You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Croydon.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Waddon.
• There is not a tram stop within 150m (164yds) of the venue.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• There are separate doors for entering and exiting.
• There is a member of staff available at the entrance.
• There is hand sanitiser available at the entrance.
• The hand sanitisers are wall mounted.
• Hand sanitisers are available inside the venue.
• There is a limited number of people allowed inside.
• There is a Track and Trace system in place.
• There is a one-way system throughout.
• The one-way system is clearly marked/signed.
• There is clear signage inside to help with social distancing.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking (East Chapel). Skip to the next section.

Parking (East Chapel)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is at the side of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 275cm x 500cm (9ft x 16ft 5in).
  • The nearest designated bay is 40m (43yd 2ft) from the main entrance.
  • The furthest designated bay is 42m (45yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located in front of the East chapel entrance.
  • There is a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.

You are on Parking (West Chapel and Office). Skip to the next section.

Parking (West Chapel and Office)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 370cm x 480cm (12ft 2in x 15ft 9in).
  • The nearest designated bay is 40m (43yd 2ft) from the main entrance.
  • The furthest designated bay is 42m (45yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located outside the West chapel entrance.
  • There is not a dropped kerb from the drop off point.

You are on Outside Access (Office Entrance). Skip to the next section.

Outside Access (Office Entrance)

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• Entrance View
  • This information is for the entrance located to the front of the venue.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The ramp/slope does not bypass the step(s).

You are on Reception (Office). Skip to the next section.

Reception (Office)

• The desk is 3m (3yd 10in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk does not have a lowered section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Outside Access (East Entrance). Skip to the next section.

Outside Access (East Entrance)

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• Entrance View
  • This information is for the entrance located to the side of the venue.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 190cm.

You are on Inside Access (East Chapel). Skip to the next section.

Inside Access (East Chapel)

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played at service times.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are medium.

You are on Outside Access (West Chapel Entrance). Skip to the next section.

Outside Access (West Chapel Entrance)

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• Entrance View
  • This information is for the entrance located to the front of the venue.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 215cm.
• Ramp/Slope View
  • The ramp/slope is located leading up to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The ramp/slope does not bypass the step(s).

You are on Inside Access (West Chapel). Skip to the next section.

Inside Access (West Chapel)

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played at service times.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are medium.

You are on Level Change (Memorial Room). Skip to the next section.

Level Change (Memorial Room)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the rear section of the memorial room.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on both sides.

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• Comments View
  • The memorial room is located between the East and West chapels.

You are on Accessible Toilet (East Chapel). Skip to the next section.

Accessible Toilet (East Chapel)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 15m (16yd 1ft) from the East chapel entrance.
  • The accessible toilet is located to the right as you enter.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens sliding.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 76cm (2ft 6in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 166cm x 220cm (5ft 5in x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 94cm (3ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not a functional emergency alarm available.
  • No emergency alarm fitted in the cubicle.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are not mirrors.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The hand dryer is 115cm (3ft 9in) high.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The toilet roll holder is 110cm (3ft 7in) high.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 78cm (2ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is poor.
  • The contrast between the drop down rails and wall is poor.
• Baby Change Facilities View
  • Inside the venue, there is level access to the baby change facility.
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 96cm (3ft 2in).

You are on Standard Toilet(s) (East Chapel). Skip to the next section.

Standard Toilet(s) (East Chapel)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located within the waiting area.
  • The female and male toilets are 15m (16yd 1ft) from the East chapel entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are medium.

You are on Standard Toilet(s) (West Chapel). Skip to the next section.

Standard Toilet(s) (West Chapel)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located to the right as you enter.
  • The female toilets are 12m (13yd 4in) from the West chapel entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilets are located to the right as you enter.
  • The male toilets are 8m (8yd 2ft) from the West chapel entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.