Access Guide
Introduction
- Services / facilities within the building include a main hall, Refresh Cafe, sports hall and a kitchen.
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Comments
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- Please see the church website for details of the weekly programme and special events.
- These include youth clubs and the Evergreen Club for over 50s.
- The cafe closes for the school summer holidays.
- All spaces within the building are available to hire.
Location
- The venue is situated within the centre of the area.
- This venue is situated in Upper Belvedere.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Belvedere.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- There are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is block paving.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There is a moderate slope across the car park leading up from the pedestrian/vehicle entrance towards the building.
Outside Access (Refresh Centre Entrance)
- This information is for the entrance located to the left of the church building.
- There is not level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The main doors open away from you (push).
- The doors are double width.
- The doors are permanently held open.
- The door opening is 140cm (4ft 7in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open both ways.
- The doors are double width.
- The doors are heavy.
- The door opening is 138cm (4ft 6in) wide.
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Comments
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- The second door opens from the lobby into the cafe on the left.
- There is also a door to the right into the church.
- The door is single, heavy and opens away (push).
- The door is 85cm wide.
- This entrance is generally used as the main entrance into the building.
Level Change (Refresh Centre Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
- The ramp does not have handrails.
Outside Access (Church Entrance)
- This information is for the entrance located at the front of the church.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 140cm (4ft 7in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 135cm (4ft 5in) wide.
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Comments
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- These doors are only used for church services when the doors would be held open.
Level Change (Church Entrance)
- There are steps to access this area / service.
- The steps are located leading to the entrance.
- There is / are 5 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on both sides.
Inside Access
- There is level access to the service.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- The pictures show the sports hall and the kitchen.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
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Other
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- The services on the floors which are not accessible are Staff Offices.
Main Hall / Church
- From the lobby, the accessible route into the church opens near the front of the main hall.
- The hall generally has a moderate slope across the entire seating area from the front up towards the back.
- There are 2 deep steps up onto the platform area.
- The seating is flexible and can be arranged as required.
Eating and Drinking (Refresh Café)
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 4m (4yd 1ft) from the Refresh Centre entrance.
- The distance between the floor and the lowest table is 74cm (2ft 5in).
- The distance between the floor and the highest table is 74cm (2ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic cups are available.
- Plastic cutlery is available.
- Drinking straws are available on request.
- Menus are wall only.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is cakes.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 10m (10yd 2ft) from the Refresh Centre entrance.
- The accessible toilet is located to the right of the lobby between the Refresh Café and the sports hall.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 76cm (2ft 6in).
- The door weight is light.
- The dimensions of the accessible toilet are 210cm x 210cm (6ft 11in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 140cm (4ft 7in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (4") from floor).
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
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Baby Change Facilities
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- Inside the venue, there is level access to the baby change facility.
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Colour Contrast and Lighting
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- The contrast between the walls and floor is fair.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 97cm (3ft 2in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located in the church entrance lobby.
- The female and male toilets are 2m (2yd 7in) from the church entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located on the first floor, next to the staff offices.
- Unisex toilets are 15m (16yd 1ft) from the Refresh Centre entrance.
- Inside the venue, there is not level access to the unisex toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the standard toilets in the church entrance lobby.
- The height of the baby change table once extended is 95cm (3ft 1in).
- Inside the venue, there is level access to the baby change facility.
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Comments
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- From within the building, access to the church standard toilets is through the main church hall which has a sloping floor.
- There is also a baby changing table in the first floor unisex toilet.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level (unknown at time of research).