Access Guide
Opening Times
- Opening times vary depending on events taking place.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Croydon.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is West Croydon.
- There is a tram stop within 150m (164yds) of the venue.
COVID-19 Information
- There are separate doors for entering and exiting.
- There is a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are free standing.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is a one-way system throughout.
- The one-way system is clearly marked/signed.
- There is clear signage inside to help with social distancing.
- Toilets are not available.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- There are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located to the front of the venue.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 152cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 82cm.
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Ramp/Slope
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- The ramp/slope is located leading up to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The ramp/slope does not bypass the step(s).
Inside Access
- There is not level access to the service.
- There is a hearing assistance system.
- The hearing system is not available only on request.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played some of the time.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are varied.
Level Change (Nave)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of you as you enter.
- The ramp or slope is easy.
- The ramp or slope is permanent.
Level Change (Alter)
- There are steps to access this area / service.
- The steps are located in front of the alter.
- There is / are 2 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The steps are clearly marked.
- The steps are medium.
- The steps do not have handrails.
Level Change (Seating)
- There are steps to access this area / service.
- The steps are located at the entrance to the seating.
- There is / are 1 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The steps are not clearly marked.
- The steps are shallow.
- The steps do not have handrails.
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Comments
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- There is level seating available in front of the alter as shown in photo 2.
Level Change (High Alter)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the right side of the high alter.
- The ramp or slope is steep.
- The ramp or slope is permanent.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 9m (9yd 2ft) from the main entrance.
- This accessible toilet is located to the right as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens by sliding.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 145cm x 215cm (4ft 9in x 7ft 1in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 73cm (2ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 107cm (3ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
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Comments
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- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located to the right as you enter.
- The female and male toilets are 8m (26ft 3in) from the main entrance.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
Level Change (Standard Toilets)
- There are steps to access this area / service.
- The steps are located between the sinks and cubicles.
- There is / are 2 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.