Access Guide
Introduction
- You can now borrow books by using the Croydon digital library even when your local library is closed.
- You can browse the digital library without being a member, but if you wish to download an item you will need to join your local library.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is East Croydon.
- There is not a tram stop within 150m (164yds) of the venue.
- The name of the nearest tram stop is Blackhorse Lane.
COVID-19 Information
- Library is currently only operating a Select and Collect service.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Opening Hours
Parking
- The venue does have its own car park.
- Parking is free for all users.
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Venue Car Park
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- The car park is located at the side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 4 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 500cm x 550cm (16ft 5in x 18ft 1in).
- The nearest designated bay is 15m (16yd 1ft) from the main entrance.
- The furthest designated bay is 25m (27yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is concrete.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located to the front of the venue.
- There is ramped/sloped and stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 210cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located to the right of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 5 step(s).
- The step(s) is/are clearly marked.
- The step(s) has/have tactile paving at the top and bottom.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
Reception
- The desk is 10m (10yd 2ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk has a low (76cm or lower) section.
- The lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Library
- This library does not have a regular supply of books in Braille.
- This library does have a regular supply of books in large print.
- This library does have a regular supply of books in audio format.
- There is an ordering service.
- The library does have computers with accessible software.
- Accessible software includes Zoomtext.
- Auxiliary aids are available for computer users.
- A large text keyboard and height adjustable chair is / are available.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- The accessible toilet is 18m (19yd 2ft) from the main entrance.
- The accessible toilet is located at the right of the library.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 145cm x 210cm (4ft 9in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 65cm (2ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- There is a similar accessible toilet next to this one with the transfer space on the left.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located at the right of the library.
- The height of the baby change table once extended is 85cm (2ft 9in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level (unknown at time of research).