You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include furnished display rooms and temporary exhibitions, tea room.
• Services / facilities within the grounds include ticket office and gift shop, a stable block containing a bookstore, toilet block, display gardens with picnic areas.

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• Comments View
  • The stable block, gift shop and toilet block are located to the left of the house after the site entrance.
  • The tea room is located within the house, but has a separate entrance at the rear of the house.
  • At certain times access to the house is by guided tour only.
  • Please contact the venue for details.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Bexleyheath.
• The venue is not situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Bexleyheath.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• Due to current circumstances this venue is temporarily closed.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking (Blue Badge Parking). Skip to the next section.

Parking (Blue Badge Parking)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for Blue Badge holders.
  • The car park is located to the left of the house entrance.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do need to be booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The nearest Blue Badge bay is 40m (43yd 2ft) from the ticket office.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is loose chippings.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • No other vehicles are allowed into the grounds.
  • Information boards may need to be moved by staff from the driveway to access the parking areas.
  • There is unrestricted on-street parking in the road outside the venue.
  • The Blue Badge parking area is located in front of the house.
  • Tickets must be purchased from the ticket office before entering the house.
  • The path from the vehicle and pedestrian entrance gate and the parking bays to the ticket office and shop is loose gravel.

You are on Outside Access (Ticket Office and Shop Entrance). Skip to the next section.

Outside Access (Ticket Office and Shop Entrance)

• This information is for the entrance located at the front of the detached shop building.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are permanently held open.
• The width of the door opening is 106cm (3ft 6in).

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• Comments View
  • The ticket office and shop building is about 30m from the entrance gate into the grounds.
  • There is stable-yard block paving outside the shop.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 5m (5yd 1ft) from the ticket office and shop entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.

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• Comments View
  • A small part of the shop display, at the rear of the shop, is raised up by one medium step.

You are on Outside Access (Stable Block and Secondhand Book Shop Entrance). Skip to the next section.

Outside Access (Stable Block and Secondhand Book Shop Entrance)

• This information is for the entrance located at the front of the detatched stable building.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are permanently held open.
• The width of the door opening is 100cm (3ft 3in).

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• Comments View
  • There is original and uneven stable block paving in front of and inside the building.
  • There is an honesty box to pay for the secondhand books.

You are on Outside Access (Main Entrance - House). Skip to the next section.

Outside Access (Main Entrance - House)

• This information is for the entrance located at the front of the venue.
• There is not level access into the venue.
• The main door(s) open away from you (push).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 133cm (4ft 4in) wide.

You are on Level Change (Main Entrance - House). Skip to the next section.

Level Change (Main Entrance - House)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is moderate.
• The ramp or slope is portable.
• Please contact a member of staff.
• The ramp does not have handrails.
• The width of the ramp or slope is 75cm (2ft 6in).
• There is a / are step(s) to access this area / service.
• The step(s) is/are located in front of the entrance.
• There is / are 2 step(s) to the area / service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is / are not clearly marked.
• The step(s) is / are medium.
• The steps do not have handrails.
• The ramp or slope does bypass the step(s).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are medium.

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• Comments View
  • There is level access to the ground floor rooms.

You are on Museum. Skip to the next section.

Museum

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• Braille signage for exhibits is not available.
• Touch tours are not available.
• Video tours are not available.
• There is a hearing assistance system.
• Concessions are available.
• There is not a wheelchair to borrow.

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• Comments View
  • Staff are available in each of the rooms to explain and assist.
  • An iPad with images and further information is also available for visitors who cannot access the 1st floor.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are medium.
• Other View
  • The services / areas on the floors which are not accessible are addtional display rooms and exhibitions.

You are on Outside Access (Tea Room Entrance). Skip to the next section.

Outside Access (Tea Room Entrance)

• This information is for the entrance located at the rear of the house.
• There is not level access into the venue.
• The main door(s) open away from you (push).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 80cm (2ft 7in) wide.

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• Comments View
  • The cafe is located off the courtyard at the rear of the house.
  • There is step-free access to the courtyard using the path to the right of the house.

You are on Level Change (Tea Room Entrance). Skip to the next section.

Level Change (Tea Room Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of the entrance.
• The ramp/slope is moderate.
• The ramp/slope is portable.
• Please contact a member of staff for use of the portable ramp.
• The ramp does not have handrails.
• The width of the ramp/slope is 75cm (2ft 6in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the doorway.
• There is/are 1 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does bypass the step(s).

You are on Eating and Drinking (Tea Room). Skip to the next section.

Eating and Drinking (Tea Room)

• The following information is for the cafe.
• The cafe is located at the rear of the house, via the Tea Room entrance.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the Tea Room entrance.
• The standard height for tables is 73cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are not available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is soups and cakes.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the ticket office and shop.
  • This accessible toilet is located within the toilet block, next to the shop and ticket office.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 95cm (3ft 1in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 65cm (2ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are open waste paper bin and sanitary disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There is step-free access to the toilet block within the grounds from the shop building.
  • There are gravel paths and some uneven brick paths in the area.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located within the toilet block, next to the ticket office and shop.
  • The shared toilet(s) is/are approximately 10m (10yd 2ft) from the ticket office and shop.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the left hand side shared standard toilet.
  • The height of the baby change table once extended is 96cm (3ft 2in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • The toilet block is about 30m from the entrance gate into the grounds.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.

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• Comments View
  • The paths around the gardens include brick, gravel and grass surfaces.
  • There are several sets of shallow, unmarked brick steps.
  • Some of these can be bypassed on the grass.
  • Some seats and picnic benches are available in the garden.