Skip to main content

Bexley Wheelchair Service and Assessment Centre

20 Whitehall Lane, Slade Green, Kent, DA8 2DH

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include Wheelchair Assessment Centre and Clinic.
  • Services / facilities within the grounds include Inspire Independent Living Centre, including a day centre, equipment shop, housing occupational therapy services, direct payments, sensory support and the general equipment store.
  • Related link Inspire.
  • Http://www.inspirecommunitytrust.org/

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Slade Green.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Slade Green.

COVID-19 Information

  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • Hand sanitisers are available inside the venue.
  • There is a limited number of people allowed inside.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • Customer toilets are available.
  • The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.

Opening Times (Office Hours for Telephone Contact)

  • Monday 08:30 - 16:30..
  • Tuesday 08:30 - 16:30..
  • Wednesday 08:30 - 16:30..
  • Thursday 08:30 - 16:30..
  • Friday 08:30 - 16:30..
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • Visits to the service are by appointment only.
    • Some service users may be assessed at home/school/day centre by arrangement..

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is at the back of the venue.
  • The car park type is open air/surface.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 350cm x 400cm (11ft 6in x 13ft 1in).
  • The nearest designated bay is 15m (16yd) from the main entrance.
  • The furthest designated bay is 20m (22yd) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 94cm (3ft 1in) wide.
  • Comments View
    • The powered door is operated by push button on the outside and by movement sensor on the inside.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the road at the front of the building.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 110cm (3ft 7in).
  • Comments View
    • This ramp is bypassed if visitors arrive by car and park at the rear of the building.
    • In this case, there is a level path from the car park along the side of the building and an easy slope as the path approaches the main entrance.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • From the main entrance, visitors move to the waiting room, which has a powered door operated by push button to enter.
    • The accessible toilet and shower is off the waiting room.
    • Clients are seen in the wheelchair clinic, also on the ground floor.
    • The pictures show the waiting room and the assessment clinic.
    • There is a ceiling track hoist and adjustable height bench in the clinic.

Other Floors (First Floor Staff Areas)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 13 steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting level is medium.
  • Comments View
    • The lift overcomes the stairs.

Lift

  • There is a lift for public use.
  • The lift is located to the right of the entrance hall.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 4m (13ft 1in) from main entrance.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 98cm x 150cm (3ft 3in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • The lift would normally be for staff use only.
    • All client areas are on the ground floor.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 7m (22ft 12in) from the main entrance.
    • The accessible toilet is located to the right, off the waiting room.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 230cm x 290cm (7ft 7in x 9ft 6in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space is 200cm (6ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.
  • Comments View
    • The transfer space to the right of the toilet is 70cm.

Accessible Shower

  • Accessible shower facilities are available.
  • The showers are located within the accessible toilet.
  • The facilities available in the accessible shower are an adjustable shower head and a flip down seat.
  • The height of the seat is 44cm (1ft 5in).
  • There is level access to the services from the shower facilities.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.