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Riverside Shopping Centre

93 Erith High Street, Erith, Kent, DA8 1RG

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Access Guide

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Opening Times

  • Monday 06:00 - 18:00.
  • Tuesday 06:00 - 18:00.
  • Wednesday 06:00 - 18:00.
  • Thursday 06:00 - 19:00.
  • Friday 06:00 - 19:00.
  • Saturday 06:00 - 18:00.
  • Sunday 10:00 - 16:00.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Erith.
  • The venue is in a pedestrian area.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Erith.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for 3 hours, if car registration has been entered into kiosks.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 5 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 485cm (11ft 6in x 15ft 11in).
    • The nearest Blue Badge bay is 15m (16yd 1ft) from the concourse.
    • The furthest Blue Badge bay is 30m (32yd 2ft) from the concourse.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 202cm (6ft 8in).
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located on Erith High Street.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 168cm (5ft 6in) wide.
  • Comments View
    • Access from here to the shopping centre is by stairs, escalator or lift.

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located directly in front of the entrance.
  • There is/are 15+ step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.

Other Floors

  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are G-1.
    • The escalators steps are not clearly marked.
    • The head and foot of the escalators are not clearly marked.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you face the escalators.
  • The floors which are accessible by this lift are G-1.
  • The lift is 12m (13yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • There are separate entry and exit doors in the lift.

Outside Access (Alternative Entrance)

  • This information is for the entrance located on Bexley Road.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 520cm (17ft 1in) wide.

Level Change (Alternative Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the right as you face the entrance.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • The steps are located directly in front of the entrance.
  • There is / are 5 step(s) to the area / service.
  • The step(s) is/are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments View
    • The ramp overcomes the steps.
    • The ramp has handrails on both sides going up.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.

Toilet with Adaptations

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Staff are not Text Relay aware.