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Bexley Wheelchair Service and Assessment Centre

20 Whitehall Lane, Slade Green, Kent, DA8 2DH

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Access Guide

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Introduction

  • Services / facilities within the building include Wheelchair Assessment Centre and Clinic.
  • Services / facilities within the grounds include Inspire Independent Living Centre, including a day centre, equipment shop, housing occupational therapy services, direct payments, sensory support and the general equipment store.
  • Related link Inspire.
  • Http://www.inspirecommunitytrust.org/

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Slade Green.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Slade Green.

COVID-19 Information

  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • Hand sanitisers are available inside the venue.
  • There is a limited number of people allowed inside.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • Customer toilets are available.
  • The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.

Opening Times (Office Hours for Telephone Contact)

  • Monday 08:30 - 16:30..
  • Tuesday 08:30 - 16:30..
  • Wednesday 08:30 - 16:30..
  • Thursday 08:30 - 16:30..
  • Friday 08:30 - 16:30..
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • Visits to the service are by appointment only.
    • Some service users may be assessed at home/school/day centre by arrangement..

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is at the back of the venue.
  • The car park type is open air/surface.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 350cm x 400cm (11ft 6in x 13ft 1in).
  • The nearest designated bay is 15m (16yd) from the main entrance.
  • The furthest designated bay is 20m (22yd) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 94cm (3ft 1in) wide.
  • Comments View
    • The powered door is operated by push button on the outside and by movement sensor on the inside.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the road at the front of the building.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 110cm (3ft 7in).
  • Comments View
    • This ramp is bypassed if visitors arrive by car and park at the rear of the building.
    • In this case, there is a level path from the car park along the side of the building and an easy slope as the path approaches the main entrance.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • From the main entrance, visitors move to the waiting room, which has a powered door operated by push button to enter.
    • The accessible toilet and shower is off the waiting room.
    • Clients are seen in the wheelchair clinic, also on the ground floor.
    • The pictures show the waiting room and the assessment clinic.
    • There is a ceiling track hoist and adjustable height bench in the clinic.

Other Floors (First Floor Staff Areas)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 13 steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting level is medium.
  • Comments View
    • The lift overcomes the stairs.

Lift

  • There is a lift for public use.
  • The lift is located to the right of the entrance hall.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 4m (13ft 1in) from main entrance.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 98cm x 150cm (3ft 3in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • The lift would normally be for staff use only.
    • All client areas are on the ground floor.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 7m (22ft 12in) from the main entrance.
    • The accessible toilet is located to the right, off the waiting room.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 230cm x 290cm (7ft 7in x 9ft 6in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space is 200cm (6ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.
  • Comments View
    • The transfer space to the right of the toilet is 70cm.

Accessible Shower

  • Accessible shower facilities are available.
  • The showers are located within the accessible toilet.
  • The facilities available in the accessible shower are an adjustable shower head and a flip down seat.
  • The height of the seat is 44cm (1ft 5in).
  • There is level access to the services from the shower facilities.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.