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Duchess of Kent

143 Brook Street, Erith, Kent, DA8 1JD

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Access Guide

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COVID-19 Information

  • The information in this section was taken in April 2021.
  • Upon entering, customers must have a face covering and use sanitizer provided at the table at entrance.
  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • Hand sanitisers are available inside the venue.
  • There is a limited number of people allowed inside.
  • There is clear signage inside to help with social distancing.
  • Toilets are available.

Opening Times

  • Monday 11:00 - 00:00.
  • Tuesday 11:00 - 00:00.
  • Wednesday 11:00 - 00:00.
  • Thursday 11:00 - 00:00.
  • Friday 11:00 - 00:00.
  • Saturday 11:00 - 00:00.
  • Sunday 11:00 - 00:00.

Location

  • The venue is situated outside the centre of the area.
  • This venue is situated in Northumberland Heath.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Barnehurst Rail.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 205cm x 570cm (6ft 9in x 18ft 8in).
    • On street Blue Badge parking is located at the front of the venue.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Accessible Entrance)

  • This information is for the entrance located facing Brook Street.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 78cm (2ft 7in).

Outside Access (Main Entrance)

  • This information is for the entrance located at the front corner of the venue, at the junction of Brook Street and Sussex Road.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 83cm (2ft 9in).

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located in the doorway.
  • There is / are 1 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Outside Access (Garden Access)

  • This information is for the entrance located at the rear of the venue.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 137cm (4ft 6in).

Level Change (Garden Access)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the doorway.
  • There is/are 1 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).

Inside Access

  • There is not level access to the service(s).
  • This venue does play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Other Floors (Function Room)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting level is medium.
  • Other View
    • The services on the floors which are not accessible are the function room.

Eating and Drinking

  • The following information is for the bar.
  • The bar does serve food.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 5m (16ft 5in) from the side entrance.
  • The distance between the floor and the lowest table is 44cm (1ft 5in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold food.

Standard Toilet(s)

Level Change (Toilets and Pool Room)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the doorways to the toilets.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are low to moderate.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • There are similar steps leading at the doorway leading from the bar to the pool room.
    • The pool room leads to the garden access.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.