You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Barking.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Barking.
• The nearest underground station is Becontree.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 16:30.
• Tuesday 09:00 - 16:30.
• Wednesday 09:00 - 16:30.
• Thursday 09:00 - 16:30.
• Friday 09:00 - 16:30.
• Saturday Closed.
• Sunday Closed.

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• Comments View
  • These are the core hours but the centre may be open some evening and weekends.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does have a height restriction barrier.
  • The maximum height is 270.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Although there is not a designated marked parking bay one of the standard bays will always be made available to Blue Badge holders.

You are on Outside Access (Office Building Entrance). Skip to the next section.

Outside Access (Office Building Entrance)

• This information is for the entrance located off the car park.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 82cm (2ft 8in) wide.

You are on Level Change (Office Building Entrance). Skip to the next section.

Level Change (Office Building Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the right as you face the entrance.
• The ramp or slope is permanent.
• The width of the ramp or slope is 116cm (3ft 10in).

You are on Outside Access (Contact Suite Entrance). Skip to the next section.

Outside Access (Contact Suite Entrance)

• This information is for the entrance located off the car park.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are permanently held open.
• The door opening is 80cm (2ft 7in) wide.

You are on Level Change (Contact Suite Entrance). Skip to the next section.

Level Change (Contact Suite Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• The width of the ramp or slope is 126cm (4ft 2in).

You are on Outside Access (Hall Entrance). Skip to the next section.

Outside Access (Hall Entrance)

• This information is for the entrance located off the car park.
• There is not level access into the venue.
• The main door(s) open automatically (away from you).

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The doors are single width.
  • The door opening is 89cm (2ft 11in) wide.

You are on Level Change (Hall Entrance). Skip to the next section.

Level Change (Hall Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• The ramp does have handrails.
• The handrails are on the right going up.
• The width of the ramp or slope is 107cm (3ft 6in).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located between the kitchen and the hall.
  • The female toilet(s) is/are approximately 6m (6yd 1ft) from the kitchen entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located between the kitchen and the hall.
  • The male toilet(s) is/are approximately 4m (4yd 1ft) from the kitchen entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are medium.
• Comments View
  • An additional male standard toilet is located in the office building.

You are on Accessible Toilet (Contact Suite). Skip to the next section.

Accessible Toilet (Contact Suite)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and tactile signage on or near the toilet door.
  • This accessible toilet is approximately 2m (2yd 7in) from the office building entrance.
  • This accessible toilet is located in the office building.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 76cm (2ft 6in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 170cm x 210cm (5ft 7in x 6ft 11in).
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are not available.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 115cm (3ft 9in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 115cm (3ft 9in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 76cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Accessible Toilet (Hall). Skip to the next section.

Accessible Toilet (Hall)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 9m (9yd 2ft) from the main entrance.
  • The accessible toilet is located beyond the kitchen area.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door weight is light.
  • The dimensions of the accessible toilet are 165cm x 165cm (5ft 5in x 5ft 5in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 102cm (3ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There are not mirrors.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 81cm (2ft 8in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• A member of staff trained in BSL skills is normally on duty.
• Home visits / services are available.

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• Comments View
  • Audio and easyread documents can be produced on request.
  • There are members of staff who have training in Makaton sign language.