cm x 145cm (3ft 9in x 4ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Accessible Changing Room (Changing Rooms 5 - 8)

  • There is not a Changing Places facility available.
  • There are accessible changing rooms available.
  • The accessible changing rooms are located to the rear of the ground floor corridor.
  • The accessible changing room is 80m (87yd) from the main entrance.
  • The accessible changing room is 12m (13yd) from the sports hall.
  • The accessible changing room is 70m (77yd) from the reception desk.
  • The facilities available in the accessible changing room are a wheel in shower.
  • Other facilities available are adapted toilet.
  • There is level access to the changing room.
  • Comments View
    • Adapted toilet cubicles are available within all adapted changing areas.

Accessible Shower (Changing Rooms 5 - 8)

  • Accessible shower facilities are available.
  • The showers are located within the adapted changing rooms.
  • The facilities available in the accessible shower are an adjustable shower head and handrails.
  • There is level access to the services from the shower facilities.

Standard Changing Room (Changing Rooms 1 - 4)

  • There are standard changing rooms available.
  • The standard changing room is 25m (27yd) from the main entrance.
  • The standard changing room is 10m (32ft 10in) from the reception desk.
  • The standard changing room is 10m (32ft 10in) from the sports hall.
  • The standard changing rooms are located on the ground floor corridor.
  • There is level access to the standard changing rooms.

Standard Shower (Changing Rooms 1 - 4)

  • There are standard level access shower facilities available.
  • The showers are located within the standard changing rooms.
  • There is level access to the services from the shower facilities.

Accessible Toilet (1st Floor)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
    • This accessible toilet is located on the 1st floor foyer.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 118cm (3ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 180cm x 190cm (5ft 11in x 6ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 107cm (3ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 112cm (3ft 8in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is an identical toilet to the side of this one with transfer space on the right.

Accessible Toilet (Accessible changing room)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the changing room entrance.
    • This accessible toilet is located within the adapted changing rooms.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 255cm x 225cm (8ft 4in x 7ft 5in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 182cm (5ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There are identical adapted toilets within all accessible changing rooms. Transfer space within each toilet varies.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.