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Croydon Shopmobility

Croydon Whitgift NCP, Basement Level, Croydon, London, CR0 2AG

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Access Guide

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Introduction

  • To find the shopmobility use the Whitgift NCP Car Park.
  • Take the 4th and last barrier down to the basement level, don't go up.
  • Shopmobility is located at the rear right corner of the basement level car park.
  • To access the shopmobillity from the Whitgift Centre go to Sainsbury's Square and take the corridor between Sainsbury's and Boots into the car park.
  • There is a ramp leading up into the car park.
  • Shopmobility is then located straight ahead and to the left.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Croydon.
  • There is not a tram stop within 150m (164yds) of the venue.

Opening Hours

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located on the basement level of the car park.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 77cm (2ft 6in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located either side of the main entrance.
  • The ramp/slope gradient is slight.
  • Comments View
    • There is a handrail is on the left or right depending on which way you approach the entrance.

Reception

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are bright.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Shopmobility

  • Route maps are not available.
  • Manual wheelchairs are available.
  • Powered wheelchairs are available.
  • Powered scooters are available.
  • Equipment does not have to be booked in advance.
  • There is a hire charge.
  • Escorts are not normally available to assist around town / city.
  • Comments View
    • If you use Shopmobility on a regular basis, you can save money by registering your details for £33, then you can hire a wheelchair or a scooter for only £5 per day.
    • The service costs £10 per day for non-members, plus a refundable deposit of £10. You will need to present 2 forms of ID with your name and address.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilets are located within the Whitgift Centre.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.