Skip to main content

ASDA

Station Road, Belvedere, Kent, DA17 6DF

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include foodstore, clothing, home, electrical, cafe, click and collect point.
  • Services / facilities within the grounds include a drive in click and collect point, charging point for electric vehicles.

Opening Times

  • Monday 07:00 - 23:00.
  • Tuesday 07:00 - 23:00.
  • Wednesday 07:00 - 23:00.
  • Thursday 07:00 - 23:00.
  • Friday 07:00 - 23:00.
  • Saturday 07:00 - 22:00.
  • Sunday 10:00 - 16:00.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Belvedere.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Belvedere.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 430cm x 500cm (14ft 1in x 16ft 5in).
    • The nearest designated bay is 45m (49yd 8in) from the main entrance.
    • The furthest designated bay is 75m (82yd 1in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is a designated drop off point.
    • The drop off point is located to the front right of the store.
  • Comments View
    • There a 4 parking bays for charging electric vehicles.
    • Two of these are extra wide bays like the Blue Badge bays.
    • There are 3 covered bays for the click and collect service.
    • Staff will load goods from the click and collect vehicle into the customer's car.
    • There is a level footpath from all of these bays to the store.
    • The car park is shared with the adjacent B&Q store.
    • Some of the Blue Badge bays in front of the B&Q store are 15m from the Asda store main entrance.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 210cm (6ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 210cm (6ft 11in) wide.

Reception (Customer Services)

  • The desk is 4m (4yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Comments View
    • The customer service desk is the contact point for special trolleys.
    • These include a trolley with a perching seat and one with a seat for an older disabled child.
    • Keys for the electric scooters are also available.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Eating and Drinking (Café)

  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 45m (49yd 8in) from the main entrance.
  • The distance between the floor and the lowest table is 62cm (2ft).
  • The distance between the floor and the highest table is 74cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is meals and snacks.
  • Opening Times View
    • Monday 08:00 - 18:00.
    • Tuesday 08:00 - 18:00.
    • Wednesday 08:00 - 18:00.
    • Thursday 08:00 - 18:00.
    • Friday 08:00 - 18:00.
    • Saturday 08:00 - 19:00.
    • Sunday 10:00 - 16:00.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is Braille, tactile, and pictorial signage on or near the toilet door.
    • The accessible toilet is 70m (76yd 1ft) from the main entrance.
    • The accessible toilet is located to the far right of the store through the café.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 180cm x 390cm (5ft 11in x 12ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (4") from floor).
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 120cm (3ft 11in) high.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located to the far right of the building, through the café.
    • The female and male toilets are 75m (82yd 1in) from the main entrance.
    • Inside the venue, there is level access to the female and male toilet.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the parent and child room.
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • Baby changing is ona fixed bench, next to the sink.
    • The bench is 90cm high.
    • This large room also contains a toilet and chair.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • Home visits / services are not available.