Access Guide
Introduction
- To find the shopmobility use the Whitgift NCP Car Park.
- Take the 4th and last barrier down to the basement level, don't go up.
- Shopmobility is located at the rear right corner of the basement level car park.
- To access the shopmobillity from the Whitgift Centre go to Sainsbury's Square and take the corridor between Sainsbury's and Boots into the car park.
- There is a ramp leading up into the car park.
- Shopmobility is then located straight ahead and to the left.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Croydon.
- There is not a tram stop within 150m (164yds) of the venue.
Opening Hours
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is The Whitgift Centre.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Designated bays are available immediately outside Shopmobility.
Outside Access (Main Entrance)
- This information is for the entrance located on the basement level of the car park.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 77cm (2ft 6in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located either side of the main entrance.
- The ramp/slope gradient is slight.
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Comments
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- There is a handrail is on the left or right depending on which way you approach the entrance.
Reception
- The desk/counter is 3m (3yd 10in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are bright.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Shopmobility
- Route maps are not available.
- Manual wheelchairs are available.
- Powered wheelchairs are available.
- Powered scooters are available.
- Equipment does not have to be booked in advance.
- There is a hire charge.
- Escorts are not normally available to assist around town / city.
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Comments
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- If you use Shopmobility on a regular basis, you can save money by registering your details for £33, then you can hire a wheelchair or a scooter for only £5 per day.
- The service costs £10 per day for non-members, plus a refundable deposit of £10. You will need to present 2 forms of ID with your name and address.
Accessible Toilet
- Accessible toilet facilities are not available.
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Comments
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- The nearest accessible toilets are located within the Whitgift Centre.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
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Comments
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- The nearest standard toilets are located within the Whitgift Centre.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.