Access Guide
Introduction
- Services / facilities within the building include sports halls, fitness suite.
- Services / facilities within the grounds include track and field.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Dagenham.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Dagenham Dock.
- The nearest underground station is Becontree.
Opening Times
- Monday 06:30 - 22:00.
- Tuesday 06:30 - 22:00.
- Wednesday 06:30 - 22:00.
- Thursday 06:30 - 22:00.
- Friday 06:30 - 22:00.
- Saturday 08:00 - 18:00.
- Sunday 08:00 - 18:00.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There are 10+ designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
- The nearest designated bay is 45m (49yd) from the main entrance.
- The furthest designated bay is 105m (115yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 170cm (5ft 7in) wide.
-
Second set of doors
View
- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 170cm (5ft 7in) wide.
-
Comments
View
- Although there is level access in front of the entrance, there is a dropped kerb with slope leading from the car park.
Reception
- The reception desk is 10m (32ft 10in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk has a lowered section.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played within the gym.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are varied.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
Lift
- There is a lift for public use.
- The lift is located ahead as you pass reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 23m (25yd) from main entrance.
- The clear door width is 118cm (3ft 10in).
- The dimensions of the lift are 160cm x 136cm (5ft 3in x 4ft 6in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Restaurant Bar Internal (Café / Bar)
- The following information is for the bar.
- Once inside, there is level access to the service.
- Food is available from the bar.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 38m (41yd 1ft) from the lift.
- The distance between the floor and the lowest table is 35cm (1ft 2in).
- The distance between the floor and the highest table is 73cm (2ft 5in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied.
-
Comments
View
- The café / bar is located on the first floor.
Fitness Suite
-
Access to Fitness Suite
View
- The fitness suite is located on the first and second floors.
- The fitness suite is 60m (66yd) from the lift.
- There is step free access to the fitness suite.
- Level access is by lift.
-
Fitness Suite (General)
View
- Staff receive no training in assisting disabled people.
- Training provided is dis.
- A portable hearing loop is available for induction.
- Staff are trained to use the portable hearing loop.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
-
Comments
View
- Equipment suitable for mobility or sensory impaired users includes Multi gym, Sci-fit arm cycle, cable pull machine, treadmills, cross trainers, bike machines and rowing machine.
- There are areas on the second floor which have easy ramps or 1 step leading to the free weights.
Other Floors (Gym)
-
Steps
View
- The floors which are accessible by stairs are 1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift (Gym)
- There is a lift for public use.
- The lift is located to the rear of the 1st floor.
- The lift is a standard lift.
- The floors which are accessible by this lift are 1-2.
- The platform lift accesses a small level change.
- The lift is 65m (71yd) from main lift.
- The clear door width is 105cm (3ft 5in).
- The dimensions of the lift are 115cm x 145cm (3ft 9in x 4ft 9in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Accessible Changing Room (Changing Rooms 5 - 8)
- There is not a Changing Places facility available.
- There are accessible changing rooms available.
- The accessible changing rooms are located to the rear of the ground floor corridor.
- The accessible changing room is 80m (87yd) from the main entrance.
- The accessible changing room is 12m (13yd) from the sports hall.
- The accessible changing room is 70m (77yd) from the reception desk.
- The facilities available in the accessible changing room are a wheel in shower.
- Other fixtures/facilities available include; adapted toilet.
- There is level access to the changing room.
-
Comments
View
- Adapted toilet cubicles are available within all adapted changing areas.
Accessible Shower (Changing Rooms 5 - 8)
- Accessible shower facilities are available.
- The showers are located within the adapted changing rooms.
- The facilities available in the accessible shower are an adjustable shower head and handrails.
- There is level access to the services from the shower facilities.
Standard Changing Room (Changing Rooms 1 - 4)
- There are standard changing rooms available.
- The standard changing room is 25m (27yd) from the main entrance.
- The standard changing room is 10m (32ft 10in) from the reception desk.
- The standard changing room is 10m (32ft 10in) from the sports hall.
- The standard changing rooms are located on the ground floor corridor.
- There is level access to the standard changing rooms.
-
Comments
View
- Saunas are available within all standard changing areas.
Standard Shower (Changing Rooms 1 - 4)
- There are standard level access shower facilities available.
- The showers are located within the standard changing rooms.
- There is level access to the services from the shower facilities.
Toilet with Adaptations (Right Hand Transfer 1st Floor)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
- This accessible toilet is located on the 1st floor foyer.
- There is level access to this accessible toilet.
- This is by lift.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 118cm (3ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 180cm x 190cm (5ft 11in x 6ft 3in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 107cm (3ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 112cm (3ft 8in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are moderate to good.
-
Comments
View
- There is an identical toilet to the side of this one with transfer space on the right.
Toilet with Adaptations (Left Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is no signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the changing room entrance.
- This accessible toilet is located within the adapted changing rooms.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 255cm x 225cm (8ft 4in x 7ft 5in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 182cm (5ft 12in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are moderate to good.
-
Comments
View
- There are identical adapted toilets within all accessible changing rooms. Transfer space within each toilet varies.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located on the first floor foyer.
- The female and male toilets are 12m (13yd) from the lift.
- Inside the venue, there is level access to the female and male toilet.
- This is by lift.
- Lighting levels are medium.
-
Comments
View
- Standard toilets are also available within the changing rooms.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.