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Pizza Express

6 Elm Parade, Sidcup, Kent, DA14 6NF

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Sidcup.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Sidcup.

Opening Hours

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 82cm (2ft 8in) wide.
  • Comments View
    • There is a bell in reach for wheelchair users to call for staff assistance with the door.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located immediately beyond the door.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 115cm (3ft 9in).

Inside Access

  • There is not level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • From the front dining area, there is level access to a small outdoor seating terrace.
    • There is a fixed induction loop near the till point and a portable loop which can be taken to the customer's table on request.

Level Change (Rear Dining Room and Standard Toilets)

  • There are steps to access this area / service.
  • The steps are located towards the rear of the venue.
  • There is / are 4 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The step(s) is/are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on the left going up.

Eating and Drinking

  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 5m (5yd 1ft) from the main entrance.
  • The distance between the floor and the lowest table is 74cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic cutlery is available.
  • Drinking straws are available on request.
  • Menus are hand held only.
  • Menus are available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Italian cuisine.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
    • This accessible toilet is located on the left of the dining area, just before the stairs.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 166cm x 200cm (5ft 5in x 6ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 95cm (3ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
  • Comments View
    • The toilet has been fitted with a special seat with arm rests to assist with standing up.
    • This may be an obstacle to users who prefer to side transfer.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change bench when extended is 90cm (2ft 11in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.