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Croydon Register Office

Town Hall, Fell Road, Croydon, Surrey, CR0 1NX

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Access Guide

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Introduction

Introduction

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is East Croydon.
  • There is not a tram stop within 150m (164yds) of the venue.

Opening Hours

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is NCP.
    • The car park is located in St George's Walk.
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 185cm x 600cm (6ft 1in x 19ft 8in).
    • On street Blue Badge parking is located in Fell Road.
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 200cm x 550cm (6ft 7in x 18ft 1in).
    • Standard marked parking bays are located in Fell Road.
    • There is not a designated drop off point.
  • Comments View
    • The standard parking bays are Pay & Display.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located Fell Road.
    • There is ramped/sloped and stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 170cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 140cm.
  • Ramp/Slope View
    • The ramp/slope is located to the right of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 110cm (3ft 7in).
  • Step(s) View
    • The step(s) is/are located to the front of the venue and beyond the first set of doors.
    • There is/are 11 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.

Lift (Main Entrance)

  • There is a lift for public use.
  • The lift is located immediately inside the main entrance.
  • The lift is a chair stair lift.
  • The lift is approximately 1m (3ft 3in) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • Comments View
    • Security inside the building need to be contacted and they will operate the lift.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played within the ceremony rooms.
  • The lighting levels are varied.
  • Comments View
    • The photographs show the a ceremony room and the waiting room respectively.

Reception

  • The desk/counter is 22m (24yd 2in) from the main entrance.
  • There is not level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • Accessible toilet facilities are located on the first floor of the Town Hall.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.