Skip to main content

Croydon Shopmobility

Croydon Whitgift NCP, Basement Level, Croydon, London, CR0 2AG

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read


  • To find the shopmobility use the Whitgift NCP Car Park.
  • Take the 4th and last barrier down to the basement level, don't go up.
  • Shopmobility is located at the rear right corner of the basement level car park.
  • To access the shopmobillity from the Whitgift Centre go to Sainsbury's Square and take the corridor between Sainsbury's and Boots into the car park.
  • There is a ramp leading up into the car park.
  • Shopmobility is then located straight ahead and to the left.


  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Croydon.
  • There is not a tram stop within 150m (164yds) of the venue.

Opening Hours


  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located on the basement level of the car park.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 77cm (2ft 6in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located either side of the main entrance.
  • The ramp/slope gradient is slight.
  • Comments View
    • There is a handrail is on the left or right depending on which way you approach the entrance.


  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are bright.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.


  • Route maps are not available.
  • Manual wheelchairs are available.
  • Powered wheelchairs are available.
  • Powered scooters are available.
  • Equipment does not have to be booked in advance.
  • There is a hire charge.
  • Escorts are not normally available to assist around town / city.
  • Comments View
    • If you use Shopmobility on a regular basis, you can save money by registering your details for £33, then you can hire a wheelchair or a scooter for only £5 per day.
    • The service costs £10 per day for non-members, plus a refundable deposit of £10. You will need to present 2 forms of ID with your name and address.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilets are located within the Whitgift Centre.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.