Access Guide
Introduction
- Services / facilities within the building include Day Support, Transport Advice & Information Services, Housing Occupational Therapy Service, Individual Budget & Direct Payment Support Service - Brokerage for Care, Information Service, Living Solutions Equipment Shop, ICES Store, Physical Disability Registration Service, Sensory Support Services, Hairdresser and Chiropodist.
- Services / facilities within the grounds include Bexley Wheelchair Service, Bexley Integrated Community Equipment Service, Bexley Deaf Centre.
- Related link Living Solutions Equipment Shop.
- Http://www.disabledgo.com/access-guide/london-borough-of-bexley/living-solutions-equipment-shop
- Related link Bexley Integrated Community Equipment Service.
- Https://www.accessable.co.uk/london-borough-of-bexley/access-guides/bexley-integrated-community-equipment-service
- Related link Bexley Wheelchair Service and Assessment Centre.
- Https://www.accessable.co.uk/london-borough-of-bexley/access-guides/bexley-wheelchair-service-and-assessment-centre
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Slade Green.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Slade Green.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There are 4 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 395cm x 595cm (12ft 12in x 19ft 6in).
- The nearest designated bay is 4m (13ft 1in) from the main entrance.
- The furthest designated bay is 14m (15yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located in front of the Main Entrance.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 130cm (4ft 3in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 118cm (3ft 10in) wide.
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Comments
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- The automatic doors are operated by movement sensor.
Outside Access (Day Centre Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 130cm (4ft 3in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are single width.
- The door opening is 105cm (3ft 5in) wide.
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Comments
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- The outer doors are operated by movement sensor.
- The second set of doors are operated by push button. The button is within reach of a wheelchair user.
Level Change (Day Centre Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
Outside Access (Living Solutions Equipment Shop External Entrance)
- This information is for the entrance located leading from the car park into the venue.
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 74cm (2ft 5in) wide.
Outside Access (Garden)
- This information is for the entrance located at the front of the venue.
- There is level access into the venue.
- The main doors open automatically.
- The doors are single width.
- The door opening is 85cm (2ft 9in) wide.
Level Change (Garden)
- There are two moderate ramps in the garden, leading to different areas.
Reception
- The reception desk is 3m (9ft 10in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk has a lowered section.
- Lighting levels are medium.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a portable loop.
- Staff are trained to use system.
Outside Access (Living Solutions Equipment Shop Internal Entrance)
- This information is for the entrance located off the main corridor.
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are permanently held open.
- The door opening is 80cm (2ft 7in) wide.
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played in some parts of the venue.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are medium.
- Customers can charge scooters or wheelchairs at the venue.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located at the rear of the venue.
- The fitness suite is 25m (27yd) from the main entrance.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are light.
- The opening is 76cm wide.
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Fitness Suite (General)
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- Staff receive some training in assisting disabled people.
- Training provided is by the company.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Restaurant Bar Internal
- The following information is for the cafe.
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 11m (12yd 1in) from the main entrance.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- The distance between the floor and the highest table is 69cm (2ft 3in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are not clearly written.
- Menus are presented in contrasting colours.
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Comments
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- Staff tell service users what meals are available each day.
Toilet with Adaptations (Clos-o-Mat Toilet)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- The accessible toilet is 13m (14yd 8in) from the main entrance.
- The accessible toilet is located in the standard female facility.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is not a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 89cm (2ft 11in).
- The dimensions of the accessible toilet are 157cm x 200cm (5ft 2in x 6ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 60cm (1ft 12in).
- There is a dropdown rail on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (4") from floor).
- Disposal facilities are not available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- There is a shelf within the accessible toilet.
- There are not mirrors.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The height of the sink is 75cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- There is a male facility available in the standard male toilet, with similar specifications.
Toilet with Adaptations (Personal Assistance One)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 12m (13yd) from the main entrance.
- The accessible toilet is located straight ahead on the left after you enter.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 308cm x 90cm (10ft 1in x 2ft 11in).
- Floor manoeuvring space is not clear in the accessible toilet.
- There is a lateral transfer space.
- The tap type is lever.
- There is not a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are not available.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The sink is 75cm (2ft 6in) high.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a low colour contrast between the internal door and wall.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
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Comments
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- The facility is equipped with a powered overhead hoist.
- The door is push pad operated.
Changing Places (Personal Assistance Two)
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Location and access
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- The facility is located straight ahead after you enter.
- The facility is 16m (17yd) from the main entrance.
- There is level access to the facility.
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Dimensions and features
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- You do not need a key for the facility.
- The dimensions of the facility are 352cm x 480cm (11ft 7in x 15ft 9in).
- The facility changing bench height is adjustable.
- The facility changing bench is free standing.
- The length of the bench is 190cm (6ft 3in).
- The facility hoist is mobile.
- The facility toilet has a transfer space on both sides.
- The transfer space on the left as you face the toilet is 84cm (2ft 9in).
- The transfer space on the right as you face the toilet is 240cm (7ft 10in).
- Wall mounted rails are not available.
- Drop down rails are provided.
- As you face the toilet the drop down rails are on both sides.
- The type of sink is fixed.
- Wall mounted hand rails are available at the sink.
- As you face the sink, rails are available on both sides.
- Disposal facilities are available.
- A privacy screen is available.
- Wide tear off paper roll is not available.
- The facility has a non slip floor.
- A functioning emergency alarm is not available.
- No emergency alarm is fitted in the cubicle.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located straight ahead on the left after you enter.
- The female toilets are 13m (14yd) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilets are located straight ahead on the left after you enter.
- The male toilets are 11m (12yd) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are medium.
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Comments
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- The facilities are equipped with drop down rails and emergency cords.
- The doors leading into the facilities are push pad operated.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level 3.