Access Guide
Introduction
- Services / facilities within the building include Wheelchair Assessment Centre and Clinic.
- Services / facilities within the grounds include Inspire Independent Living Centre, including a day centre, equipment shop, housing occupational therapy services, direct payments, sensory support and the general equipment store.
- Related link Inspire.
- Http://www.inspirecommunitytrust.org/
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Slade Green.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Slade Green.
COVID-19 Information
- There is a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is a one-way system throughout.
- The one-way system is clearly marked/signed.
- There is clear signage inside to help with social distancing.
- Customer toilets are available.
- The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
Opening Times (Office Hours for Telephone Contact)
- Monday 08:30 - 16:30..
- Tuesday 08:30 - 16:30..
- Wednesday 08:30 - 16:30..
- Thursday 08:30 - 16:30..
- Friday 08:30 - 16:30..
- Saturday Closed.
- Sunday Closed.
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Comments
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- Visits to the service are by appointment only.
- Some service users may be assessed at home/school/day centre by arrangement..
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is at the back of the venue.
- The car park type is open air/surface.
- There are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 350cm x 400cm (11ft 6in x 13ft 1in).
- The nearest designated bay is 15m (16yd) from the main entrance.
- The furthest designated bay is 20m (22yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Visitors may also park in the main Inspire car park, in front of the main building.
- The picture on the right shows the route from the car park to the front of the building.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main doors open automatically.
- The doors are single width.
- The door opening is 94cm (3ft 1in) wide.
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Comments
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- The powered door is operated by push button on the outside and by movement sensor on the inside.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading from the road at the front of the building.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The width of the ramp or slope is 110cm (3ft 7in).
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Comments
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- This ramp is bypassed if visitors arrive by car and park at the rear of the building.
- In this case, there is a level path from the car park along the side of the building and an easy slope as the path approaches the main entrance.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
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Comments
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- From the main entrance, visitors move to the waiting room, which has a powered door operated by push button to enter.
- The accessible toilet and shower is off the waiting room.
- Clients are seen in the wheelchair clinic, also on the ground floor.
- The pictures show the waiting room and the assessment clinic.
- There is a ceiling track hoist and adjustable height bench in the clinic.
Other Floors (First Floor Staff Areas)
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 13 steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting level is medium.
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Comments
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- The lift overcomes the stairs.
Lift
- There is a lift for public use.
- The lift is located to the right of the entrance hall.
- The lift is a platform lift.
- The floors which are accessible by this lift are G-1.
- The lift is 4m (13ft 1in) from main entrance.
- The clear door width is 89cm (2ft 11in).
- The dimensions of the lift are 98cm x 150cm (3ft 3in x 4ft 11in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- The lift would normally be for staff use only.
- All client areas are on the ground floor.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 7m (22ft 12in) from the main entrance.
- The accessible toilet is located to the right, off the waiting room.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 230cm x 290cm (7ft 7in x 9ft 6in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 200cm (6ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- It is not a push button style of alarm.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the left.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are not mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is poor.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
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Comments
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- The transfer space to the right of the toilet is 70cm.
Accessible Shower
- Accessible shower facilities are available.
- The showers are located within the accessible toilet.
- The facilities available in the accessible shower are an adjustable shower head and a flip down seat.
- The height of the seat is 44cm (1ft 5in).
- There is level access to the services from the shower facilities.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are available.