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Costa Coffee

Broadway Shopping Centre, Bexleyheath, Kent, DA6 7JN

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Access Guide

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Introduction

  • Comments View
    • The venue is located in the centre of The Broadway Shopping Centre. .
    • Please see the access guide to the centre for details of parking, general access and the toilets.

Opening Times

  • Monday 08:00 - 17:30.
  • Tuesday 08:00 - 17:30.
  • Wednesday 08:00 - 17:30.
  • Thursday 08:00 - 20:30.
  • Friday 08:00 - 17:30.
  • Saturday 08:00 - 17:30.
  • Sunday 09:00 - 15:30.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Bexleyheath.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Bexleyheath.
  • The venue is in a shopping mall.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park type is multi storey.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 420cm x 550cm (13ft 9in x 18ft 1in).
    • The nearest Blue Badge bay is 17m (18yd 1ft) from the central entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is 3 levels of parking.
    • On each level there are Blue Badge bays to the left and right of the entrance leading to the shopping mall.

Outside Access (Clock Tower - Central Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 180cm (5ft 11in).

Level Change (Clock Tower - Central Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located immediately beyond the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.

Outside Access (Cafe Entrance)

  • This information is for the entrance located facing H Samuel Jewellers.
  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 300cm (9ft 10in) wide.
  • Comments View
    • There are also other gaps in the barriers around the cafĂ©, giving access to the seating area from other directions.
    • These openings are at least 120cm wide.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are medium.

Eating and Drinking

  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 5m (5yd 1ft) from the cafe entrance.
  • The distance between the floor and the lowest table is 55cm (1ft 10in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • The type of food served here is drinks and snacks.

Accessible Toilet

  • The nearest accessible toilet is approx. 25m from the venue.
  • It is located on the ground floor of the shopping centre, next to the Central Lifts.
  • Please see the access guide to the shopping centre for full details.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located on the first floor of the shopping centre.
    • The female and male toilets are 5m (16ft 5in) from the Central Lifts.
    • Inside the venue, there is level access to the female and male toilet.
    • This is by lift.
  • Comments View
    • The baby change facilities are located on the first floor of the shopping centre.
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.
    • Please see the access guide to the shopping centre for full details of the toilets and baby changing facilities.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.