Access Guide
Introduction
- Services / facilities within the building include Sainsbury's Supermarket Argos Specsavers Sainsbury's Café - The Restaurant Hub Travel Agents Key Cutting Explore Learning Maths and English Tuition for children InPost Parcel Lockers.
- Services / facilities within the grounds include Ultra-Rapid EV charging station (150kw CCS and CHAdeMO) Recycling Bank.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the supermarket.
- The car park type is open air/surface.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in).
- The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
- The furthest Blue Badge bay is 42m (45yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located to the front right of the store.
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Comments
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- There is a level surface between the drop-off point and the route to the main entrance.
- There are ultra-rapid EV charging points available. Each point has a touchscreen located between 126cm and 133cm from the ground. The card reader for payment is 87cm high.
- Parking is for Sainsbury's customers only and is limited to 4 hours.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the supermarket.
- There is level access into the venue.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 280cm (9ft 2in).
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Comments
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- There are two identical sets of doors here leading in from the east and west of the car park.
- There are security detectors and automatic barriers to enter the store beyond the entrance. These have a minimum opening width of 168cm.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 12/09/2023.
- The hearing assistance system was working at the time of testing.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- Hearing loops are located on checkouts and at the kiosk.
Other Floors
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Steps
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- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are low to moderate.
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Comments
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- Travelators can be used to access other floors.
- The floors which are accessible by travelator are G and 1.
- The head and foot of the travelators are clearly marked.
- The lighting levels at the travelators are moderate to good.
Lift (Cafe)
- There is a lift for public use.
- The lift is located to the left and straight ahead as you enter the supermarket.
- The lift is a standard lift.
- The floors which are accessible by this lift are G and 1.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 48m (52yd 1ft) from the Main Entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 126cm (4ft 2in).
- The dimensions of the lift are 170cm x 170cm (5ft 7in x 5ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Lift (Clothing)
- There is a lift for public use.
- The lift is located at the rear of the store.
- The lift is a standard lift.
- The floors which are accessible by this lift are G and 1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 79m (86yd 1ft) from the Main Entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 126cm (4ft 2in).
- The dimensions of the lift are 170cm x 170cm (5ft 7in x 5ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low to moderate.
Restaurant Bar Internal (Cafe)
- The following information is for the café.
- Once inside, there is level access to the service.
- Food is available from the bar.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 4m (4yd 1ft) from the counter.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- Easy grip cutlery is available.
- Self-service touchscreens can be used to order. They are between 120cm and 180cm from the floor. There is an accessibility button which reduces the height of the buttons on the screen to within 145cm of the floor.
- Alternatively food can be ordered by QR code and app directly from the table, or at the counter.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- This accessible toilet is approximately 34m (37yd 7in) from the main entrance.
- This accessible toilet is located to the left as you enter the supermarket.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 93cm (3ft 1in).
- The door is easy to open.
- The dimensions of the accessible toilet are 165cm x 270cm (5ft 5in x 8ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located on the first floor, in the Parent and Baby Room.
- The height of the baby change table once extended is 93cm (3ft 1in).
Toilet with Adaptations (First Floor - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- This accessible toilet is approximately 13m (14yd 8in) from the lift.
- This accessible toilet is located in the corner of the cafe.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 92cm (3ft).
- The door is easy to open.
- The dimensions of the accessible toilet are 172cm x 222cm (5ft 8in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a shelf within the accessible toilet.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 95cm.
- The shelf is located where it is reachable.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 111cm (3ft 8in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the Parent and Baby Room.
- The height of the baby change table once extended is 93cm (3ft 1in).
Parent and Baby Room
- There is a parent and baby room for public use.
- The parent and baby room is located in the toilet area off the restaurant on the first floor.
- The parent and baby room is approximately 15m from the Café Lift.
- There is step-free access to the parent and baby room, via lift.
- Staff do not need to be notified for use of the room.
- There is tactile and pictorial signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 93cm (3ft 1in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 91cm.
- The wash basin tap type is push.
- There is a/are chair(s) in the parent and baby room.
- There is not a chair with armrests on both sides.
- There is a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
Standard Toilet(s) (Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the left as you enter the supermarket.
- The female and male toilets are approximately 48m (52yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female and male toilets are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within these toilets.
- The height of the baby change table once extended is 95cm (3ft 1in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s) (First Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right from the cafe.
- The female and male toilets are approximately 15m (16yd 1ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female and male toilets are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the Parent and Baby Room.
- The height of the baby change table once extended is 93cm (3ft 1in).
- Inside the venue, there is level access to the baby change facility.
- This is by lift.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the bushes around the car park.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are available.
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Comments
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- Home delivery is available.