You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:15 - 20:00.
• Tuesday 08:15 - 20:00.
• Wednesday 08:15 - 20:00.
• Thursday 08:15 - 20:00.
• Friday 08:15 - 20:00.
• Saturday 08:15 - 20:00.
• Sunday 11:00 - 17:00.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Barking.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Barking.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There are 10+ designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 350cm x 550cm (11ft 6in x 18ft 1in).
  • The nearest designated bay is 14m (15yd) from the Car Park Roof Level Entrance.
  • The furthest designated bay is 50m (55yd) from the Car Park Lower Level Entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does have to cross a road.
  • The road is generally quiet.
  • The car park does have a height restriction barrier.
  • The maximum height is 330.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The height restriction on the upper level of the car park is 260cm.

You are on Outside Access (Car Park Lower Level Entrance). Skip to the next section.

Outside Access (Car Park Lower Level Entrance)

• This information is for the entrance located in the lower car park, outside Asda.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 127cm (4ft 2in) wide.

You are on Outside Access (Car Park Roof Level Entrance). Skip to the next section.

Outside Access (Car Park Roof Level Entrance)

• This information is for the entrance located on level 2.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 146cm (4ft 9in) wide.

You are on Level Change (Car Park Roof Level Entrance). Skip to the next section.

Level Change (Car Park Roof Level Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

You are on Outside Access (Station Parade Entrance). Skip to the next section.

Outside Access (Station Parade Entrance)

• This information is for the entrance located in Station Parade.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 123cm (4ft 0in) wide.

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• Comments View
  • This entrance gives access to the upper level of the shopping centre.

You are on Level Change (Station Parade Entrance). Skip to the next section.

Level Change (Station Parade Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

You are on Outside Access (Ripple Road Entrance). Skip to the next section.

Outside Access (Ripple Road Entrance)

• This information is for the entrance located in Ripple Road.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 128cm (4ft 2in) wide.

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• Comments View
  • This entrance gives access to the lower mall.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are bright.

You are on Level Change (Lower Level). Skip to the next section.

Level Change (Lower Level)

• There is a ramp or slope to access this service.
• The ramp or slope is located in the mall leading to the Ripple Road Entrance.
• The ramp or slope is permanent.

You are on No Level Access - Upper Level. Skip to the next section.

No Level Access - Upper Level

• There is a ramp or slope to access this area/service.
• The ramp or slope is located in the mall leading to the station Parade Entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.

You are on Other Floors. Skip to the next section.

Other Floors

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• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are 0-1.
  • The escalators steps are not clearly marked.
  • The head and foot of the escalators are not clearly marked.
  • The lighting level is bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located just beyond the car park entrances.
• The lift is a standard lift.
• The floors which are accessible by this lift are 0-1-2.
• The lift is 7m (22ft 12in) from Car Park Lower Level Entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 138cm x 190cm (4ft 6in x 6ft 3in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is medium.

You are on Toilet with Adaptations (Male). Skip to the next section.

Toilet with Adaptations (Male)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 70m (76yd 1ft) from the lift.
  • This accessible toilet is located in the standard male toilet.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a male only toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from security staff and cleaners.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 76cm (2ft 6in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 145cm x 192cm (4ft 9in x 6ft 4in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 74cm (2ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are bright.
• Comments View
  • There is an identical cubicle within the standard female toilet.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located on the upper level.
  • The female and male toilets are 70m (77yd) from the lift.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the parent and baby room next to the toilets.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.
  • This is by lift.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• A member of staff trained in BSL skills is not normally on duty.