You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Crayford.
• There is not a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • There is/are 3 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 400cm x 510cm (13ft 1in x 16ft 9in).
  • The nearest designated bay is 35m (38yd 10in) from the main entrance.
  • The furthest designated bay is 43m (47yd 1in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are permanently held open.
• The door opening is 150cm (4ft 11in) wide.

You are on Outside Access (Platform 2 Direct Entrance). Skip to the next section.

Outside Access (Platform 2 Direct Entrance)

• This information is for the entrance located from Station Road.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are permanently held open.
• The door opening is 100cm (3ft 3in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are single width.
  • The doors are permanently held open.
  • The door opening is 135cm (4ft 5in) wide.
• Comments View
  • The first gate has an encosure 110 x 145cm, but on the day of our visit the gate was open and it was possible to pass straight through.
  • This entrance is not signposted from the road.
  • The second gate is from the footpath to the platform.
  • The footpath is 150m from the Station Road Gate to the platform entrance.
  • There are on-street parking bays outside the shops close to this entrance.
  • The bays are limited to 1 hour free parking.

You are on Level Change (Platform 2 Direct Entrance). Skip to the next section.

Level Change (Platform 2 Direct Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located from the gate on Station Road to the platform 2 entrance.
• The ramp or slope is permanent.

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• Comments View
  • This is a long slope without landings.
  • Station Road has moderate and steep slopes.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk is 4m (4yd 1ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk has a lowered section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 2 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• The station is not staffed between 18:40-06:10.
• There is a ticket office.
• The ticket office is located on the right as you enter.
• The ticket office is 4m (4yd 1ft) from the main entrance.
• The train companies operating from within this station are South Eastern.
• There is not a taxi rank at the station.
• There are 2 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Accessible toilets are located on the main station concourse.
  • There is not a wheelchair available to borrow.
• Comments View
  • There is a bridge leading from Platform 1 to Platform 2.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-2.
• The platform(s) which has/have level access is / are 1.
• The platform(s) accessed by ramp / slope is / are 2.
• The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1.
• Accessible toilets are 25m (27yd 1ft) from the main entrance.

You are on Level Change (Bridge). Skip to the next section.

Level Change (Bridge)

• There are steps to access this area / service.
• The steps are located from Platform 1 to the bridge then down to Platform 2.
• There is / are 15+ step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial, tactile and Braille signage on or near the toilet door.
  • The accessible toilet is 25m (27yd 1ft) from the main entrance.
  • The accessible toilet is located on Platform 1.
  • There is not level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • The door opens outwards.
  • The width of the accessible toilet door is 96cm (3ft 2in).
  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is push.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is tied up and out of reach (higher than 10cm (4") from floor).
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are not available.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.
• Comments View
  • The toilet has an automatic powered door released by ticket office staff via the intercom next to the door.
  • From the inside the lock is released by push button.
  • The door is heavy, push outwards to exit.
  • The toilet is only available when the ticket office is open.

You are on Level Change (Toilet). Skip to the next section.

Level Change (Toilet)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp or slope is 125cm (4ft 1in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• The accessible toilet is for the use of all customers.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.
• Staff are Text Relay aware.