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Crayford Station

Lower Station Road, Crayford, Kent, DA1 3PY

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Crayford.
  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park type is open air/surface.
    • There is/are 3 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 400cm x 510cm (13ft 1in x 16ft 9in).
    • The nearest designated bay is 35m (38yd 10in) from the main entrance.
    • The furthest designated bay is 43m (47yd 1in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 150cm (4ft 11in) wide.

Outside Access (Platform 2 Direct Entrance)

  • This information is for the entrance located from Station Road.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are permanently held open.
  • The door opening is 100cm (3ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open away from you (push).
    • The doors are single width.
    • The doors are permanently held open.
    • The door opening is 135cm (4ft 5in) wide.
  • Comments View
    • The first gate has an encosure 110 x 145cm, but on the day of our visit the gate was open and it was possible to pass straight through.
    • This entrance is not signposted from the road.
    • The second gate is from the footpath to the platform.
    • The footpath is 150m from the Station Road Gate to the platform entrance.
    • There are on-street parking bays outside the shops close to this entrance.
    • The bays are limited to 1 hour free parking.

Level Change (Platform 2 Direct Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located from the gate on Station Road to the platform 2 entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • Comments View
    • This is a long slope without landings.
    • Station Road has moderate and steep slopes.

Reception (Ticket Office)

  • The desk is 4m (4yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Opening Times View
    • Monday 06:10 - 19:30.
    • Tuesday 06:10 - 19:30.
    • Wednesday 06:10 - 19:30.
    • Thursday 06:10 - 19:30.
    • Friday 06:10 - 19:30.
    • Saturday 06:40 - 20:00.
    • Sunday 08:10 - 15:40.

Inside Access

  • There is level access to the service.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 18:40-06:10.
  • There is a ticket office.
  • The ticket office is located on the right as you enter.
  • The ticket office is 4m (4yd 1ft) from the main entrance.
  • The train companies operating from within this station are South Eastern.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Accessible toilets are located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • There is a bridge leading from Platform 1 to Platform 2.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) which has/have level access is / are 1.
  • The platform(s) accessed by ramp / slope is / are 2.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1.
  • Accessible toilets are 25m (27yd 1ft) from the main entrance.

Level Change (Bridge)

  • There are steps to access this area / service.
  • The steps are located from Platform 1 to the bridge then down to Platform 2.
  • There is / are 15+ step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is Braille, tactile, and pictorial signage on or near the toilet door.
    • The accessible toilet is 25m (27yd 1ft) from the main entrance.
    • The accessible toilet is located on Platform 1.
    • There is not level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • The door opens outwards.
    • The width of the accessible toilet door is 96cm (3ft 2in).
    • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is push.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is tied up and out of reach (higher than 10cm (4") from floor).
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are not available.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are not located within the venue.
  • Comments View
    • The toilet has an automatic powered door released by ticket office staff via the intercom next to the door.
    • From the inside the lock is released by push button.
    • The door is heavy, push outwards to exit.
    • The toilet is only available when the ticket office is open.

Level Change (Toilet)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp or slope is 125cm (4ft 1in).

Standard Toilet(s)

  • The accessible toilet is for the use of all customers.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are Text Relay aware.