Access Guide
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Barking.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Barking.
- The nearest underground station is Becontree.
Opening Times
- Monday 09:00 - 16:30.
- Tuesday 09:00 - 16:30.
- Wednesday 09:00 - 16:30.
- Thursday 09:00 - 16:30.
- Friday 09:00 - 16:30.
- Saturday Closed.
- Sunday Closed.
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Comments
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- These are the core hours but the centre may be open some evening and weekends.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does have a height restriction barrier.
- The maximum height is 270.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Although there is not a designated marked parking bay one of the standard bays will always be made available to Blue Badge holders.
Outside Access (Office Building Entrance)
- This information is for the entrance located off the car park.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 82cm (2ft 8in) wide.
Level Change (Office Building Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the right as you face the entrance.
- The ramp or slope is permanent.
- The width of the ramp or slope is 116cm (3ft 10in).
Outside Access (Contact Suite Entrance)
- This information is for the entrance located off the car park.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are permanently held open.
- The door opening is 80cm (2ft 7in) wide.
Level Change (Contact Suite Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- The width of the ramp or slope is 126cm (4ft 2in).
Outside Access (Hall Entrance)
- This information is for the entrance located off the car park.
- There is not level access into the venue.
- The main door(s) open automatically (away from you).
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Second set of doors
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- The automatic doors are push pad activated.
- The doors are single width.
- The door opening is 89cm (2ft 11in) wide.
Level Change (Hall Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- The ramp does have handrails.
- The handrails are on the right going up.
- The width of the ramp or slope is 107cm (3ft 6in).
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located between the kitchen and the hall.
- The female toilet(s) is/are approximately 6m (6yd 1ft) from the kitchen entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located between the kitchen and the hall.
- The male toilet(s) is/are approximately 4m (4yd 1ft) from the kitchen entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are medium.
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Comments
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- An additional male standard toilet is located in the office building.
Toilet with Adaptations (Contact Suite)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and tactile signage on or near the toilet door.
- This accessible toilet is approximately 2m (2yd 7in) from the office building entrance.
- This accessible toilet is located in the office building.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 76cm (2ft 6in).
- The door is heavy.
- The dimensions of the accessible toilet are 170cm x 210cm (5ft 7in x 6ft 11in).
- There is not a lateral transfer space.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are not available.
- There is a shelf within the accessible toilet.
- The shelf is higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 115cm (3ft 9in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 115cm (3ft 9in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 76cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Toilet with Adaptations (Hall)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 9m (9yd 2ft) from the main entrance.
- The accessible toilet is located beyond the kitchen area.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door weight is light.
- The dimensions of the accessible toilet are 165cm x 165cm (5ft 5in x 5ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 102cm (3ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There are not mirrors.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The height of the sink is 81cm (2ft 8in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is normally on duty.
- Home visits / services are available.
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Comments
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- Audio and easyread documents can be produced on request.
- There are members of staff who have training in Makaton sign language.