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Inspire Community Trust

20 Whitehall Lane, Slade Green, Kent, DA8 2DH

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Access Guide

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Introduction

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Slade Green.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Slade Green.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 4 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 395cm x 595cm (12ft 12in x 19ft 6in).
    • The nearest designated bay is 4m (13ft 1in) from the main entrance.
    • The furthest designated bay is 14m (15yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located in front of the Main Entrance.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 130cm (4ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 118cm (3ft 10in) wide.
  • Comments View
    • The automatic doors are operated by movement sensor.

Outside Access (Day Centre Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 130cm (4ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The door opening is 105cm (3ft 5in) wide.
  • Comments View
    • The outer doors are operated by movement sensor.
    • The second set of doors are operated by push button. The button is within reach of a wheelchair user.

Level Change (Day Centre Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Living Solutions Equipment Shop External Entrance)

  • This information is for the entrance located leading from the car park into the venue.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 74cm (2ft 5in) wide.
  • Opening Times View
    • Monday 09:00 - 17:00.
    • Tuesday 09:00 - 17:00.
    • Wednesday 09:00 - 17:00.
    • Thursday Closed.
    • Friday Closed.
    • Saturday Closed.
    • Sunday Closed.

Outside Access (Garden)

  • This information is for the entrance located at the front of the venue.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 85cm (2ft 9in) wide.

Level Change (Garden)

  • There are two moderate ramps in the garden, leading to different areas.

Reception

  • The reception desk is 3m (9ft 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use system.

Outside Access (Living Solutions Equipment Shop Internal Entrance)

  • This information is for the entrance located off the main corridor.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are permanently held open.
  • The door opening is 80cm (2ft 7in) wide.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played in some parts of the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are medium.
  • Customers can charge scooters or wheelchairs at the venue.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located at the rear of the venue.
    • The fitness suite is 25m (27yd) from the main entrance.
    • There is level access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are light.
    • The opening is 76cm (2ft 6in) wide.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is by the company.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Restaurant Bar Internal

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks cannot be brought to the table.
  • There is not a lowered section at the service counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 11m (12yd 1in) from the main entrance.
  • The distance between the floor and the lowest table is 69cm (2ft 3in).
  • The distance between the floor and the highest table is 69cm (2ft 3in).
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are not clearly written.
  • Menus are presented in contrasting colours.
  • Comments View
    • Staff tell service users what meals are available each day.

Accessible Toilet (Clos-o-Mat Toilet)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no additional signage on or near the toilet door.
    • The accessible toilet is 13m (14yd 8in) from the main entrance.
    • The accessible toilet is located in the standard female facility.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is not a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The dimensions of the accessible toilet are 157cm x 200cm (5ft 2in x 6ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 60cm (1ft 12in).
    • There is a dropdown rail on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (4") from floor).
    • Disposal facilities are not available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • There is a shelf within the accessible toilet.
    • There are not mirrors.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is a male facility available in the standard male toilet, with similar specifications.

Accessible Toilet (Personal Assistance One)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 12m (13yd) from the main entrance.
    • The accessible toilet is located straight ahead on the left after you enter.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 308cm x 90cm (10ft 1in x 2ft 11in).
    • Floor manoeuvring space is not clear in the accessible toilet.
    • There is a lateral transfer space.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are not available.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 75cm (2ft 6in) high.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.
  • Comments View
    • The facility is equipped with a powered overhead hoist.
    • The door is push pad operated.

Changing Places (Personal Assistance Two)

  • Location and access View
    • The facility is located straight ahead after you enter.
    • The facility is 16m (17yd) from the main entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do not need a key for the facility.
    • The dimensions of the facility are 352cm x 480cm (11ft 7in x 15ft 9in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is free standing.
    • The length of the bench is 190cm (6ft 3in).
    • The facility hoist is mobile.
    • The facility toilet is peninsular.
    • The transfer space on the left as you face the toilet is 84cm (2ft 9in).
    • The transfer space on the right as you face the toilet is 240cm (7ft 10in).
    • Wall mounted rails are not available.
    • Drop down rails are provided.
    • As you face the toilet the drop down rails are on both sides.
    • The type of sink is fixed.
    • Wall mounted hand rails are available at the sink.
    • As you face the sink, rails are available on both sides.
    • Disposal facilities are available.
    • A privacy screen is available.
    • Wide tear off paper roll is not available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is not available.
    • No emergency alarm is fitted in the cubicle.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located straight ahead on the left after you enter.
    • The female toilets are 13m (14yd) from the main entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located straight ahead on the left after you enter.
    • The male toilets are 11m (12yd) from the main entrance.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are medium.
  • Comments View
    • The facilities are equipped with drop down rails and emergency cords.
    • The doors leading into the facilities are push pad operated.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level 3.