You are on Introduction. Skip to the next section.

Introduction

• Please note that all bookings and general enquiries must go either via the website or national booking line. .
• For specific enquiries about the hotel facilities, contact the hotel direct on 020 3195 4996.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Sidcup.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Sidcup.

You are on Opening Times. Skip to the next section.

Opening Times

• The hotel is open 24 hours per day, every day of the year.
• Check-out time is generally 12:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There are 1 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 350cm x 500cm (11ft 6in x 16ft 5in).
  • The nearest designated bay is 10m (32ft 10in) from the car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is block paving.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The car park entrance, off St John's Road, is shared with Little Waitrose next door.
  • There is one designated Blue Badge bay and 2 standard bays close to the rear entrance of the hotel, on the right.
  • At the time of our visit (September 2013) the bays were not marked as hotel bays.
  • The remainder of the outside car parking, including the other 2 Blue Badge bays, belongs to the Little Waitrose and is time restricted and chargeable.
  • Hotel guests may use the Little Waitrose parking bays free of charge when the store is closed.
  • The remainder of the hotel parking is underground.
  • There are 20 standard spaces.
  • The route from the underground car park to the hotel entrance is not accessible due to steps or steep slopes.
  • There is a council public car park in Grassington Road (via Jenner Close) within 200m of the venue.

You are on Level Change (Standard Hotel Parking to Hotel). Skip to the next section.

Level Change (Standard Hotel Parking to Hotel)

• There is a ramp or slope to access this service.
• The ramp or slope is located from the access road to the underground car park.
• The ramp or slope is permanent.
• There are steps to access this area / service.
• The steps are located from the side of the underground car park.
• There is / are 17 step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are on both sides.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The main doors open automatically.
• The doors are double width.
• The door opening is 220cm (7ft 3in) wide.

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• Comments View
  • The automatic powered doors are operated by intercom/ push button.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located at the rear of the building.
• There is not level access into the venue.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The main doors open automatically.
• The doors are double width.
• The door opening is 200cm (6ft 7in) wide.

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• Comments View
  • The powered doors are operated by intercom/ push button.

You are on Level Change (Car Park Entrance). Skip to the next section.

Level Change (Car Park Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading from the car park, to the right.
• The ramp or slope is permanent.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 4m (4yd 1ft) from the main entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are medium.

You are on Food Service. Skip to the next section.

Food Service

• The hotel does not have a bar or restaurant.
• Breakfast packs and a small range of hot and cold snacks are available to order from the reception for delivery to rooms.
• Please note that the hotel rooms do not have telephones to contact reception.
• There are a wide range of shops, cafes, bars and restaurants on the High Street, in the vicinity of the hotel.

You are on Other Floors (Hotel Rooms). Skip to the next section.

Other Floors (Hotel Rooms)

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 20+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.
• Comments View
  • The lift overcomes the stairs.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the rear of the foyer area.
• The lift is a standard lift.
• The lift is 3m (9ft 10in) from car park entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 102cm x 142cm (3ft 4in x 4ft 8in).
• There are separate entry and exit doors in the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is medium.

You are on Room (Accessible Room). Skip to the next section.

Room (Accessible Room)

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• General Information View
  • There are 84 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 80 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 4 room(s) which has / have accessible ensuite facilities.
  • There is / are 0 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 30m (33yd) from the lift.
  • There is level access from an accessible entrance.
  • This is by lift.
• Accessible Room View
  • The room number or room name viewed was 209.
  • The width of the door is 87cm.
  • The height of the bed is 58cm.
  • The measurement between the bed base and floor is 5cm (0ft 2in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • It is a push button style alarm.
  • An adjoining room is not available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 87cm (2ft 10in) (2ft 10in).
  • The door opens outwards.
  • The door is light.
  • The door is locked by a (no lock).
  • The dimensions of the accessible ensuite are 230cm x 210cm (7ft 7in x 6ft 11in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 160cm (5ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 71cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is a functional emergency alarm in the ensuite.
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is lever.
  • The shower seat is flip-down.
  • The flip down or fixed seat height is 52cm (1ft 8in).
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is tactile and pictorial signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is high.
  • The colour contrast between the walls and floor is high.
  • The colour contrast between the internal hotel room door and wall is high.
  • The colour contrast between the external ensuite door and wall is medium.
  • Lighting levels are medium.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is medium.
  • The colour contrast between the walls and floor in the ensuite is high.
  • The colour contrast between the dropdown rails and wall is high.
  • The colour contrast between the grab rails and wall is high.
  • Lighting levels are medium.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarms, vibrating pillows and Teletext/subtitles/Ceefax.
  • Flashing fire alarms are in rooms.
  • Vibrating fire alarms are In rooms.
  • The number of accessible rooms with baths is 0.
  • The number of accessible rooms with wheel in showers is 4.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are not available.
• Comments View
  • The rooms with accessible ensuites are 109 and 110 on the first floor and 209 and 210 on the second floor.
  • The hotel has one set of bed raising blocks available on request.
  • These raise a bed up by 14cm.
  • There are standard family rooms available with baths.
  • All standard double rooms have showers.

You are on Accessible Toilet (Foyer Accessible Toilet). Skip to the next section.

Accessible Toilet (Foyer Accessible Toilet)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 6m (6yd 1ft) from the car park entrance.
  • This accessible toilet is located off the foyer, to the left of the lifts.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 180cm x 220cm (5ft 11in x 7ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.

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• Comments View
  • The photographs show the accessible room and ensuite.